Trail news and updates

Trail News Center

Feature update

A new look for User Edit and My Profile pages

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Shared by Jade • September 07, 2026

Your My Profile and user edit pages have a new look, aligned with our updated design system. Both now open as a side panel - just like editing a site - so everything feels familiar wherever you are in Trail.

Feature update

A fresh new look for the Sites, Users, Areas and Roles pages

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Shared by Jade • August 20, 2026

Our Sites, Areas, Roles and Users pages have a new look, aligned with our updated design system. The Sites and Users pages also get a search bar, sorting, and a status filter - making it much easier to find what you're looking for if you manage a lot of sites or users.

Feature update

The Areas page has been updated

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Shared by Jade • July 08, 2026

Managing your sites and areas is now easier - both live together in Site Settings, giving you one place to view, add, and organise everything.

New

Track corrective actions in Task Reports

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Shared by Jade • June 25, 2026

You can now see which corrective actions were raised from which tasks, directly in Task Reports - with links to open each action on the Trail for full context.

New

Raise a callout in Access Maintain without leaving Trail

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Shared by Jade • June 24, 2026

The ability to raise an Access Maintain callout can now be built directly into your task workflow, allowing teams to place a callout without having to switch systems or disrupt their workflow.

New

Export photos in PDF reports

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Shared by Jade • June 23, 2026

Your exported PDF reports now include photos - so the record you share is the full picture. Images from comments, inline comments, and Record Log fields are included automatically, each shown in context alongside the relevant task content.

New

Updated colour palette

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Shared by Jade • June 18, 2026

Trail has got a fresh new look!

We've updated our colour palette to bring Trail in line with other modules within our ecosystem. Everything works exactly the same - just a little more cohesive.

New feature
Improvement

Filter tasks by priority on the Complete Tasks page

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Shared by Jade • April 08, 2026

We're pleased to announce that users can now filter their Complete Tasks page by priority, so the most important tasks are always front and centre.

New feature

Enable location verification on tasks

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Shared by Jade • March 23, 2026

Location verification creates a simple audit trail proving tasks happened where they should, giving you accountability without the admin burden.

Event
On demand

Understand Trail

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Shared by Stela • January 05, 2026

In this session, we're answering the most common questions raised by Trail users.

🗣️ Speakers: Daliana Marcuti, Customer Success Manager and Silvana Stoianovici, Technical Support Engineer

⌛ Session duration: 10 min