Welcome to our April edition. This month, we’re introducing new functionality that helps uncover the story behind the scores:

1. Star of the month: Location verification.
2. Did you know?: How to ensure photo evidence is fresh.
3. What's new! Key tasks, front and centre.

And all with useful links and details on where you can find out more.

⭐ Star of the month

Location verification

Ah, a perfect score of 10. You’d think that would bring some relief. Every task completed, every deadline met. On the surface, everything looks great!

But a perfect score begs the question: Is this realistic? You’ve spent enough time on site to know that things happen. Priorities shift, busy periods overwhelm, and deadlines get missed. Sometimes, that perfect score masks the reality that corners are being cut.

That’s where Geolocations come in.

Geolocations help keep things honest by verifying that tasks are completed in the right place, not just marked as done. With location verification enabled, you can see whether tasks are being completed inside or outside a designated area, helping you build a more accurate picture of what’s really happening on the ground.

Beyond visibility, Geolocations help create a reliable audit trail, reduce follow‑up admin, and support teams in doing the right things at the right time.

Here’s how it works.

• You choose which tasks require location verification. When enabled, a clear label appears on the task, so team members know what’s expected before they start.
• The task can still be completed as normal. Location verification runs automatically in the background and never blocks completion.
• Once the task is finished, the timestamp shows whether it was completed inside or outside the designated area. If the location can’t be verified, it’s clearly marked as unknown.

Ready to get started? Take a look at this article to get set up.

🤔 Did you know?

If you’ve ever reviewed Task Reports and spotted the same photo being reused as “evidence,” you’re not alone. Thankfully, it’s easy to prevent.

The ‘Restrict to camera only on mobile devices’ setting ensures teams capture a new image every time it’s required. When enabled, team members can only use their device camera when adding photos on mobile. Images from the device library aren’t allowed.

This setting can be applied to:

• The comments box.
• Inline comment boxes.
• The Record Log File or Photo field.

So the evidence you collect genuinely reflects the work done.

🚀What's new!

Now that teams know admins can more easily spot tasks that haven’t been completed properly, they’ll be focused on doing things right. But there’s still the issue of finding time to do things right.

That’s where priority filters help. Teams can now filter their Completed Tasks page by priority, so the most important work is front and centre. As long as you’ve marked tasks as critical, they’ll be available for teams to filter against.

👋🏼 Until next time

We hope you found this post useful. Keep your eye out for next month's edition of 'In the spotlight 🔦' where we'll explore how maintenance and Trail connect, and how aligning these functions can help teams save time.

If you have any questions about anything covered in this month’s newsletter, don’t hesitate to get in touch with your Account Manager, or contact us via the Access Digital Assistant, where our team will be happy to help.