Latest Updates from the OTA Sync team
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New updates from OTASync

Customer Success avatar
Shared by Customer Success • April 17, 2025

  • New Product: Released Smartwatch App for Housekeeping (Android) so now the housekeeping team does not need phones and can operate much faster
  • Added a new Button in the Calendar 'End Day Check' which shows arrivals that are not yet checked in or departures that are not left yet
  • Added new Module - Custom Code for Booking Engine with <head> and <body> so that you can paste any 3rd party code in the Booking Engine for quicker integration and compatibility
  • Added option in the Room Edit Modal for that room to be on the 'Request to Book' mode in the Booking Engine, so that the hotelier needs to accept reservations for such room types manually. Just check the option 'Disable Instant Booking for this Room Type' in the Advanced Settings in the Room Edit Modal.
  • Added option in the Room Edit Modal to Copy Prices from any other Room Type

  • Added an option in the Reservation Preview to send a payment link to the guest directly from the reservation so the guest can go and pay you with a 3DS card which will be automatically recorded in the reservation payment tab. (Works with any payment gateway we have)
  • Updated the payment logic - when you add payment in the reservation with the status 'Waiting for Arrival' it automatically changes to 'Waiting for Arrival - Paid'
  • New Event (Change Guest Status) for the Automatic Emails for the Guests so that you can trigger automatic email when the guest status changes
  • Added custom name for the children categories instead children1-2-3 so it is shown as you want in the entire system
  • If you have active any payment gateway the payment will now be done according to the property cancellation and pre-payment policy instead of the 100% prepayment that was previously active for all
  • Added option 'Mark all as read' in the notifications tab if you have an active Omnichannel Inbox Module
  • If there is an overbooking in the property, by clicking that date in the calendar we automatically go to that date
  • Added reminder for the Pending reservation expiration, same as we have for the Offers
  • Changed logic for the Revenue Report so it works per reservation instead of per fiscalized invoice
  • In the Country Revenue Report added a filter if the Guests are submitted or not
  • Added Date Departure on the invoice print from the room in multiroom reservation
  • Adjusted the Checkout Control with the option in the settings that checkout can be done ONLY when the invoices have been fiscalized and paid
  • In the Special Offer modal, we have added child categories for which the offer is valid
  • Added Custom Header/Footer and Policies in the Languages so it can be translated on many languages
  • Added star rating in Settings > Booking Engine and added this for the guests view in the Booking Engine
  • In Room Revenue Report added option to show also Extras & Boards
  • In the Daily Report, we have added a search by reservation ID
  • Added new report - Revenue > Pricing Plan Revenue Report
  • Added sum in the Tax Report
  • In the reservation creation modal, the default number of persons is changed from the max occupancy to the default occupancy in the selected pricing plan for that reservation
  • In the Multi property Engine, search shows only Cities instead of City+Address
  • Additional updates for the Property Manager Module so now it shows Agency Commission and Owner Earning directly in the reservation preview
  • API Documentation was rechecked with all requests and response examples as well as all endpoint explanations
  • Dozens of small updates for the Reports & Invoices Print look as well as in the reservations


New Integrations:

  1. Greek Fiscalization and Localization
  2. TTLock Smart Locks
  3. Portir.online Smart TV Integrations
  4. ZAPIER Integration so now we are integrated to over 7000 apps instantly (invite-only integration for now)


Next update:

  • OTASync v3 with updated look & feel for even faster operations and less stress on the user devices and many new AI features implemented inside
  • Integration with TeyaPay
  • German Fiscalization & Localization