Latest Updates from the OTA Sync team
Feature update
Product update
Mobile
New feature
Maintenance update

60+ System updates for the end of the year!

Customer Success avatar
Shared by Customer Success • December 30, 2024

List of new features:

  • Reservation Time Line - See every action linked to a reservation directly from the newly released feature/tab 'Timeline'
  • Extra Items has been downgraded to a day level so now instead of having a fixed number of extra items for each day in the reservation you can now have different quantities per day
  • Added option that Registration Card can be printed for each guest
  • In the Reservation Edit modal, when Custom Prices are checked, we added the field 'Price for all rooms' which automatically sets price to all rooms
  • If the invoice is printed and none of the items has a discount we do not show the column 'discount' in the invoice pdf
  • Added option that reservations in the calendar can be diagonal
  • Added Do Not Disturb (DND) Status of the room in the web/mobile calendar as well in the Guest App so the guest can select digitally if the housekeeping is not needed for a day. This is also visible in the Housekeeping App to a housekeepers. You can activate this in your property from Settings > General > Housekeeping > Use Do Not Disturb.
  • SPA Services are now automatically visible in the Guest App and Guests can book them
  • Redesigned confirmation/modification/cancellation/offer emails to a property user and a guest for a better experience and easier data recognition
  • In the Housekeeping App, if you are a multi-property user, we enabled that with 1 click (tap) you are able to view the housekeeping schedule for all your properties on a single screen
  • Calendar filters are now saved per user, so the same property can have different view based on a user view preference. The same filters will apply to all properties the user has access to in it's view.
  • Extra Items can now be sorted inside the Category so you can order them per your preference for the Guest App and the Booking Engine
  • Added 'check' icon if the invoice for the specific room in the reservation has been paid so you can visualize easier
  • In the Invoices List added the option to print all services combined into a single service if you need it.
  • You can select multiple rooms now and click on new edit option which will open Edit Modal that will affect all selected rooms
  • Added option to Group Rooms by Flor in the Calendar Settings. (You need to have added all floors and checked option "Group By Floors")

  • If the room/reservation status is set to left no more editing can be done for that room by anyone. This is to be set by the admin user to subusers in the user access level group settings.
  • When adding a new user we added an option to select channels from which the user has the option to edit reservations. (For example, you allow users to edit only private reservations and not the ones from OTA)
  • If we have a multiroom reservation where some reservations are arriving today and others in the future, selecting the reservation status 'arrived' will affect only today's arrival rooms
  • Added 2 new default extras categories (No Show & Late Cancellation) so we can track income for these cases in the Manager Report
  • In Settings > General > Invoice Settings we added an option to add more card types per property to select in the invoice when the payment method is a card
  • Added new report: Used Advances (if you use Fiscalization)
  • Removed the option to add new extras from the reservation directly. All extras must be previously added in the Settings > Rooms/Extras
  • Big update to a changelog system so now we only save and show what has really been changed instead of complete data. Increase in system speed and productivity when searching for specific action.
  • Offer Reminder is being sent to a property user too now
  • All the invoices from the Revenue Category + Manager Report have the option to see amounts with or without Tax automatically
  • Added French language on the Mobile and the Guest App
  • Serbian Properties: Multiple eTurista accounts can be connected with a single property now in the Module Settings
  • Added new User Group (Agency) so they have now their own dashboard and can contact all OTA Sync properties to be added to their Booking Engine by OTA Sync

Other Improvements:

  • Added Postal Code FIeld (ZIP) in the Company Modal and synced that with Invoice if that company is selected
  • Added exchange rate in the Banquet Reservation if using multiple currencies
  • Removed Split Stay Feature from the cancelled reservations
  • Added Reservation Status in the Registration Card
  • Removed canceled room from the group reservation export for confirmed reservations
  • In Boards & Taxes , we added default Tax for SPA Services and Extra Services that are added in the SPA Reservation
  • Updates for the Greek Fiscalization (Different numeration for business & regular customers and calculations of taxes)
  • Updated colors for the Occupancy Calendar (Dark Red 0% to Green 100%)
  • In Settings > General > Invoice Settings you can now Show or Hide if you are in the VAT System message in the invoice footer
  • Polished and updated user access levels
  • Added ability to write in negative availability (useful for planned overbookings)
  • Updated Debit Report with the 'Transfers' logic
  • Deleted Private Note from the Housekeeping App and Report
  • When adding payments in the reservation we now track this in the changelog
  • Hovering with the mouse over the reservation type offer will open in the tooltip if and to which email and when it was sent
  • In the Settings > General > Reservation Settings in the Separate Thousands option added one more value 'Separate with a comma'
  • Added No Show option for reservations from all channels
  • Fixed a rate plan selection and visibility in the Reservation list if the reservation was booked from the Booking Engine as a Special Offer Package
  • Prevented scrolling to the top of the calendar if you have a lot of rooms in the Calendar and open reservation from the bottom to change reservation status
  • Added new payment methods for Serbian Fiscalization (Advance Card and Advance cash)
  • Updated Invoice print (Amount to Pay) if you have additional currency
  • Added all housekeeping actions in the changelog
  • Expanded changelog for actions by the Banquet module
  • Fixed translation on the Invoice Print in other than English language for Accommodation, Boards & Extra items.
  • Created automatized emails with instructions for a property user when a new module is activated from Settings > Marketplace
  • Fixed a bug where occupancy calculation in the calendar wasn't working correctly if the room number was changed in the Rooms/Extras
  • When changing the Room Type from the edit reservation modal added option if you want to update the prices with the new room type or not
  • Updated backend when from the reservation list you search for reservations that contain specific rate plan

New Integrations:

  1. Fiscalization for Colombia directly from the PMS
  2. Smart Pierre Locks & Smart Home System
  3. Integrated Room Price Genie RMS

Very Soon:

  • The first Housekeeping App for Smartwatch
  • RMS System
  • AI Chatbot for the Engine and Websites
  • AI Receptionist for answering all the guest's queries from the OTAs
  • WhatsApp chat with guests directly from the OTA Sync
  • and much much more...

Once again thanks for your collaboration and for helping us in the conquest to create the best system for the hoteliers and property managers worldwide.

We wish you all the best in the 2025!