New: Streamline user permissions and notifications with Brand Custom User Profiles

Managing user access just became much simpler. We have introduced Brand User Profiles, a new way for brands to standardise permissions and notifications across all their agencies.

Previously, setting up permissions was a manual process for every individual user. With this update, Brand Administrators can create specific User Profiles based on roles - such as "Sales Agent" or "Marketing Admin" - which can then be applied to users with a single click.

Property vs Agency Marketing

We know that different campaigns require different levels of control. You can now set separate User Profiles for Property Marketing (Vendor Paid) and Agency Marketing (Agent Paid). This allows you to give your team free reign over their own marketing while maintaining strict oversight on vendor-funded listing campaigns.

Standardised Notifications

To help reduce email clutter, you can also create Notification Profiles. This ensures your team members receive only the alerts relevant to their role, such as proofing updates or invoice approvals, without needing to configure these settings manually for every new team member.

How to get started

• Brand Administrators can begin creating profiles today under Brand Admin > Brand Settings.
• Office Administrators can apply these profiles by visiting any user profile and selecting the User Permissions or Notification Options tools.

For a full walkthrough of how to set up and assign these profiles, check out our updated Help Centre articles here.