Latest news from SMOWL
You can now switch the entire mySmowltech platform between English and Spanish instantly. With the new language selector located in your profile menu, your team can configure settings, review reports, and manage integrations in the language they feel most comfortable with.
Uninstalling the extension is no longer a “workaround” for bypassing access restrictions after being kicked off the system.
The new logic in Smowl Extension permanently links the expulsion status to the user ID within the system. This eliminates the vulnerability of re-access through reinstallation. For your team, this means smoother processes and fewer technical disputes. In the event of an error, the administrator can reset the student’s status from the new results dashboard, enabling an immediate and controlled retry.
Reviewing proctoring evidence shouldn’t mean listening to hours of background static or typing noise just to find a single conversation.
Solution: We’ve integrated voice activity detection directly into the SMOWL monitoring engine. Our system now filters out environmental noise at the source, ensuring that 70% of irrelevant audio clips are never generated. You will only receive evidence when the system detects a high probability of human speech, allowing you to focus your attention where it actually matters.
Important: This feature is available only to customers who want AI analysis.
Do you waste time cross-checking birthdates or manually verifying whether an ID has expired in your user registers?
SMOWL now automatically extracts the date of birth and expiration date from identification documents (ID cards/passports). This allows you to ensure that exams are conducted using valid documents and simplifies data reconciliation for external audits, eliminating manual entry errors.
Manually reviewing every exam in a large-scale testing session is inefficient and increases the risk of overlooking serious issues due to examiner fatigue.
We have implemented a review prioritization system that automatically classifies each exam into High, Medium, or Low priority levels. Based on an intelligent algorithm that weighs the severity and volume of incidents, SMOWL now tells you where intervention is critical. This allows your team to focus on cases of real risk, ensuring academic integrity without increasing supervision resources.
Filtering and eliminating false positives in app monitoring is often the bottleneck of any mass testing campaign.
CM’s new bulk validation interface is now available in the new results! Apply granular and exclusionary filters by execution type (app interaction, web, or background app). You can identify which apps (e.g., WhatsApp) have the highest volume of incidents among users and validate them in bulk using checkboxes. The tool updates the incident status immediately, maintaining the necessary technical traceability.
Poor webcam quality and confusion over which type of ID to use often cause bottlenecks in user registration, leading to a surge in support requests right before exams.
Improvements overview
We have redesigned the identity verification process to ensure that every user is correctly identified on the first attempt. SMOWL now allows for the direct upload of image files (front and back), eliminating the need to rely solely on the webcam for optimal image clarity.
In addition, we’ve introduced a mandatory selection step between ID card and passport with improved visual guides. This eliminates ambiguity in the workflow and drastically reduces errors caused by incorrectly selected documents.