Sprout Studio News Center

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

📈 Improvements

• The Contact Analytics Report will now export all contacts, even if certain fields are missing/empty (first name, last name, company).
• Email will no longer be delivered for Read-Only plans.
• The status/action badges within the Email Marketing windows have been updated to be easier to read.

🔨 Fixes

• The timeline will now be updated appropriately and will be more responsive in general.
• The Sales Report's total number of sales will now properly reflect the correct number of Orders.
• The Sales Report yearly bar chart will now display the correct numbers.
• The Top 5 Clients will now correctly sum all of the client's Orders and not just look at their most recent Order.
• When rescheduling a date with a scheduler, the email that gets sent will now correctly contain a link to the scheduler rather than just the name.
• Shoot Type names that contain apostrophes will no longer cause duplication on a contact form.
• Shoot-type names that include extra whitespace will no longer cause inconsistent behaviour when used inside of a Contact Form.
• Leads created by Contact Forms that only have one Shoot Type will now be created with the correct Shoot Type instead of being Uncategorized.
• The "Stop all bulk emails" button when unsubscribing from emails will now show the correct "success" message to make it clear that the client has been unsubscribed properly.
• You can now scroll in the "Favourites" section in the Activity Feed of a Gallery.

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

🔨 Fixes

• The date when a Design Proof was marked live now displays correctly in the stats section.
• When deleting a Shoot Type, it now deletes any Default Workflows using that Shoot Type.
• Contact Forms will hide any answers from fields that should have been hidden when the client was filling out the form.
• Contact form details will now correctly display the header in bold.
• Rearranging the items in a package and then deleting one will no longer appear as if you were deleting all of the items.
• The Booking Proposal Email's "Book Now" button is now centred.
• All reports now correctly display 2024 where appropriate. We added a 2025 filter for any report that needs it.
• Emails will now be correctly categorized as being one-offs or marketing emails.
• You can once again select photos for a custom credit in a Gallery's shop.
• The notification counter isn’t being cut off anymore.

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

📈 Improvements

• When choosing a Billing/Shipping contact in the backend of an Order, the dropdown will now default to showing you any contacts attached to a Lead/Shoot, as appropriate.
• Updated the styling of Virtual IPS rooms and room editor. We moved the settings into Designer and Experience.

🔨 Fixes

• The shop hero image now gets loaded at a higher resolution to improve visual clarity.
• We will now hide the 'All Photos' version of the slideshow when the 'All Photos' folder is hidden.
• When choosing print options inside of a package, you can now rotate the image.
• When purchasing Digital Downloads on the front end, the quantity chooser doesn't show up anymore.
• Ampersands will now appear correctly in Brand names when appearing in the subject line of a notification email sent to a User.
• Corrected an issue where attempts to load a profile photo for a Welcome Message on the front end of a Gallery could cause the Gallery to fail to load.
• Fixed an issue that stopped emails that are attached to a Lead/Shoot from being scheduled.
• You can remove previously added Guest/Placeholder emails.
• You can click individual Guest/Placeholder emails to send an email to that recipient.
• Counts for Guest/Placeholder emails will now dynamically update.
• Made some styling tweaks to Sprout Assistant emails.
• The shopping cart will now show the correct thumbnails for items when you have an item that includes multiple images.
• On mobile devices, the Products and Services sections inside of a Pricelist will now adjust their widths correctly.
• The 'From' dropdown in the Email Modal will now display Users correctly.

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

📈 Improvements

• Paypal will now send payment notifications both via email and in-app, like the other payment processors.
• Email Templates now have access to the pricing guide variable [[template_pricing]].

🔨 Fixes

• Tentatively held dates will now be removed if your Booking Proposal expires.
• Digital file thumbnails will show correctly on the Order page.
• The workflow window when applying a workflow will no longer display 'undefined' in large text for a User's initials.
• You can once again send the "Shipping Email" at the end of the self-fulfillment process in an Order.
• Thumbnail images for a front end invoice will now display as intended.
• The subtotal and total fields will now dynamically update on the order review page when changing an item's quantity.
• Variables in the pretty email title will now properly be replaced with the real content.
• The client portal side menu items will now consistently open. within the same browser window.
• On the Email list page, Users without a last name will now correctly show in the 'User' column.
• Sorting will now be more consistent anywhere we're using "attach to" to attach things to a Shoot. We are sorting by name in these places.
• The Gallery Guests filter on an Email Campaign will now correctly load possible recipients.
• The confirmation email for favourites being submitted will once again be sent correctly.
• The Client portal banner will no longer clip content on the bottom.
• Contracts that contain bulleted items will now display the bullets correctly on the front end.

