We made some great improvements to the RemoteMix and OTT platforms this week. Here’s a quick overview of what's new:

RemoteMix: We added more detailed information to the Dashboard for events where RemoteMix loses connect to the mixer or the platform.

OTT: You can now upload your own logos directly within the OTT Dashboard.

We also squashed a few bugs:

RemoteMix

• Fixed an issue where agents could get stuck and be unable to create new mixer connections.
• Improved the UI to make it easier to access the "save" button when creating a new virtual group.
• Fixed a small bug where the fader would jump to a new position when clicked.

OTT

• Fixed a navigation issue with the iOS app.

Multilingual Captioning is here! This feature automatically translates captions for both your live broadcasts and recordings into up to 5 different languages. It's available as an add on to any plan that has our live captioning feature.

We are also pleased to announce that you can now build + publish your own AppleTV app directly inside the OTT Dashboard, from start to finish. Work on the app and publish on your own timeline - no more waiting for a BoxCast team member to do it for you. We've got step-by-step instructions on what you need to submit where, making the process simple and painless.

Finally, we have a few bug fixes and improvements:

• Fixed a bug where thumbnails were not always displaying correctly for broadcasts imported from BoxCast Streaming to OTT
• Fixed a bug where the Default Broadcast Thumbnail in Streaming settings was not getting applied as the thumbnail in OTT apps
• Fixed a RemoteMix bug with RTA where stale values in the source dropdown can cause the RTA source to change inadvertently
• Updated RemoteMix to anchor faders with other channel strip controls when changing browser zoom (so there is more room for activities, e.g. video preview, when you zoom out in the browser)

Reach out in the chat if you have any questions, or to add these new features to any BoxCast Streaming plan!

We've just rolled out access to Channel Processing, bringing your mixer's EQ, compression, and gating controls directly to your RemoteMix Dashboard.

To unlock this feature today, simply update to the latest RM Software Agent or Spark firmware. Access is available to all RemoteMix trial and Paid plan users.

If you haven't experienced the benefits of the RemoteMix Paid plan, contact us and we’ll be happy to set you up with a free trial.

Learn more about RemoteMix Channel Processing access - including which mixers it's compatible with- in our support article.

We have added OTT to the BoxCast Bento Box!

Starting today, you can easily access your OTT Dashboard in the menu at the top left of the Dashboard screen (where you go to access Sites and RemoteMix as well).

All Standard and Owner users on accounts with an OTT subscription will be able to enter the OTT Dashboard through their BoxCast login.

The existing log in methods will still work- just think of this as an extra, simpler way to access your OTT Dashboard.

We also fixed a minor glitch that was happening on the AppleTV App's home screen.

All your BoxCast updates are now consolidated in one convenient spot- here- our new BoxCast News Center. You can find the latest information on our Streaming, Sites, RemoteMix, and OTT Apps products all in one central location.

Since we retired the RemoteMix News Center, we wanted to note here what we've rolled out in the last few months with RemoteMix. Stay tuned for more exciting updates next week!

June 24, 2025: Virtual Groups have gotten an update- you can now rearrange your Virtual Groups with a simple drag and drop.

May 20, 2025: Today we released a fix for a bug which limited channels shown for customers using certain Allen & Heath mixers with some linked stereo channels.

May 06, 2025: Today's release improved visibility of the "All Groups" button in Virtual Groups and fixed a bug where the photo wasn't loading on the Wing mixer.

April 29, 2025: Today's release fixed three small bugs that were making it more difficult to sign up for the RemoteMix Paid plan, and we added a footer and resources tab with some links into the RM Dashboard.

April 15, 2025: The waitlist is a thing of the past- RemoteMix sign up is open to all.

Great news for RemoteMix users! Now, you can directly "steal" an input from another Virtual Group when editing your current one. This means you no longer have to remove a channel from a group before adding it elsewhere, making adjustments much more user-friendly!

We're excited to announce the beta launch of our Roku app, allowing you to create and publish your own custom Roku app as part of our OTT app suite.

Please note, this initial release doesn't support viewer account logins, so monetized or gated content won't be accessible on Roku. If your channels rely heavily on these features, we recommend waiting for version one.

Today we released an update that:

• Added support for multi-language captions
• Fixed a bug where changing the playback speed or quality on a mobile device would select the wrong option

Starting 2025 strong, our devs released an impressive number of bug fixes today, including:

• Manual Scoreboard does not populate score if you navigate to a different Dashboard tab before score takes effect
• Upcoming Simulated Live broadcasts showing "Recording has expired" in thumbnail image
• End Broadcast button appearing before broadcast is actually live
• Pre-Roll videos auto-play, even when the embedded player is set to not auto-play
• Inability to edit past broadcast with a deleted source
• Individual embeds do not honor custom thumbnail image if a thumbnail already exists on video
• Single broadcast with long name or source name causing embed issues​
• Broadcast selection modal tooltip restricted to single column of text

This week we released an update that fixed a bug where adding multiple destinations to a broadcast would sometimes remove the Facebook destination.