🔄 Sync your Academy’s training data with Gainsight
Shared by Rebecca
• December 10, 2024
Get a more accurate picture of your customer health by including training data into your Gainsight health scores. With our new Gainsight Data Export you can also:
- Alert CSMs of incomplete training or certification on accounts, empowering them to proactively nudge or intervene before renewal.
- Highlight accounts in a dashboard that have not completed essential training to boost account stickiness and retention rates.
- Trigger automated actions based on training activity occurring in Skilljar such as reminder emails, achievement notifications, or health score warnings.