This release brought improvements across email, payments, and reporting — with several enhancements landing on mobile as well. A significant amount of work went into making communication through Lever360 more reliable, transparent, and consistent end to end.

v2.19.0 · February 19, 2026

✨Spotlight Coming Soon

Mobile Payments is now live You can now collect payments and send payment links directly from the mobile app — no web log in required. Feature Spotlight coming soon

Web

Email Sync Upgrade

The email sync engine has been reinforce with a smarter, more efficient approach — using a unique identifier per message and syncing only the most recent 24 hours of activity. The result is faster syncing, no duplicate emails appearing in threads, and better consistency between what Lever360 shows and what's in your Gmail or Outlook inbox.

Email Format Validation

All email input fields across the platform — To, CC, Billing Email, and contact/job/employee details — now validate the address format before allowing a send. You'll see an inline error immediately if something looks off, keeping your communications moving without interruption.

Auto-Trim on Email Fields

Leading and trailing spaces are now automatically removed from every email field across the platform. Clean inputs, cleaner delivery.

Email Error Visibility

When an email doesn't go out as expected, you'll now see a clear error icon in Communications → Emails with a tooltip that surfaces the exact reason — giving you the information you need to act on it right away.

Email Status Display

The email status shown in Communications → Emails now reflects the true backend delivery state — sent, pending, or requiring attention — accurately and consistently across both web and mobile.

Email Integration Token Handling

When an email integration token needs to be refreshed, the platform now surfaces a clear prompt and temporarily disables email actions until re-authorization is complete — keeping your team informed and preventing any confusion in the meantime.

Processing Payment Visibility

Payments initiated through the Pay Now page now appear immediately in Job Details → Billing → Payments — including those in "Processing" status. You'll have a complete, up-to-date view of payment activity on every job.

Picture Report Progress Bar

The Picture Report PDF generation modal now displays a live progress bar showing Processed: X / Y (Z%) — so you always have a clear sense of where generation stands.

Billing Reports — Report By Filter

The "Report By" grouping filter in Billing Reports now works correctly across all four report types: QB Sync, Invoice By, Payment List, and Rev. Est. List. Grouping by Adjuster, Insurance Company, Referred By, Third Party, and other job-level fields all apply correctly. Jobs with no value assigned are grouped under No + [Group Name] and grouping carries through to exports.

📱 Mobile

Collect Now

The full Collect Now experience is now available in the mobile app. Select the payer, enter the amount, review invoice details, and initiate a Stripe payment — all from the field. The Stripe form pre-fills automatically with the selected contact's information.

Send Payment Link

A new Send Payment Link action is now available on Invoice Details. It opens the email composer pre-filled with the billing email and your configured payment link template — with the invoice PDF attached and ready to go.

Image Description Editing During Sync

You can now add or edit an image description right after uploading without waiting for the sync to complete. The platform handles the sequencing automatically, so your images and their details arrive together.

⚙️ Platform & Infrastructure

Conversation Participant Reliability

Improvements to how Twilio conversation participants are registered ensure that participants are added consistently across all conversation types — so the right people are always included from the start while ensuring restriction still hold in place!

Versions:

Web Date Released: 02/19/2026

Web Version: v2.19.0

How to Update to the Latest Version:

Web Updates: Automatic Updates - Lever360 will automatically update the Web to the latest version. If you believe you are not running the latest version, then clear your browser cache and reload the page.

Mobile Version: Run update from the Apple App Store or the Google Play Store.

Support

💡 Need help? Contact support or reach out through Lever360’s help resources.

📧 Support Email: help@lever360.com

📞 Help Desk: 561.337.2900 x 2

📚 More Guides: https://docs.lever360.com/en/

We value your feedback and appreciate your continued support.