✨Refresher: SALT's Data Credit System✨

Since the release of our Data Credit system at the beginning of the year, we've received numerous questions like the ones below. This post aims to clarify any lingering confusion and help SALT subscribers understand how this system can enhance your agency's success.

🎥 Tap here for a video tutorial walkthrough of all of the information below and more.

What is SALT's Data Credit system?

The Data Credit system was built for managing data retrieval and usage within SALT submissions.

Previously, SALT absorbed the cost for all data retrieved through our integration partners. However, with our transition to a DaaS model, we aimed to give control to the agents. The SALT Data Credit system allows you to choose when and how much data to purchase, at your discretion, to acquire the desired data and maximize efficiency.

What are these "Data Credits" used for?

A positive Data Credit balance is necessary to retrieve the Data Reports returned by our Big Data providers, Estated & Fenris.

Additionally, once you've processed 300 submissions (on the Propel plan), or 600 submissions (on the Propel+ plan), a positive Data Credit balance is necessary to continue processing SALT submissions.

Please note that while these Fenris/Estated data reports provide significant value, their use is not mandated. You can choose to deactivate the integrations if desired, eliminating the additional Data Credit charge associated.

How do I manage my Data Credit balance?

Administrators and owners can access the Data Credit system via the billing section. Your agency will need to pre-purchase SALT Data Credits before requesting data from Fenris/Estated.

Data Credits are priced at $1 each, with discounts available when purchased in bulk. See this article for full pricing info and discount details.

Your agency's average data usage will be displayed to help you determine which Data Credit package should be purchased.​

[Note: These Data Credits are non-expiring and will roll over if not used before your next billing cycle. Please be aware that Data Credit purchases are non-refundable (cancellations included).]

> Auto-Reload:

Your agency will receive two reminders before running out of Data Credits: one when your balance is running low and another when your submission soft cap has been reached.

You can opt-in to automatic reload; however, this option will default to OFF. If your agency would like to turn on auto-reload, you can do so from the billing section.

Other Helpful Resources:

• SALT Data Credit System
• Big Data Providers (Estated/Fenris)