Visitor Management System News by Teamgo

Teamgo News Center

Smartphone App
Update
iOS
Android

Pass App 3.8.6

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Shared by Teamgo • October 06, 2026

Released 05-10-2026

Status & Timesheets

  • Add a confirmation step when selecting your work status.
  • Update timesheet reports to reflect sick leave, personal leave and holidays.
  • Improve pull-to-refresh on the Home screen to update your status, including while signed in.

Check-in & Profile

  • Fix incorrect company names appearing during check-in.
  • Update the profile screen to show email, company and department as read-only information.
  • Fix incorrect location information and sign-in failures during automatic check-in.

Other / General

  • Improve sign-out navigation.
  • Update the minimum supported iOS version to iOS 15.

Kiosk App
Update

Kiosk Update 6.0.0

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Shared by Teamgo • October 06, 2026

Released 30-09-2026

https://help.teamgo.co/en/articles/5413978-vms-kiosk-updates

Badges

  • Add automatic employee and worker ID card printing on check-in when enabled in the success screen settings.
  • Fix QR codes extending beyond their borders on printed badges.

Kiosk App

  • Add support for new Kiosk Designer features, including language switching, custom videos, clocks and more styling options.
  • Update success and survey screens to match your kiosk theme, with optional comments on surveys.
  • Add more options to customise kiosk text and translations through the dashboard.
  • Add support for SVG images in sliders and backgrounds.
  • Improve QR scanning accuracy to reduce accidental scans of nearby badges.
  • Automatically continue after host selection when only one host can be selected.
  • Fix photos appearing rotated on devices running iPadOS 26.
  • Fix new visitors getting stuck on the document compliance screen.
  • Improve handling of expired sessions and unavailable kiosks to help users reconnect.
Web Dashboard
Update

Teamgo Dashboard 8.0.0

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Shared by Teamgo • October 06, 2026

Released 05-10-2026

https://help.teamgo.co/en/articles/5413977-vms-dashboard-updates

Please note this update may require customers to log out of their device kiosks and log back in to authenticate with the updated service.

Bookings & Pre-registration

  • Fix missing bookings and invited attendees on the dashboard.
  • Fix QR codes expiring before multi-day bookings end.
  • Fix induction records and signature acceptance during pre-registration.
  • Fix incorrect organiser details in calendar invitations and errors opening events.

Badges

  • Update worker ID cards to include company details, user group and inducted location.
  • Fix worker ID card QR codes for kiosk sign-in and sign-out.

Dashboard

  • Add options to enable or disable workers, set access periods and block access.
  • Add reusable access links for contractor workers.
  • Update outgoing email management and add support for your own email service.
  • Update subscription and payment pages, and include card details on invoices for new card payments.
  • Update induction and document notifications so you choose when to notify workers through Settings.
  • Improve recognition of returning visitors and preserve existing profile photos.
  • Fix expired documents showing as approved, improve expiry reminders and correct contractor compliance information.
  • Fix worker management issues, including unavailable buttons and duplicate locations.
  • Fix user imports, invitation links and account email editing permissions.
  • Fix missing sick leave in timesheet reports and blank analytics exports.
  • Fix emergency notification recipients and company images in emergency emails.

Kiosk App

  • Add the new Kiosk Designer with improved button alignment.
  • Improve QR code scanning and host selection.
  • Update kiosk translations, assistance messages and sign-out button wording.
  • Fix repeated induction and document screens, and unwanted text in saved signatures.
  • Fix eligible workers being prevented from signing in.
  • Fix missing elements in kiosk designs.

Integrations

  • Add employee directory integrations for Okta, Microsoft Entra ID, OneLogin and Active Directory.
  • Update integration pages to make connected services, single sign-on and notification settings easier to manage.
Web Dashboard
Update

Teamgo Dashboard 7.4.0

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Shared by Teamgo • September 07, 2026
Web Dashboard
Update

Teamgo Dashboard 7.3.0

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Shared by Teamgo • September 07, 2026

Released 29-07-2026

Bookings & Pre-registration

  • Add event details and QR code to the guest find-attendee API response when a matching pre-registration exists
  • Update pre-registration status labels from "Invited/Late" to "Signed-in/No-show"
  • Update the cancelled-event message to name the event, falling back to "Booking is cancelled"
  • Fix pre-registered visitors creating a new sign-in record instead of checking in against their booking on the express check-in screen
  • Fix Error 500 when adding a pre-registration, caused by an unsupported timezone
  • Fix "Bad request" and "Unable to update attendee" errors when editing pre-registration attendee details
  • Improve room module and permission checks so bookings display correctly on the schedule page

Badges

  • Update new kiosks to inherit the default badge template data
  • Fix blank visitor badge printouts caused by an empty badge template on a kiosk

Dashboard

  • Add "You are receiving this email on behalf of [Full Name]" to forwarded and copied notifications, clearing up apparent duplicate sign-in emails
  • Fix the analytics screen paginator truncating rows
  • Fix pagination and the date picker on a user profile's sign-in records tab
  • Fix timesheet and analytics exports not being delivered after a database upgrade
  • Fix hosts receiving notifications after disabling them in their profile

