Exciting news! We're thrilled to announce that our first beta has been moved to production and is now available for everyone to use!
Customized Work Instructions:
We've added a new feature to Odyssee Field Service that allows you to customize service models according to your work instruction template. You can choose to apply changes to all active service models or create a customized instruction list. Click here to learn more about it.
Work Order Type Archive:
We added the ability to archive WO types with a complete assistant that checks and presents action to be taken before archiving.
Selecting Installation for Service Models:
With our latest update, you are able to select individual installations for service models. This will allow you to select for example just a parent without selecting all its child installations. You are still able to choose to select by group which works as before.
Enhanced Work Order Visibility:
We've added a new toggle that allows you to view all work orders for the installation and its child installations. The grid now also includes new columns for equipment name and equipment type, providing you with more comprehensive information
We hope that these new features and improvements will help you manage your field service operations more effectively. As always, we welcome your feedback and suggestions to help us improve our product.
And the good news doesn't stop there - more beta cycles will open soon, so stay tuned for even more features and improvements coming your way!