Latest Updates from the Luminous team
Product update

Piles of Updates over last 2 months!

Billy avatar
Shared by Billy • July 28, 2025

Hi there,

I know many/most of you have been looking for more frequent updates regarding new feature releases, system changes, and general product improvements. FINALLY, here is a quick (or not-so-quick) update of many changes over the last 2 months!! I'm sure you've run into a bunch of these but maybe others are new to you and worth checking out or asking for more info. Note this does not include links to help docs although some may exist, while others are actively being worked on. Be sure to search our help center for specifics and ask in the chat here if you need assistance beyond that.

Without further ado... Here is a summary of the June/July 2025 Luminous product updates:

Purchasing & Custom Fields

  • Custom fields in purchasing. Luminous now lets you associate custom fields with more parts of the purchasing process – they can be added to supplier purchase orders, assembly orders and even exported in the supplier purchase order export file. This gives teams more flexibility when tracking bespoke data.
  • Module association for custom fields. Developers added the ability to associate custom fields with specific modules. This prepares the way for more granular reporting and automation down the road.
  • Pending‑inventory allocation improvements. When allocating inventory to fulfilment orders, Luminous now uses the fulfilment order’s warehouse group rather than the sales order’s warehouse group. This helps prevent accidental allocation to the wrong warehouse.

Sales & Order Management

  • Refund management enhancements. The Sales Order view now includes a Refund Orders tab, and users can create a return/refund order directly from Shopify returns/refunds activity. These changes streamline post‑sales processing.
  • Line‑item improvements. Sales order lines now show line numbers and any associated custom fields. An actions menu has been added with a set from historical data option, making it easier to update line‑item details.
  • Picklist changes. You can now edit existing picklists by adding or removing orders, and picklists cannot be created for orders that lack both a warehouse group and a fulfilment order. Sales orders generated from transfer orders automatically push to third‑party logistics (3PL).
  • Transfer orders. A new view lets users see transfer orders (not just edit them). This visibility helps managers track stock movement between locations.
  • Sales channels and tags. Sales channel settings now include an invoice‑creation trigger tied to fulfilment order creation, and line‑item views display LUM product tags. Channel management now supports “channel types” and related configuration settings.

Inventory & Cost Management

  • Inventory reconciliation report (the "Stock Snapshot"). A new Inventory Reconciliation Report has been added with start‑ and end‑date filters, giving finance teams more control over the reconciliation period.
  • “On‑water” inventory value. The purchase order shipment report now includes the on‑water value of inventory—useful for understanding goods in transit and updating financial forecasts.
  • Optional inventory location on channel push. When pushing stock levels to sales channels, you can specify an inventory location. This is handy for multi‑warehouse businesses.

Fulfilment & Automation

  • FBA/AWD inbound reconciliation. Luminous can automatically match and reconcile inbound shipments from Amazon Warehousing & Distribution (AWD) to Fulfilled By Amazon (FBA), saving time when processing inbound shipments.
  • Auto‑create shipments. For shipments containing multiple sales orders, Luminous will automatically create the shipment and update the related fulfilment orders and inventory.
  • Transaction‑status tracking. The system now tracks the last transaction status and error details for app integrations, making it easier to identify integration issues.
  • Auto assembly automation rule. A new rule automatically assembles products when items are received, reducing manual work.
  • Smart Fulfilment Automation notifications. You can configure notifications and alerts for Smart Fulfilment Automation settings, ensuring important events don’t slip through the cracks.
  • Fulfilment channels and push/un‑push operations. Luminous now supports dedicated fulfilment channels and allows you to push or un‑push fulfilment orders to those channels.
  • Fulfilment priority list. A new priority list (with an accompanying video) lets teams control the order in which fulfilment tasks are processed.
  • Enhanced fulfilment order grid. The grid now has expandable line items and improved shipping‑carrier updates. You can also set custom fields on line items when updating a sales order.

