The latest updates from Sibi
Feature update

Active Warranty Visibility

Laura avatar
Shared by Laura • June 30, 2025

Sibi now flags any appliance still under warranty as you build a Smart Job. Click into any asset to view coverage details, expiration dates, and claim options.

Feature update

New in Matchups: Common Distribution Center Availability

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Shared by Laura • June 30, 2025

The new Common Distribution Center Availability view helps you choose a supplier location that can fulfill your entire HVAC order. Avoid split pick-ups, reduce delays, and keep installs on track.

Streamline your HVAC ordering →

New feature

Order Notes

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Shared by Laura • June 30, 2025

Stay aligned on every order

Quick updates from the Sibi team can now appear directly on the order detail page. Helping you stay updated on every order without rummaging through emails or chats.

New feature

New in Smart Jobs: Add a property

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Shared by Laura • April 15, 2025

You can now add a property directly in Smart Jobs. Just type in the street address, click "create new address," and follow the steps to select the property type, owner, and office.

This update brings everything together. Add a property, build your paint or appliance Job, and place your order—all in one seamless flow.

Feature

Protect your assets with AIG

Laura avatar
Shared by Laura • April 14, 2025

AIG coverage is now available across product categories on Sibi like HVAC, refrigerators, garbage disposals, and more.

To enable AIG for your organization, contact your Success Manager or reach out to support@sibipro.com.

Once it’s on, just head to any product detail page and add AIG coverage when adding the item to your truck. Want to dig deeper into how AIG coverage works? Check it out here.

Feature

New Documents tab

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Shared by Laura • April 11, 2025

No more inbox digging or outdated files

Store key files like price books directly in Sibi under the Documents tab. Reach out to your dedicated Client Success Manager to get a document uploaded.

Feature

Control upsells by location

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Shared by Laura • April 11, 2025

Stay compliant & stay in control.

Now you can restrict upsells to only show in approved states or tax settings. If something isn’t allowed, it won’t be shown—helping your team avoid costly mistakes.

Feature update

Browse products in grid or list view for Offers

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Shared by Laura • March 31, 2025

Big visuals or detailed specs—your choice, remembered.

When curating Offers, you can now toggle between grid or list views based on how you like to work. And yes, we’ll remember your preference next time.

Feature

Two new APIs to simplify your workflows

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Shared by Laura • March 31, 2025

We’re making it easier to take action in your own systems—without jumping through hoops or switching tools.

Cancel orders from your own system
Don’t switch systems—just take action.
With the Cancel Order API, your team can now cancel orders directly from your existing tools. No emails. No logging in. No wasted steps.

Create Offers via API
Let your systems do the work.
Generate Offers at scale with the new Create Offer API. It’s fast, reliable, and built for teams that need to move quickly.

Explore the docs →

Improvement

A smoother shopping experience—three small upgrades that make a big difference

Laura avatar
Shared by Laura • March 31, 2025

We’ve made a few under-the-radar changes that add up to a faster, more informed shopping flow.

Zoom into product images
Zoom is now available across product pages and Offers. Whether you’re double-checking specs or confirming a finish, you can see the product clearly—before it hits your job site.

See property specs while shopping
Utility type. Square footage. Year built. It’s all right there in the shop experience now, so you can make decisions in context—no more flipping between tabs or digging through notes.

Copy SKUs instantly while browsing
Every SKU on every product card is now instantly copyable. Need to compare items or build a quick list? One click and you’re good to go.