WeTicket News

Guests who can't find their ticket now get there faster. A small link at the top right of your organisation page takes them straight to our Ticket finder.

Any guests can't find their tickets? Now you only have to direct them to your organisation page.

Your organisation's full report now has a Sales over time chart. It shows sales across all your events together, per day, week or month, also in shared report links.

Insights read better on your phone too: filters sit under the chart title and big numbers are shortened (12K instead of 12000).

You can now change your organisation URL yourself, for example yourname.weticket.io. Go to Settings → General and you'll see the new URL right away.

Keep in mind that links you shared earlier stop working once you change it.

The Design page now shows a live preview of your ticketshop with your colours and logo, before you save. Click Open shop to see the real thing.

In Chrome and Edge you can also pick a colour straight from your screen, for example from your own website.

You decide which payment methods your guests see. Go to Payments → Payment methods, click Edit and switch each method on or off. A method you turn off no longer shows up at checkout.

Your choice also stays put when Stripe temporarily pauses a method. You'll see a Paused by Stripe label explaining why.

You can now connect Brevo to WeTicket yourself. Go to Settings → Integrations, paste the API key from your Brevo account and click Connect.

From then on we send your customers and their marketing consent straight to Brevo. When someone unsubscribes in Brevo, WeTicket picks that up too. The integration is now open to every organisation, with no minimum and no request needed.

Key not accepted? Turn off IP blocking in Brevo under Security → Authorized IPs. Already connected to Brevo through us? We'll move you over to the new integration.

Our Point of Sale (POS) got a full rebuild: faster switching between tickets and products, instant change calculation on cash sales, and live terminal status.

Also, orders without a name or email are now checked in automatically, saving you a lot of time on direct door sales.

To keep your admin work separate from selling door tickets, we've moved the POS out of the portal. It's now a standalone environment, so you no longer have to log in via the portal to process payments. This also makes it easier to use on a phone. No worries though, you can still open the POS from each event in your portal.

Click the button below to read more, or check out the new POS at pos.weticket.com.

We've added a marketing report to every event.

See how many tickets and how much revenue come from each channel: your online shop, your website, and any site or ad linking to it.

Break it down further by referrer or campaign tag to see exactly how well your ads are performing, all tracked so it keeps working even with adblockers on. Click any result to filter the report.

Find it under Insights in each event.

You can now add your social media links to your organisation. They show up in your ticketshop on both the info page and the event list page, so visitors can find you on your own channels straight from your shop.

You'll find the option in your marketing settings. Add the links you want to show, save, and they appear in your shop.

We've removed passwords. Enter your email, confirm the verification code and you're in.

With passwords gone, logging in now takes fewer steps than before, while maintaining excellent security for your ticket revenue and visitor data.