Many more September Releases!

Hi there,
Here is your October 2025 product updates for Luminous! September came and went - and with it, a bunch more stuff has been completed and (mostly) released! (a few are being rolled out slowly but coming very soon to everyone).

As I always say on these - note this does not include links to help docs although some may exist, while others are actively being worked on. Be sure to search our help center for specifics and ask in the chat here if you need assistance beyond that.

Now, on to the updates!!

Priority lists and sales‑order control

• Apply customer‑set priority list to sales orders. Luminous now honours a customer’s fulfillment priorities when sales orders are created—both manually and through integrated channels. This means the fulfilment order (FO) distribution for a sales order automatically follows the customer’s preferred priority sequence regardless of other fulfillment defaults.
• Add fulfillment priority list selection to sales orders. Sales orders can now store an explicit fulfillment priority list, allowing teams to choose which list governs FO creation. If no list is selected, Luminous falls back to the global “smart fulfilment settings” priority, with a hierarchy of SKU → client/customer → sales channel → global default.
• Priority list override at the customer account. Administrators can assign a default priority list to a customer account. This overrides the global setting and ensures that all new sales orders from that customer use the chosen list.

Invoice templates and custom‑field cascades

• Front‑end invoice templates. The invoice templates feature has been moved from the “Invoice Settings” area to the Manage → Templates screen. This makes it easier to configure and reuse invoice layouts while also supporting our full suite of custom template tools and capabilities.
• Custom field cascade down to invoice. Luminous’s custom‑field system now cascades business‑account custom fields not only to sales orders but also to invoices. When a user creates an invoice for a business account with custom fields, those fields pre‑populate in the invoice’s “advanced settings” and remain synced to the sales order once the invoice is saved.

Credit‑memo enhancements and QuickBooks integration

• Credit‑memo QuickBooks sync. Luminous has introduced a reason‑based credit‑memo system with QuickBooks product/service mapping. Administrators can define credit‑memo reasons (each with a default QuickBooks item) and manage them. The system only syncs applied credit‑memo amounts to QuickBooks, preventing over‑application and ensuring accurate accounting. It also logs applications and includes an audit trail, pagination for reason details, and bulk sync operations.

Tags and custom‑field inheritance

• Cascade tags down to sales orders. New sales orders automatically inherit tags from the client, channel and any order‑specific tags. Duplicate tags are avoided, and the hierarchy prioritizes client tags first, then channel tags, and finally order‑level tags.
• Cascade custom fields from business accounts to sales orders. When a sales order is created and a business account is selected, Luminous auto‑populates custom fields with that account’s defaults. Users can re‑apply defaults later and choose whether to overwrite edited values. There is no back‑propagation—updating a business account does not alter existing orders.
• Add custom fields to fulfilment orders (FOs). FOs now support custom fields independent of their originating sales orders. On creation, FO custom fields clone from the sales order once, but subsequent edits are independent. FOs can include shipment‑specific details (e.g., pallet dimensions, carton counts, handling instructions) and set precedence so FO custom fields override sales‑order values when pushing data to 3PLs/OMS.

Inventory and reporting

• Inventory aging report. A new inventory aging report leverages remaining quantities on cost layers to provide more accurate inventory aging metrics.
• Estimated ship‑date grouping. Reports and dashboards can now group by estimated ship date to help prioritize outbound shipments.

Returns, assemblies and other workflow improvements

• Manually create return orders from a sales order. Users can create return orders directly from a sales order view to handle exchanges and returns more flexibly. Scenarios include return with refund, return without refund, and refund without return. Return support will continue to expand, much more to come!
• Bulk add form for assembly orders. A new interface allows users to bulk‑add assembly orders, streamlining production planning and reducing repetitive data entry when multiple products need to be produced.

These September updates give Luminous users finer control over order priorities, tagging and custom‑field inheritance, improve QuickBooks integrations and reporting, and introduce key workflow enhancements for returns and assemblies.