Kiosk App / Contactless Kiosk

  • Update form sign-ins so an existing user's profile data (name, photo) is no longer overwritten, recording the check-in only
  • Fix internal server error when signing in via the Select User screen
  • Fix internal server error when searching for a host on the visitor sign-in screen
  • Fix guest photos being saved onto a host's profile when the same email is entered on a sign-in form

Integrations

  • Improve Inner Range Inception sync by broadening synced event types, ignoring double taps and non-monitored doors, and cutting sync delay from 30 minutes to 1 minute
Web Dashboard
Update

Teamgo Dashboard 7.2.0

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Shared by Teamgo • September 07, 2026

Released 17-07-2026

Bookings & Pre-registration

  • Update pre-registration to allow check-in up to 12 hours before and check-out up to 12 hours after the event.
  • Fix the pre-registration invitation email missing the QR code.
  • Fix staff unable to access the pre-registration screen to add attendees to group events.
  • Fix pre-registration by invitation recording the wrong check-in time by adding a location time zone fallback for unsupported Windows time zone strings.
  • Fix recurring event start and end dates displaying as late when early, and restrict check-in to within 12 hours of the scheduled time.
  • Add the ability to edit the pre-registration location address (unit/floor number) after selecting an initial match from the list, while keeping the map pin anchored correctly.

Dashboard

  • Add the ability to delete a record and undo a check-out within 30 minutes.
  • Fix the dashboard to display real-time user check-ins.
  • Fix the Gateway Timeout error when selecting a host during sign-in.
  • Fix missing sort functionality for Sign-in Type.
  • Fix inductees not being prompted to set up MFA and the page-not-found error when reconfiguring MFA.
  • Fix hosts still receiving sign-out email notifications when the Signed-out Notifications setting is disabled.
  • Fix the inductee name link pointing to a null ID instead of the inductee page, caused by the API not returning the inductee ID.
  • Migrate the pre-registration page.

Kiosk Designer

  • Add "Recognize Returning Visitors" option to the kiosk designer full name field.
  • Fix slow, error-prone kiosk cloning by improving performance and restoring additional clone location options.
  • Add a confirmation dialog before deleting a kiosk designer screen or workflow to prevent accidental data loss.

Pass App

  • Update the Check-ins API to support all Check In Anywhere visit types.

Kiosk App

  • Fix blank visitor badge printouts caused by a kiosk returning an empty print template.
Kiosk App
Update

Kiosk Update 5.7.8

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Shared by Teamgo • September 07, 2026

Released 25-08-2026

  • Fix induction images and signature box disappearing shortly after loading by improving WebView height calculation and rendering consistency
Kiosk App
Update

Kiosk Update 5.7.7

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Shared by Teamgo • September 07, 2026

Released 06-08-2026

  • Update Express Check-in (phone/email) to check for a matching pre-registration the same way Scan QR Code does
  • Add a full-name check-in option for return visitors, with auto-complete and the ability to unlink a mismatched match
  • Add minimum search character support to the checkout screen search so it follows the checkout screen settings
  • Add connection error logging to help diagnose the recurring iPad "No Connection" freeze on the host search screen
  • Add a prompt to sign in as the matching pre-registration when a form search finds one, instead of continuing through the full workflow
  • Fix FaceID Express Check-in turning black and failing to sign in when navigating to another workflow module
  • Fix number-field check-in trigger not blocking out-of-range entries when "Continue check-in process" is disabled
  • Fix induction PDF displaying squished by rendering content closer to the Kiosk Designer layout, switching from flutter_html to InAppWebView
  • Fix the checkout screen showing a "checked in" message on sign-out when the checkout screen has a form attached
  • Fix the VMS app consuming excessive device storage by cleaning up cached data older than 24h on startup, sign-in, and offline operations
  • Add UAT environment configuration and selection UI
Kiosk App
Update

Kiosk Update 5.6.9

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Shared by Teamgo • September 07, 2026

Released 08-07-2026

  • Update the checkout module to support photos, inductions, and form data.
  • Add a state parameter to the WWC identifier check workflow
Smartphone App
Update
iOS
Android

Pass App 3.8.0

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Shared by Teamgo • September 07, 2026

Released 28-08-2026

[User Interface]

  • Add a location filter to the Home screen, using a shared location-selector component.
  • Add a check-in-anywhere status widget to the Home screen supporting visit types (In the Office, Working Remotely, Sick Leave, Personal Leave, On Vacation).
  • Add a My Bookings section (Today) to the Home screen and fix event-loading failures caused by unsafe JSON parsing.
  • Add a Teammates Onsite section to the Home screen with a paginated "Teammates in {location}" directory, gated by the ViewUser permission.
  • Update the My QR Code and Profile screens to the new "My Pass" tab UI.
  • Update the Home screen ("Sign In Points" renamed to "Nearby Sign In Points", added a max check-in distance filter, simplified My Sign-ín History default filters).
  • Keep the data state (notification, schedule) when switching navigation tabs.
  • Improve/Update notification detail UI conditional rendering

[Check-in, Location & Desk Booking]

  • Add support for booking a desk by scanning its QR code, with auto-open navigation to the booking screen and update desk booking permission checks for ViewDesk/ManageDesk
  • Fix geofencing ignoring all except the first contactless at a location.
  • Update Nearby Sign In Points locally as the user moves.
  • Add auto check-in at nearby contactless from the "In the office" status, with contactless picker fallback.

[Miscellaneous]

  • Add UAT environment configuration and selection UI