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Custom Variables are placeholders you can insert into letter templates that automatically pull in a patient's data. For example, you can pull details of a lab result or medication when a letter is generated, instead of typing it in by hand!
The variables you design will pull into the letters and other areas of the platform:

Read a full guide here.
We hope this will improve your work flows and patient experience going forward, but if you need any help, get in touch via the chat icon at any time!