Analytics & Reporting
Integrations

🔄 Sync your Academy’s training data with Gainsight

Rebecca avatar
Shared by Rebecca • December 10, 2024

Get a more accurate picture of your customer health by including training data into your Gainsight health scores. With our new Gainsight Data Export you can also:

  • Alert CSMs of incomplete training or certification on accounts, empowering them to proactively nudge or intervene before renewal.
  • Highlight accounts in a dashboard that have not completed essential training to boost account stickiness and retention rates.
  • Trigger automated actions based on training activity occurring in Skilljar such as reminder emails, achievement notifications, or health score warnings.