WeTicket Feature Releases
Feature

TikTok Tracking is here

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Shared by Jurian • March 13, 2026

You can now install TikTok tracking for your ticket shop.

See what works, cut what doesn't, and sell more tickets. Check out our help article to get started right away!

Feature

Find my ticket

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Shared by Jurian • March 06, 2026

Visitors sometimes cannot find their ticket and end up contacting you for help.

That is why we introduced Find my ticket. With this simple tool, visitors can find their ticket in seconds. Fewer support questions for you and a better experience for them.

Try it using the button below or share it directly with your visitors.

New feature

New integration: TicketSwap SecureSwap

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Shared by Jurian • February 16, 2026

Together with TicketSwap, WeTicket developed the SecureSwap integration. This allows TicketSwap to verify the validity of QR codes as soon as a WeTicket ticket is uploaded to their platform.

Once the ticket is sold, the original QR code is invalidated and a completely new ticket and QR code are generated with the personal details of the new owner.

All of this happens within a fraction of a second, and the new tickets are almost instantly available to the buyer. This process ensures that the buyer can access the show without any issues.

Feature

Share links that apply vouchers automatically

Jurian avatar
Shared by Jurian • December 16, 2025

New on WeTicket: you can now share a direct link that opens the ticketshop with the voucher already applied!

Visitors open the link and the voucher is already filled in, so they get the correct discount or unlock the right tickets without any extra steps. Simple for you and smooth for them.

Examples:

  • Create discount buttons in Newsletters
  • Share voucher links via WhatsApp.

Curious, read more through the link below.

Feature

New: Unlock hidden tickets with voucher codes

Jurian avatar
Shared by Jurian • December 12, 2025

New on WeTicket: you can now unlock hidden tickets with a voucher code. This gives visitors direct access to special ticket types that only appear when a valid code is entered. Perfect for community promotions and controlled access (even after selling out).

Click the link below to read more about this.

Improvement

New ticket page

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Shared by Jurian • December 04, 2025

We updated our tickets to give visitors and ticket scanners a much clearer and smoother experience.

The new ticket flow includes a few important improvements:

  • We show a ticket page instead of PDFs by default with the QR code prominently in the middle, this means no more zooming at the entrance
  • PDF tickets are still available on the ticket page if needed for printing
  • QR codes are lit up, for faster scanning in the dark
  • All tickets in an order appear together in one view so everything is easy to find
  • Cancelled tickets are clearly marked as cancelled on both the PDF and the ticket page

These updates make scanning quicker and the experience more relaxed for both visitors and staff.

Click the button below to examine the whole ticket experience.

Improvement

Manage payment methods in portal

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Shared by Jurian • November 11, 2025

View your active methods and payment fees, right from the interface. You can also activate additional methods such as Cards & Wallets.

Check it out by clicking your organisation name, then selecting Payments in the left menu.

Feature

Duplicate events

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Shared by Jurian • October 15, 2025

We are here to help increase your productivity. That’s why, from now on, you can duplicate any event in just a few clicks.

Simply fill in a new name, date and time and all your settings, tickets, and details are copied to your new event allowing you tor create events faster while reducing the chance of errors.

Your event is duplicated in draft mode, so you can make changes before publishing.

Improvement

Change the link to your event

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Shared by Jurian • October 15, 2025

You can now edit your shop’s slug, the last word in your event link that makes it unique.

Customize it to match your event name or branding to make your link cleaner and easier to share or simply to correct a simple mistake.

After duplicating an event you can also use this tool to fine tune the shop link.

Feature

Draft, preview and publish events

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Shared by Jurian • October 15, 2025

During event creation you can now choose to save your event as a draft instead of publishing it. This lets you prepare everything at your own pace without making it public.

With preview mode you can see your shop exactly as visitors will, so you can adjust the design before it goes live.

Once everything looks right, publish your event and start selling tickets.