Integration & Accounting

  • QuickBooks invoice sync updates. Several improvements have been made to the Invoice × QuickBooks Online sync process, helping ensure financial data stays in sync.
  • CRM contact capture. When orders are imported into Luminous, the customer contact/client is now automatically saved to the CRM, reducing duplicate data entry.

User‑Interface & Miscellaneous Improvements

  • Complex filters on Sales Order Grid. The front‑end grid now supports complex filter functionality via SO Grid. Users can apply multiple criteria to quickly narrow down data.
  • Expand/collapse all on the sales order grid. Added controls allow users to expand or collapse all sections in the sales‑order grid.
  • Action menu for historical data. An action menu lets you populate data based on historical information—a useful shortcut for repetitive tasks.

And Many, MANY other slight fixes, improvements, bug fixes, etc...


These updates touch almost every module in Luminous, from purchasing and inventory to sales, fulfilment and integrations. For more detailed step‑by‑step instructions and background information, please visit the relevant categories in the Luminous Help Center.

Maintenance update

🚨 ShipStation API Update – Action May Be Required 🚨

Heidi avatar
Shared by Heidi • May 28, 2025

As of May 8, 2025, ShipStation has changed API access based on subscription tier.

  • Scale-Gold, Accelerate, or higher-tier plans have access to both V1 and V2 API endpoints.

This may affect order syncing in Luminous for users not on the supported plans. If you’re seeing issues with orders not pulling in, please contact ShipStation support to confirm your plan includes the necessary API access.

🔗 Full details from ShipStation

Thanks for staying up to date!

Feature update

✨ What’s New in Luminous – Smart Fulfillment, Reporting & More!

Billy avatar
Shared by Billy • May 12, 2025

Hi there,

We’ve rolled out a set of powerful new features to give you greater control over your fulfillment workflows, visibility into inventory receipts, and better integration with your sales and shipping tools.


🚚 Smarter Fulfillment Automation

Set precise rules for how orders are split, consolidated, and fulfilled.

  • Order Consolidation Toggle: Create a single FO if one warehouse can fulfill the whole order.
  • Line Item Splitting Toggle: Allow splitting items across multiple warehouses.
  • Partial Fulfillment Threshold: Skip warehouses that can’t meet a minimum % of line item quantity.
    👉 How Partial Thresholds Work
  • Always Create Fulfillment Orders: Always generate FOs, even when stock is insufficient.
  • Auto-Generate Triggers: Choose to trigger FO creation immediately, on a delay, or manually.
  • SKU-Based Splitting: Flag SKUs to always ship in their own FOs (great for kits and special packaging).
    👉 Set Always Fulfill Separately

🛠 View full guide: Smart Fulfillment Automation Settings


🧪 Lot Tracking on Fulfillment Orders

Select specific lots (manually or automatically) and split quantities across lots when fulfilling.
👉 Lot Selection & Splitting Help


Expanded ability to fix inventory issues

🔁 Delete & Re-push Fulfillment Orders to Channels

Take manual control of syncing Fulfillment Orders to channels like 3PLs or ShipStation. You can now delete a fulfillment order from Luminous in order to make adjustments and push again. (be sure to communicate with your 3PL as it won't make changes to their system.)

🔁 "un-reconcile" inbound shipments

Much easier to correct issues or mistakes - undo the reconciliation with an inbound shipment (ASN) and redo it. Must not already have goods in receipt.


🎉many bug fixes, UI improvements, and more than we can list here!!

If you run across something new or changed and need some guidance, just ask!!

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Need help using any of these features? Visit our Help Center or chat with us directly.

Feature update

Pick and Pack Updates!

Jared avatar
Shared by Jared • April 14, 2023

Hey there,

Pick & Pack has been updated 🙌.

  • Additional Packing Step ⭐️
  • More Secured QA Check ⭐️
  • Better Navigation ⭐️
  • Bulk Picking ⭐️