Nudge off-task surfers via Slack

You can now send nudges to remind off-task surfers of their scheduled activity, streamlining real-time management and avoiding the need to chase one by one.

When surfers are off-task, managers can now send a reminder message directly to the surfer via Slack from the real-time dashboard. Managers can then get instant feedback when surfers become active again in the dashboard, closing the feedback loop.

Surfboard’s friendly notifications are designed to remind surfers that service is a team sport, and bad adherence can put undue pressure on their colleagues.