Visitor Management System News by Teamgo
Kiosk App
Update

Kiosk Update 5.6.3

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Shared by Teamgo • June 05, 2026

Released 18-05-2026

Induction

  • Fix scroll jump in the induction form after completing the signature

Form Module

  • Skip validation for fields hidden by conditional logic
  • Add missing validation support for the multi-select field
  • Fix an issue where form validation was skipped when a workflow has only one step
  • Update Japan phone number validation to allow 10–12 digits
  • Update numeric/phone keyboard UI to full width on iOS
  • Make form fields within the empty title bar area clickable

System Logs

  • Integrate device information and app version into check-in and check-out actions for future investigation
Web Dashboard
Update

Teamgo Dashboard 6.7.0

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Shared by Teamgo • June 05, 2026

Released 04-06-2026

Bookings & Pre-registration

  • Add a new pre-registration page
  • Fix pre-registration confirmation emails to include visitor form field information
  • Fix pre-registration attendee CSV imports and show invalid lines for failed rows
  • Split pre-registration into individual and group
  • Add field matching for attendee import
  • Add search auto-complete attendee name
  • Update pre-registration email layout
  • The invitation to pre-register requires only the attendee's name and either mobile or email. Visitors will be sent the full event details in the Email section after they've completed registration
  • Add send pre-reg notification to SMS (if subscription plan has SMS available)
  • Add Sort by Event name in Dashboard and Report

Badges

  • Fix the visitor badge paper size dropdown to show the actual selected paper size

Dashboard

  • Add filter by induction
  • Fix internal server error when printing from dashboard to a kiosk
  • Update visitor notification email and SMS timing to use the location timezone
  • Fix host sign-in notifications failing when email subject headers are too long
Web Dashboard
Update

Teamgo Dashboard 6.6.0

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Shared by Teamgo • June 05, 2026

Released 03-06-2026

Bookings & Pre-registration

  • Add SMS pre-registration invites with QR codes
  • Fix attendee details not saving to guest profiles during pre-registration

Badges

  • Add automatic print dialog for visitor badges

Dashboard

  • Fix onsite visitor counts when guests are deleted without sign-out
  • Fix sub-user last sign-in time showing UTC instead of the device timezone
  • Fix form data missing from dashboard views and CSV exports
  • Add Billing menu access
  • Update phone number uniqueness per company for guests and users
  • Migrate user and guest data based on mobile numbers
  • Fix user notes visibility for profile viewers
  • Add language fallback when language data does not exist

Contactless Kiosk

  • Fix incomplete translations after changing languages

Kiosk App

  • Add visitor details to Request-Assistance SMS/Email notifications
  • Add signature screen translation for "Please sign below"
  • Update kiosk branding to show the Teamgo logo instead of company logo
  • Fix request-assistance templates using English instead of the selected kiosk language
  • Fix merged records caused by profile phone number issues
  • Fix custom QR code sign-in issue

Emergency Notifications

  • Fix evacuation SMS delivery for international recipients
  • Fix evacuation PDFs that cannot be opened
  • Fix All Locations Evacuation activation state and duplicate activation behavior
  • Fix All Locations emergency templates not being available across locations

Integrations

  • Add app version and device information to check-in and check-out logs
  • Fix Teams bot errors triggered by delivery notifications
  • Fix missing check-in webhook events for kiosk quick sign-ins
Web Dashboard
Update

Teamgo Dashboard 6.3.0

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Shared by Teamgo • April 28, 2026

Dashboard 6.3.0

Released 24-04-2026

Dashboard

  • Fix buttons reverting to text after being updated and saved
  • Export the Teamgo QR code instead when the custom QR code is blank
  • Fix internal server error when searching on the checkout screen

VMS App API

  • Update delivery options text to follow language settings

Notifications / SMS

  • Fix Teams notifications stopping
  • Fix SMS failing after being enabled
Kiosk App
Update

Kiosk Update 5.5.8

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Shared by Teamgo • April 27, 2026

VMS Kiosk 5.5.8

Released 24-04-2026

Check-in

  • Add check-in by ID for subusers
  • Fix duplicate QR scans causing immediate sign-out after check-in

Checkout

  • Add option to sort list alphabetically
  • Update checkout flow to support multiple HTML induction files

Kiosk Home Screen

  • Update language flags to render dynamically based on supported languages​

Delivery

  • Fix hardcoded delivery notification message with dynamic string from the backend
Web Dashboard
Update

Teamgo Dashboard 6.2.0

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Shared by Teamgo • April 14, 2026

Hi there, a new release of the Teamgo web dashboard has been made available. Your dashboard has now been updated.

