It's hard to believe 2025 is already here, but we want to hit the ground running with these new features! 🎉 Check them out below 👇

Release Highlights

Conversational Text Messaging

To send a text message directly to a contact, users can select the Text Message button in the contact engagement bar. This will open a conversation window to send a new message and view previous messages to that contact. If a contact replies to a message, it will also appear in this window.

Before using text messages, you must register the phone number and campaign. Please visit the Text Campaigns collection to review pre-requisites, instructions, and FAQs to get started.

Text Message Notifications

When any contact in your account replies to a text message with a message of their own, users can view their message notifications from the Messages center on the top navigation bar. A red indicator dot appears when there is any unread message in your account.

Swivel Connect: Calendar Experience

Our mobile app, Swivel Connect, is now equipped with a user friendly calendar experience. Easily scroll through your current day or upcoming appointments, or quickly navigate to any given day on your calendar.