Email attachment system revamp and 5 other updates!

Your experience matters to us, and we’re committed to ongoing improvement and striving to make Sprout better for you.

For 544 weeks (and counting), we’ve been relentlessly committed to the photography industry and making the best all-in-one business tool for photographers. Sprout gets better every day.

This week, you can enjoy these updates:

• Email attachments under 15MB will be attached directly to emails. However, larger attachments will still be linked to be compatible and user-friendly in many popular email inboxes.
• You can now select Bermuda as a country option.
• Improved focal point cropping for hero images in Designer Emails, especially on mobile.
• Fixed issues with duplicating older price lists with unusual data.
• Resolved an issue where the “automatic” header type could choose “no image” for emails attached to a Shoot with at least one Gallery.
• Fixed a visual bug when you add an item to a package with several add-ons; it would display as if all add-ons were chosen.

This week, you’ll also enjoy our spotlight of the week - a revamped email attachment system.

When you send an email from Sprout with an attachment, Sprout will host the file on our servers and provide a link to download the file in the email. That was a great way to keep the email size low and build added reliability and flexibility with outgoing emails with attachments.

However, Sprouters have been asking - for quite a while - to allow for more traditional email attachments. So, in the spirit of “Sprout Now,” - we revamped our email attachment system.

Now, when your email attachments for an email add up to less than 15MB, your attachment(s) will attach like a normal email attachment. If they are over that threshold, they’ll be linked like we used to.

This is the perfect balance of reliability, flexibility, and usability. It provides a system that works for anyone and everyone, no matter how you’d like to send email attachments.

Dylan from our support team, who chats with our Sprouters every day, shares, “It's exciting for our photographer partners to be able to send emails with attachments to their clients, as their clients are more likely to read/open an email attachment than to click out to an external link!”