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

🆕 New Features

• Introducing Google oAUTH for sending outgoing email via your Gmail account. We made it easier to set your Gmail account up with Sprout. This update includes a new display for setting up your email.

📈 Improvements

• If a User has a 0 for Lead/Shoots/Income for a given period, we will not send them a Scorecard email.
• Added a banner to prompt people to set their "brand voice" for use via Sprout AI.
• Added a "Remove Sample Data" button to list pages to make it more convenient to toggle off sample data in an account quickly.
• Once a client logs in on the front end, it will automatically close the sidebar.

🔨 Fixes

• In the Settings > Assistant section, adding or removing Users for Scorecard will now save correctly.
• "View in browser" will not longer display as part of the subject line for Email Campaign emails.
• Scheduled Email Campaigns will be sent at the correct time instead of a "random" time in the future.
• Fixed an issue that was causing Tone Shift to not always properly update/modify an email.
• Fixed an issue impacting some Users that made it so they couldn't interact with certain parts of their Gallery (such as the sidebar on the right-hand side, including favourites, folders, etc.)
• Favourite emails are no longer being cut off in the Activity Feed. There's also now a button to make it easier to copy an email address.
• We removed the variable for the unsubscribe link from the top of an email.
• Preview text will no longer get accidentally saved as part of Sprout Assistant templates.
• Fixed an issue causing full-screen editors on mobile from not working as expected (i.e. trying to edit a package description)

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

• Added a new toggle for Frontend Messages that lets you turn the profile photo on or off.
• Launched the beta for Sprout AI.
• Properly show incomplete nested tasks on the Dates & Tasks page on a Lead/Shoot.
• You can once again scroll down to save selected add-ons in a BP.
• HTML signatures will now render properly inside of Email Marketing emails.
• Thumbnail spacing and size will now save properly in a Gallery Template.
• Gallery Templates will now properly apply the status of the 'Favourites' toggle to the new Gallery.
• Stopped the brand selector from allowing you to select all brands in a Design Proof
• Custom rooms will now load properly in a Virtual IPS Gallery.
• Galleries will once again show a star badge to indicate which image is the featured image.
• You can once again attach a Coupon to a Lead or Shoot from the Global Emails section.
• The "Reschedule" email button on the Emails page will once again work.
• The Gallery Cover Preview will now load more consistently.
• The Sales Tax report will once again load.
• Duplicating Products and Services inside of a Price List will now properly clone the addons.
• Made some speed improvements to Designer Emails.
• Fixed the styling on the Business Health report.
• The Shop image header matches the client-facing side with the backend of the Price List.
• Public Questionnaires will now show an appropriate amount of padding around the Welcome Message.
• Fixed an issue where some Lab Order charges were higher than they should have been.
• The 'Send Later' button for Email Marketing will once again work as expected.
• iPad Air portrait mode will now show all available dates and the More Dates button.
• The tasks meow will now properly dismiss when you check a task to complete it.
• Removed some extra buttons displaying on a Gallery slideshow that shouldn't be there.
• You can once again right-click to create a download set in a Gallery when using Firefox.

Hey, there,

We've spent some time doing some big bug fixes in the software that we think you're gonna love! 👏

• Replaced the SPF Record option with the more reliable DKIM verification.
• Updated the styling on our migration tools.
• Allowed the use of apostrophes in your coupon titles again.
• Made improvements on how a browser window handles the printing of questionnaire responses.
• Improved the Launchpad video functionality, making sure it stops playing when the player is closed.
• Scorecards no longer go out if there isn't any data to show on them.
• Fixed a styling issue caused by users with associated tags.
• Adjusted the client portal banners to prevent clipping at the bottom, making sure they're fully visible.
• Enabled right-click to save images in Galleries, but only for users with download permissions.
• Aligned email signatures in our pretty emails better with the content for a more aesthetic look.
• Added the 'Book Now' button back to the Client Portal on front-end client pages for easier access.
• Made editing Package Descriptions possible on mobile devices.
• Ensured shop image headers were consistently showing up for clients and matching the backend display.
• Streamlined the slideshow interface by removing some of the unnecessary buttons.
• Made some updates to the sizing of Virtual IPS rooms.
• Improved the gallery cover preview feature to ensure it works across all galleries.
• Ensured that Contract time stamps are being output in the proper timezone, instead of in UTC.