WeTicket Feature Releases
Feature

Search is here 🔍

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Shared by Jurian • May 01, 2026

You can now search across WeTicket. Find guests, events, and orders in seconds. Results also include help center articles and our new AI navigation assistant, which takes you straight to the page you're looking for.

Improvement

A more secure WeTicket with 2FA

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Shared by Jurian • April 24, 2026

Keeping your data secure is our priority. That is why we introduced 2FA for WeTicket accounts.

With 2FA you receive a code by mail when logging in. This makes your account a lot safer. With 2FA, it is more practical (and safer) for each colleague to have their own account.

Read more on inviting team members below.

Improvement

Get hardware when you need it

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Shared by Jurian • April 23, 2026

We've made it easier to get the right hardware when you need it.

Scanners and Terminals are now available for purchase and rent, straight from our website.

Improvement

Efficient checkout questions

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Shared by Jurian • April 22, 2026

Streamline your data collection by adding standardized extra questions to your checkout.

Add optional or required extra questions to your checkout such as age or gender. This enables you to build better insights into your crowd.

Feature

Import events into your Calendar

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Shared by Jurian • March 31, 2026

Subscribe to our new iCal feed to see upcoming events in your favorite calendar app. The feed syncs automatically whenever events change.

Share this link with your fans and followers so they never miss an event. Copy the feed URL from your account settings to get started.

Note: the feed currently includes public one-time events only.

Improvement

Navigation update

Jurian avatar
Shared by Jurian • March 24, 2026

We just released a new navigation bar. Here's what's changed: at the top you'll find three sections: Events, Orders and Insights.

Organisation-wide settings (Invoices, Marketing, Payments, Team, Templates and Design) can still be found in the top right, under your organisation name.

Here's a video about the changes:

Guest list

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Shared by Jurian • March 19, 2026

Inviting guests has never been easier; send tickets automatically and check everyone in smoothly at the entrance.

Whether it is VIP guests, press or artists: with a couple clicks, they're on the list!

Feature

TikTok Tracking is here

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Shared by Jurian • March 13, 2026

You can now install TikTok tracking for your ticket shop.

See what works, cut what doesn't, and sell more tickets. Check out our help article to get started right away!

Feature

Find my ticket

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Shared by Jurian • March 06, 2026

Visitors sometimes cannot find their ticket and end up contacting you for help.

That is why we introduced Find my ticket. With this simple tool, visitors can find their ticket in seconds. Fewer support questions for you and a better experience for them.

Try it using the button below or share it directly with your visitors.

New feature

New integration: TicketSwap SecureSwap

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Shared by Jurian • February 16, 2026

Together with TicketSwap, WeTicket developed the SecureSwap integration. This allows TicketSwap to verify the validity of QR codes as soon as a WeTicket ticket is uploaded to their platform.

Once the ticket is sold, the original QR code is invalidated and a completely new ticket and QR code are generated with the personal details of the new owner.

All of this happens within a fraction of a second, and the new tickets are almost instantly available to the buyer. This process ensures that the buyer can access the show without any issues.