Trail news and updates
Trail News Center
Feature update
A new look for User Edit and My Profile pages
Shared by Jade
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Your My Profile and user edit pages have a new look, aligned with our updated design system. Both now open as a side panel - just like editing a site - so everything feels familiar wherever you are in Trail.
Feature update
A fresh new look for the Sites, Users, Areas and Roles pages
Shared by Jade
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Our Sites, Areas, Roles and Users pages have a new look, aligned with our updated design system. The Sites and Users pages also get a search bar, sorting, and a status filter - making it much easier to find what you're looking for if you manage a lot of sites or users.
Feature update
The Areas page has been updated
Shared by Jade
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Managing your sites and areas is now easier - both live together in Site Settings, giving you one place to view, add, and organise everything.
New
Track corrective actions in Task Reports
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You can now see which corrective actions were raised from which tasks, directly in Task Reports - with links to open each action on the Trail for full context.
New
Raise a callout in Access Maintain without leaving Trail
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The ability to raise an Access Maintain callout can now be built directly into your task workflow, allowing teams to place a callout without having to switch systems or disrupt their workflow.
New
Export photos in PDF reports
Shared by Jade
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Your exported PDF reports now include photos - so the record you share is the full picture. Images from comments, inline comments, and Record Log fields are included automatically, each shown in context alongside the relevant task content.
New
Updated colour palette
Shared by Jade
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Trail has got a fresh new look!
We've updated our colour palette to bring Trail in line with other modules within our ecosystem. Everything works exactly the same - just a little more cohesive.
Event
On demand
Understand Trail
Shared by Stela
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In this session, we're answering the most common questions raised by Trail users.
🗣️ Speakers: Daliana Marcuti, Customer Success Manager and Silvana Stoianovici, Technical Support Engineer
⌛ Session duration: 10 min
Event
On demand
Introduction to Trail for admins
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In this session, we'll walk you through the efficiency of Trail's interface and how you can improve your operations.
🗣️ Speakers: Daliana Marcuti and Caroline Joyce, Customer Success Managers
⌛ Session duration: 6 min
Event
On demand
Place Access Maintain callouts from Trail
Shared by Stela
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Watch this session to learn more about our integration with Access Maintan and the advantages of having it enabled.
🗣️ Speakers: Daliana Marcuti and Caroline Joyce, Customer Success Managers
⌛ Session duration: 2 min