Until now, communication in Live Proctoring only went one way: a supervisor could send a notification that appeared in the student's monitoring block as an alert the student could mark as understood.
Communication is now two-way. When a supervisor starts a conversation, the student can reply directly, and every message the student sends appears in the supervisor's Live Proctoring panel in real time.
Supervisors stay in control of the exchange. When the supervisor closes the conversation from their side, the student can no longer write in it.
Students can also ask to be heard: a "raise hand" button lets them request a conversation, which sends an alert to the supervisor, who can then choose to open the chat — just like asking for permission to speak.
Each message the student receives continues to trigger the existing post-message, exactly as before.