Product updates and latest releases
You can now upload user interviews to Optimal Interviews in the following languages to make it easier to gather and review insights across regions and global audiences!
These language(s) will be automatically detected and used to automatically generate transcripts and citation quotes in the original language.
AI Chat is also ready to assist you in any of these languages. Just start a chat, and it will respond in the same language.
Please note that the insights will remain consistent in English. PII redaction is currently supported in English and Spanish (US & Latin America).
How to get started: Head to the Language section under Details and select the language(s) spoken in your interview. You can choose multiple languages spoken in a recording as needed.
Want to see another language supported? We’re continuing to expand language support. Please submit your request via our feature request and feedback form.
Connect Optimal Interviews with your Google Meet or Microsoft Teams account to automatically generate and attach meeting links to sessions scheduled with the Optimal scheduler.
These links are automatically included in booking confirmations and session reminders, saving you time and reducing the risk of errors.
Streamline your scheduling process and ensure participants always have the right link.
Get started under Schedule > Details > Link.
➡️ On the roadmap
Video conferencing integration with Zoom is coming soon.
We’ll also be adding calendar integrations so you can connect directly with your Google and Microsoft calendars and automatically sync schedules and availability.
When scheduling sessions with the Optimal Interviews Scheduler, you can now choose whether to share the host’s email with participants.
Simply opt in to include the host’s email in booking confirmation and session reminder emails, making it easy for participants to get in touch if needed.
By default, no contact details are shared so you stay in control of privacy and can decide what works best for each study.
You now have the option to automatically record and upload interviews from sessions scheduled through Optimal. When selected, the Optimal Recorder will join your meetings and help to record, transcribe, and upload your interviews to be included in automatic insights, summary, and highlight reels.
The Optimal Recorder works with Zoom, Google Meet, and Microsoft Teams.
To turn automatic recording on, go to the Details section of your scheduler editor.
If you do not yet have access, please reach out to your admin to enable under Workspace Settings > Features.
➡️ On the roadmap
We’ll be adding video conferencing and calendar integrations so you can connect directly with your existing tools, automatically sync schedules, and add meeting links to reduce manual setup.
You can now capture screen recordings for live site tests along with prototype tests accessed on mobile devices and tablets!
How it works:
What’s next: Mobile support for password-protected Figma prototypes is in development 🚀
The new Interviews Scheduler lets you to set up your availability and invite participants to book in sessions directly to save you time and streamline your workflow.
With the scheduler, you can:
⭐ We’ve also updated the Interviews workflow and refreshed the design and navigation as part of this release.
When you create a new Interviews study, you'll be directed to the Setup tab. There, you can proceed to upload videos via the Privacy tab or click on the Recordings section under Results to get started.
You can now find Insights, Chat, and Recordings under the Results section.
💬 Interviews not available on your current Optimal plan? Please get in touch with your customer success manager or support to learn more.
You can now capture screen recordings for prototype tests accessed on mobile devices and tablets!
How it works:
What’s next: Mobile support for password-protected Figma prototypes and Live Site Testing (screen/audio/video recording) are coming soon 🚀
2025 was a year of growth, impact, and innovation!
We’ve supported teams in 45+ countries and nearly 400 cities. Over 1.2M participants completed studies on Optimal this year, helping shape better products and experiences.
We connected our community through 40+ industry events, webinars, and leadership breakfasts, sharing ideas, exploring UX, and pushing the future of research.
With a refreshed platform, the launch of new tools, and AI-powered capabilities, research at Optimal is now faster, easier, and more powerful than ever.
Thank you to everyone who made this year possible.
Onwards and upwards – and happy holidays!
Today, we’re excited to announce general release for Interviews, a brand-new tool designed to save you hours in video analysis.
Interviews is now available for all study-based plans, including Enterprise, Starter and Growth.
Automate your research, accelerate your insights with:
During early access, we continued to refine key features and added additional capabilities to make Interviews even more powerful:
Interviews not available on your current Optimal plan? Please get in touch with your customer success manager or support to learn more.
Enterprise admins (study limit plans) can now maintain control and visibility across their organization with enhanced admin capabilities, enabling predictable planning, stronger governance, and confident usage across large teams.
Admins can now:
Where admins can find these new features: