Updates: Order Confirmation for exchanges, In-Store workflows and partially refunded orders.
Shared by Vineeta
• August 13, 2024
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Automated Exchange Order Confirmation 📧:
yayloh now automatically sends an order confirmation email for exchange orders created in Shopify. This update simplifies your workflow and keeps your customers informed.
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Improved Return Handling 🔄:
When orders are refunded during fulfillment due to issues like out-of-stock items, yayloh now ensures that any subsequent return requests for the remaining products appear in the open tab. This change resolves previous issues and streamlines the return process for automation.
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Automated In-Store Returns 🏬:
You can now automate your in-store returns! Newly registered in-store returns will be marked as <inspected> and can be picked and refunded automatically during your workflow.
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Additional information on commercial invoices: yayloh now imports the delivery shipping carrier and the associated tracking number, and adds this information on the return commercial invoices generated by yayloh. This will impact all orders imported from 13th August 2024.
We hope these enhancements make managing your returns smoother and more efficient!