Latest Updates and News from the Prospyr team
New feature

Instagram Direct Messaging Integration

Carl avatar
Shared by Carl • July 02, 2026

Hi there,

New Feature Announcement:
We're excited to introduce Instagram Direct Message Integration! A new way to manage and respond to Instagram DMs from one centralized inbox in Prospyr. This integration helps streamline communication, improve response times, and keep patient conversations organized without leaving Prospyr.

Training material here


What's new:

  • Receive and respond to Instagram Direct Messages from within Prospyr
  • Use AI Assistant to generate replies, or respond manually as a team
  • Match Instagram conversations to existing patient profiles for a complete communication history



Instagram DM Integration helps your team stay connected with patients on the platforms they already use, making it easier to convert inquiries into appointments and keep every conversation in one place.