New Feature: Unified Patient View

Hi there,

We’re excited to introduce the Unified View for patient conversations in Prospyr. You can now see your full communication history with a patient in one place and choose how you want to reply.

Learn more HERE

What’s new:

• View patient conversations across multiple communication channels in one place
• See text messages, Patient Portal messages, AI Widget messages, social messages, and calls
• View conversations tied to individual practice phone numbers
• Choose how you want to reply directly from the conversation
• Create internal notes or start a call from the same view
• Choose which practice phone number to send a message from

The Unified View makes it easier to understand the full patient conversation and respond from the right channel without jumping between separate message threads.