As of May 8, 2025, ShipStation has changed API access based on subscription tier.

• Scale-Gold, Accelerate, or higher-tier plans have access to both V1 and V2 API endpoints.

This may affect order syncing in Luminous for users not on the supported plans. If you’re seeing issues with orders not pulling in, please contact ShipStation support to confirm your plan includes the necessary API access.

🔗 Full details from ShipStation

Thanks for staying up to date!

Hi there,

We’ve rolled out a set of powerful new features to give you greater control over your fulfillment workflows, visibility into inventory receipts, and better integration with your sales and shipping tools.

🚚 Smarter Fulfillment Automation

Set precise rules for how orders are split, consolidated, and fulfilled.

• Order Consolidation Toggle: Create a single FO if one warehouse can fulfill the whole order.
• Line Item Splitting Toggle: Allow splitting items across multiple warehouses.
• Partial Fulfillment Threshold: Skip warehouses that can’t meet a minimum % of line item quantity.
  👉 How Partial Thresholds Work
• Always Create Fulfillment Orders: Always generate FOs, even when stock is insufficient.
• Auto-Generate Triggers: Choose to trigger FO creation immediately, on a delay, or manually.
• SKU-Based Splitting: Flag SKUs to always ship in their own FOs (great for kits and special packaging).
  👉 Set Always Fulfill Separately

🛠 View full guide: Smart Fulfillment Automation Settings

🧪 Lot Tracking on Fulfillment Orders

Select specific lots (manually or automatically) and split quantities across lots when fulfilling.
👉 Lot Selection & Splitting Help

Expanded ability to fix inventory issues

🔁 Delete & Re-push Fulfillment Orders to Channels

Take manual control of syncing Fulfillment Orders to channels like 3PLs or ShipStation. You can now delete a fulfillment order from Luminous in order to make adjustments and push again. (be sure to communicate with your 3PL as it won't make changes to their system.)

🔁 "un-reconcile" inbound shipments

Much easier to correct issues or mistakes - undo the reconciliation with an inbound shipment (ASN) and redo it. Must not already have goods in receipt.

🎉many bug fixes, UI improvements, and more than we can list here!!

If you run across something new or changed and need some guidance, just ask!!

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Need help using any of these features? Visit our Help Center or chat with us directly.

Hey there,

Pick & Pack has been updated 🙌.

• Additional Packing Step ⭐️
• More Secured QA Check ⭐️
• Better Navigation ⭐️
• Bulk Picking ⭐️