We have released a new setting that gives you deeper insight into when your visitors arrive, with a breakdown of scan activity over time.

You can find this overview in your insights in your event.

We've enabled exporting customer data to a CSV file, including age, postcode, phone number, and gender. You can find this option under Customers in your dashboard.

A brand new settings menu that lets you link terminals directly from the portal. No more back-and-forth with our team: connect and monitor your hardware in a few clicks, right from your account.

You can now search across WeTicket. Find guests, events, and orders in seconds. Results also include help center articles and our new AI navigation assistant, which takes you straight to the page you're looking for.

Keeping your data secure is our priority. That is why we introduced 2FA for WeTicket accounts.

With 2FA you receive a code by mail when logging in. This makes your account a lot safer. With 2FA, it is more practical (and safer) for each colleague to have their own account.

Read more on inviting team members below.

We've made it easier to get the right hardware when you need it.

Scanners and Terminals are now available for purchase and rent, straight from our website.

Streamline your data collection by adding standardized extra questions to your checkout.

Add optional or required extra questions to your checkout such as age or gender. This enables you to build better insights into your crowd.

Subscribe to our new iCal feed to see upcoming events in your favorite calendar app. The feed syncs automatically whenever events change.

Share this link with your fans and followers so they never miss an event. Copy the feed URL from your account settings to get started.

Note: the feed currently includes public one-time events only.

We just released a new navigation bar. Here's what's changed: at the top you'll find three sections: Events, Orders and Insights.

Organisation-wide settings (Invoices, Marketing, Payments, Team, Templates and Design) can still be found in the top right, under your organisation name.

Here's a video about the changes:

Inviting guests has never been easier; send tickets automatically and check everyone in smoothly at the entrance.

Whether it is VIP guests, press or artists: with a couple clicks, they're on the list!