April 2025: Exchange checks fulfillment location, GLS and return checkout

✅ Launched

New Features

1. Exchange checks fulfillment locations (Shopify only): For Shopify merchants, when offering products to exchange, we are now checking fulfillment locations configured in the Shopify store. We also offer a way to override this just on yayloh side.
2. New carrier integration - GLS Slovenia: Native integration to GLS enables easy return label generations.
3. "getNudge" gets events based analysis: Now product nudges can be analyzed based on when they were pushed. Read more about our new product "getNudge".

Fixes & Enhancements

1. Minimum inventory threshold on exchange (Shopify only): We now allow merchants to set a minimum inventory threshold in the settings page for exchanges. Customers will not see products or variants which are low on inventory in exchange flow. This will avoid late out-of-stock cases and disappointments.
2. Return checkout - ordering, hide fee, label: Now you are order the return checkout options, choose a different label for the carrier name or hide the return fee for each of the carrier options showed to the customer in the return form.
3. Return fee as metafield (Shopify only): We are now reporting the return fee in metafield to the related order when submitting a refund. Read more.

These features are now live! Feel free to reach out if you'd like to explore them together or discuss how they can benefit your return process. ❤️