Trail news and updates
This month, the spotlight is focusing on smarter notifications that help teams stay on top of what matters, when it matters.
And all with useful links and details on where you can find out more.
Access Evo Feed
Trail's Activity Feed has always served as a notification feed of sorts. The Activity Feed provides a quick, in-app overview of key updates like daily site performance and task completions, tailored to individual users or roles.
The Evo Feed takes things to the next level by bringing together alerts from all of the Access products a user relies on in one central, actionable list. Instead of checking multiple systems, users can see everything that needs attention in one place, with clear visibility of where each notification comes from and the ability to take action directly from the feed.
Think about a multi-site operator running both Trail and Access Maintain. A store manager can see that an incident has been raised, while at the same time, an Access Maintain alert flags that a critical piece of equipment needs attention. These updates sit side by side in one feed, giving a clear, real-time view of what needs action across both operations and maintenance.
Because everything is consolidated into a single, consistent experience, teams don’t have to waste time jumping between tools or piecing together updates from different sources. Notifications are easier to track, easier to prioritise, and much harder to miss, helping teams stay aligned and respond faster across every part of the business.
It’s a simple shift, but a powerful one. Teams spend less time switching between systems and more time responding to what matters, keeping sites compliant, operational, and running as they should.
Since the dawn of Trail, customers have consistently asked for push notifications for their teams. In the past, this wasn’t something a web‑based app like Trail could support. That’s no longer the case.
With the help of the Access Evo app, notifications are now delivered directly to your device. Available to download from the App Store, Access Evo takes notifications from Access products like Trail out of the Access Evo Feed and puts them front and centre.
That means key updates from Trail, like task activity and site performance, can reach your team instantly, while Access Maintain can trigger alerts for business‑critical callouts, helping the right people respond quickly when something needs attention.
Nothing gets lost between logins, and teams can pick things up as they happen, rather than catching up later.
We’ve introduced a new way for you to give direct feedback on Trail features, right where they’re used.
Feature Sentiment allows admins to quickly rate features with a thumbs up or thumbs down, with the option to leave a comment alongside your rating.
You’ll start to see this appear on selected features, including Location Verification and the recently updated Priority setting.
Love a feature? Wish there were more to it? Let us know! This is a simple way to make sure your feedback gets in front of the product team.
We hope you found this post useful. Keep your eye out for next month's edition of 'In the spotlight 🔦' where we’ll explore how maintenance and Trail come together, and how that can help teams work more seamlessly day to day.
If you have any questions about anything covered in this month’s newsletter, don’t hesitate to get in touch with your Account Manager, or contact us via the Access Digital Assistant, where our team will be happy to help.