This week we released an update that fixed a bug where adding multiple destinations to a broadcast would sometimes remove the Facebook destination.

The latest Spark firmware update released today includes:

• A change in the way audio levels are shown. Previous versions of Spark firmware reported audio levels on the meter using RMS levels. This version changes to use peak levels, so the meters should be more accurate to when the input is clipping.
• Additional on-screen audio controls and a cleaner user interface. You can now control the levels of the analog and embedded HDMI audio signals relative to each other, as well as muting either of those signals, directly on the Spark UI.
• Visual indicators for RemoteMix usage. A RemoteMix icon displays in the upper right corner of the screen when someone is using your Spark in RemoteMix, along with a badge displaying the number of connected users, and the light ring “breathes” gently to indicate the same.
• Additional error and troubleshooting indicators. We’ve added some badge notifications to let you know if the microSD card you’ve inserted is full or improperly formatted.
• Performance improvements.

We’re constantly working to improve your experience, so feel free to send us feature requests or feedback anytime. Have questions? Read this article about our update process, or reach out to our friendly experts. You can also learn more about RemoteMix on our website.

Two new updates today:

We've fixed a bug in the overlays feature that was causing weird behavior when resizing in Broadcast Details & Producer.

Also: our Sharing tool now supports vertical video editing.

Check it out here, or learn more through our support article + video walkthrough!

Our Stream Diagnostics and Viewer Analytics services will be undergoing a database upgrade Tuesday morning between 5-6 AM EST. Please be aware that there may be brief interruptions during this maintenance window. Thank you for your patience!

Update: These upgrades are now complete.

Today we pushed an update with some bug fixes and enhancements for a smoother platform experience. Here's what we updated:

• Resolved bug with services not being white-listed correctly under embed restrictions.
• Implemented required updates for YouTube audit.
• Fixed a typo in Sites template form validation messaging.

You asked, we delivered! Our new Dashboard update lets you monitor audio levels for your live broadcasts.

Explore the updated audio features by viewing a live or past broadcast now. You can also learn more in our support article.

A video thumbnail is crucial for grabbing viewers' attention. That’s why we’re excited to announce an update to our thumbnail feature! You can now:

• Select a Pre and Post Broadcast Thumbnail
• Choose to automatically select a frame from your broadcast to use as your Post-Broadcast Thumbnail.

Learn more in our updated support article.

Great news for editors! BoxCast's trimming tool has been improved. The latest update includes:

• New Keyboard shortcuts
• Ability to match trim times to the playhead
• Player controls + timeline view added to the player

To see more details, check out our support article.

The BoxCast Low-Latency Preview feature allows you to troubleshoot streaming issues in near real-time from anywhere, without the usual 30+ second delay. Recently, we ran some new updates that allow you to:

• Watch directly in your browser
• Monitor HEVC streams (this includes streams from Spark + Pro)
• Preview up to 10 minutes before your broadcast begins
• + More!

Check out our support article for more details!

We're thrilled to announce the arrival of Spark SDI, the SDI version of our popular HEVC encoder.

Level up your productions with the rock-solid reliability of SDI connections. BNC locking connectors ensure a secure grip, while longer cable runs become a breeze.

Ready to unlock the power of Spark SDI?

• Chat with your Customer Success Manager for expert advice.
• Head to our self-checkout to snag yours today!