Bookings / Calendar

  • Added ability to create bookings for the current day
  • Fixed issue where selecting an event could open a blank screen

Dashboard

  • Updated the Documents screen
  • Fixed sidebar showing incorrect “last seen” time in Sign-in Records
  • Fixed issue where sign-in records were retained despite configured data retention settings

Badges

  • Fixed profile photo synchronisation issues affecting Visitor Badges and ID Cards
  • Fixed saving issues with Global Badge logo, QR code size, and custom kiosk badge layouts

Notifications

  • Fixed discrepancy in default contact email content sent to hosts
  • Fixed issue where default contacts received “no contact selected” notifications incorrectly

Kiosk App

  • Fixed interface elements not appearing correctly on iPad kiosks
  • Fixed language display issues affecting QR code and Contactless buttons

Get in touch if you have any questions !

Smartphone App
Update
iOS
Android

Pass App 3.2.7

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Shared by Teamgo • April 08, 2026

We’ve released a new update to the Teamgo Pass smartphone app for iPhone and Android.

Version 3.2.7 is now available and includes several important improvements and new features:

• Booking support

• Admin emergency tools

• Admin reporting

• New user interface updates

• Powerful geofencing features 📍

This is a major update that also prepares the app for upcoming new functionality and ongoing enhancements.

You can read the full update details here:

https://help.teamgo.co/en/articles/5413982-pass-app-updates 📱🚀

Kiosk App
Update

Kiosk Update 5.5.1

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Shared by Teamgo • April 08, 2026

Late 2025, Teamgo introduced a new Kiosk app for iPad and Android tablets, bringing several key kiosk features together into a single application. This new app replaces the original Teamgo Kiosk app previously available in both app stores.

If you are still using the legacy kiosk app, we recommend updating to the latest version:

Release date: 17 March 2026

Updates included in this release:

  • Implemented server-side PDF generation using HTML formatting
  • Fixed search bar visibility issue on the delivery screen
  • Fixed QR scanner error on the home screen
  • Fixed PDF generation issue when the information page option is enabled
  • Improved photo module interface (face detection indicator repositioned and title text readability improved)
  • Added device_serial and app_version support to the kiosk template API endpoint (update reminders now appear in Kiosk Designer when devices are running older versions)
  • Refactored the Kiosk App Bar layout for improved consistency and display control
  • Adopted Apple’s UISceneDelegate protocol for improved iPad app lifecycle handling
  • Increased search box debounce duration to 1 second for improved performance 📲

This update also supports upcoming improvements and continued enhancements to the Teamgo kiosk experience.

Update
Web Dashboard

Teamgo Dashboard 6.1.0

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Shared by Teamgo • April 08, 2026

We’ve released a new web dashboard update with improvements across APIs, ID cards and badges, and general dashboard performance.

Release date: 2 April 2026

Updates included:

APIs

  • Updated Pass app geofencing API
  • Enhanced badge printing APIs with new dynamic fields (email, department, mobile, job title)

ID Cards & Badges

  • Improved ID card and badge template design
  • Fixed QR code recognition on tablet kiosks for LAN-printed User IDs
  • Fixed preview mismatch between badge designer and kiosk display

Dashboard

  • Fixed sign-in records not appearing on the Timesheet screen
  • Fixed delivery log status issue for bounced emails
  • Fixed number trigger condition values not saving correctly

This update improves badge printing reliability, API functionality, and dashboard record accuracy across the platform. 🚀

Feature update
Update

Teamgo iPad Kiosk Update

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Shared by Teamgo • July 22, 2025

Hello! Make sure you are running the latest version of the Teamgo kiosk app for your iPad. 🙌.

Teamgo iPad Visitor Kiosk 4.5.0

Released 03-06-2025.