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[Advanced Preview] VoiceVerify - A New Option for Welcome Calls
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The Update: Palmetto is partnering with Recheck to provide a new option for completing your welcome calls: VoiceVerify.
The Deets: VoiceVerify is an AI-powered welcome call covering the basics of your customer's solar plan. It's straightforward and available to complete at point of sale in your customer's Palmetto account.
The Impact:
- No change in our NTP requirements today
- When an account receives a welcome call stipulation, you'll soon have the option to complete that call directly with us via home.palmetto.com
- VoiceVerify is recommended for fastest approval, and the stipulation clears automatically upon successful completion.
- Partners are still welcome to submit their own copy of a welcome call via our underwriting chat to satisfy the stipulation (just make sure it covers all our required criteria!)
The Timing: Partners will begin seeing the VoiceVerify stipulation on accounts in the coming month.