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TOS update

Terms of Service Update

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Shared by Optimal • April 09, 2025

June 26, 2024

Optimal Workshop is updating its Terms of Service which applies to the Optimal Workshop services you use. Below is a summary of these changes. We recommend you carefully read the fully updated Terms of Service which will become effective for existing customers on July 10, 2024. The changes include clarifying and/or updating:

  • We've clarified what we mean when we refer to Order Forms and Statements of Work.
  • We've updated the terms applicable when you purchase participant recruitment credits.
  • We've clarified the circumstances where your chosen services may auto-renew, and our rights in the event of any non-payment of Fees.

Please note that some of the updates may not apply to you if your organisation has a separate agreement with Optimal Workshop covering your use of our services. If you continue to use our services on or after July 10, 2024, you are agreeing to the updated Terms of Service. If you do not agree, you can choose to discontinue using the services and close your Optimal Workshop account before these updates come into effect.