BoxCast News Center

This week we squashed a few bugs to keep things running smoothly for you!

Streaming

Bug fixes:

• Fixed an error signing in with Google when using the 1Password extension
• Fixed a Firefox-specific CSRF token error on the login page
• Fixed a pagination bug where controls temporarily disappear after deleting a broadcast from a channel
• Fixed an issue where adding or removing broadcasts on pages other than the first didn't update the view until refresh

Mixing Station Anywhere

Bug fixes:

• Fixed an issue where the Mixing Station Agent Menu Bar Icon could become invisible

OTT

Bug fixes:

• Updated upcoming live events to display "Come back later and watch live" instead of the "How To Watch" button

Mixing Station Anywhere

Bug fixes:

• Cancelled MSA subscription case can’t self serve on return
• Adjust channel strip meters when RF block present
• Manual input for knobs doesn’t accept 0

Improvements:

• Allow X-Touch extenders to move controlled zones
• Add remote diagnostics logging
• Explicitly reconnect websocket on message handling error rather than closing it
• Updated Mixing Station compatibility to version 3.0.0
• Removed active mix button from tray menu, now it opens MSWeb so user can select the mix they’re looking for
• Implemented mixing station direct download buttons in MSA
• Channel Processing support for legacy Qu series mixers

Streaming

Bug fixes:

• Scroll jump bug when deleting a channel
• Numbers inverted on analytics graph
• Sharing render issue
• Thumbnail when duplicating broadcast picks new thumb instead of duplicating thumb
• Update sportzcast wording
• Fixed stuck end of trial path for users interested in MSA + Streaming
• Minor UI fix for player icons
• Bulk thumbnail upload issue
• Clicking “go live” was throwing js error in console
• Waiting for stream button occasionally showing up during live streams

Improvements:

• Released 4K60 compatibility from any source, including Spark
• Re-enabled highlights feature for paid streaming plans
• Updated branding on log in pages

OTT

Bug fixes:

• Behavior for deleting a bundle
• OTT build screenshots having blank images
• Rows getting duplicated in Roku

We just made it easier to keep an eye on your gear. Mixing Station Anywhere now supports RF monitoring, so you can track battery life, signal strength, and more for your Shure and Sennheiser mics without breaking a sweat.

This is live now for all paid accounts—go ahead and check it out!

Head over to our support article to get started. Have a great day, and happy mixing!

We’ve been hard at work this month bringing new power to your streaming workflow. Here are the latest improvements across our platform:

Streaming

• We’ve added an option to show your most recent (past) broadcast on your embed in between live broadcasts.
• Fixed an issue where cancelled media uploads would still appear in your library.

OTT Apps

• We officially launched OTT Analytics. You can now track performance and engagement across all your dedicated apps.
• Note on tvOS & Roku Data: Viewership data for tvOS and Roku apps was not being collected prior to March 17, 2026. Data for these platforms will begin appearing in your dashboard moving forward from this date.

Spark

• Spark can now act as a client for Mixing Station Anywhere.
• We’ve adjusted the white LED brightness on Spark encoders to improve thermal management and reduce power consumption.
• This update includes several UI and UX bug fixes to make the Spark interface smoother and more intuitive.

Mixing Station Anywhere

• A new shortcut has been added to the profile menu that links directly to the section of the platform where you can manage your users.
• Fixed an issue where video previews were blocked when "autoplay" was disabled in your browser.
• Improved the linking process for Mixing Station accounts to ensure a smoother setup for inactive or newly reopened accounts.
• You can now initiate updates for your Mixing Station Agent directly from the MSA dashboard.
• Monitor your audio more precisely with the newly implemented stereo level meters.
• We’ve fixed a bug with the X-Touch clip light and updated the support links within the dashboard for better troubleshooting.
• In the event of a major mixer update, the system can now ensure your agent stays compatible by prompting required updates.

We've made lots of updates in 2026 that'd we'd like to share with you!

Streaming

• Precision Trimming: Now featuring audio waveforms so you can see exactly where to start and end your clips.
• Streamlined Spark Controls: We’ve moved Spark controls directly to the broadcast details page for quicker access.
• API Access for Everyone: You can now add API access to any plan, giving you more flexibility to integrate your workflow.
• Better Previews: Enjoy a smoother, more intuitive experience when checking your video and audio before going live.
• Spark Encoder Enhancements: We’ve updated the Spark encoder for improved performance and reliability.

Mixing Station Anywhere

• New Hardware Support: We’ve added support for the TouchMix compressor.
• Fresh Look: RemoteMix is now Mixing Station Web—same great tool, new name!
• Channel Processing for Yamaha: We’ve removed Yamaha channel processing temporarily to comply with Yamaha's policies.

OTT Apps

• Performance Boosts: We’ve cleared out several bugs to ensure a smoother experience.
• Update Reminders: Look for a new banner notification to let you know when it’s time to update your apps.
• Featured Live Content: Live broadcasts are now front-and-center in the featured carousel.
• Easier Onboarding: A redesigned welcome page makes it simpler than ever for new users to get started.
• New Browsing Layout: Explore content more easily with new category-based rows.
• Simplified Organization: We’ve renamed "Collections" to Packages.
• Clutter-Free Pages: We’ve removed category filters to provide a cleaner, more focused experience.

This week we launched our last update until January. Here's what it included:

New Improvements

• Simplified Broadcast Setup: We have updated the interface for RTMP and SRT broadcasts. To ensure the best streaming quality and reduce setup confusion, the system will now automatically select the optimal transcode profile for you.
• M4 Mac Compatibility: We have released an update for the RemoteMix Software Agent (RMSA) to ensure full compatibility with the new M4 Macs.

Bug Fixes

• OTT Custom Page Management: We resolved an issue where clicking the edit icon on page rows would occasionally trigger an error drawer.
• Audience Navigation: Fixed a bug in the OTT Admin panel that prevented audience pagination from functioning correctly.

We hope everyone has a lovely holiday break, and we'll see you next year!

This week our team squashed a few bugs in the OTT Dashboard:

• Fixed an issue where broadcasts changed from public to private, or deleted broadcasts, would sometimes persist in OTT apps.
• Resolved a bug where the integration would occasionally disconnect.
• Fixed an issue where tvOS video/event duration was not displaying correctly in the carousel (Please note: This fix requires an app update, and the bug will persist for customers until they update their app).
• Solved a problem where changing gate settings on a category was not saving correctly.

We also performed a cleanup and optimization of the event and video tables to make them more intuitive and easier to use.

That's it for this week- Happy Streaming!

This week we made a number of improvements to the OTT platform:

• Made OTT admin sites not searchable in google
• Fixed a bug that caused the customer page banner to not appear
• Fixed a bug that prevented bundles from being removed

And we also added an SRT option for the Larix Broadcaster app.

Happy Streaming!

RemoteMix now officially supports Behringer X-Touch (X-Touch, Compact, and Extender models). Bring tactile feedback to your remote mixing experience, allowing for more intuitive and faster adjustments than a mouse alone. Start using your X-Touch today to master your mix with precision!

This feature is available on the RemoteMix Paid plan. Learn more in our support article here.

This week our OTT Apps team was hard at work releasing new improvements:

New Features

• The platform will now automatically create OTT Categories for all BoxCast Streaming Channels
• Livestreams scheduled for far in the future will no longer clutter up rows other than Live and Upcoming

Bugs

• Fixed a bug where Android video player could not be exited by hitting the X button
• Fixed a bug where hitting the back button on mobile would close the app
• Fixed a bug where pages with many rows would have the banner image appearing at the bottom of the page
• Fixed a bug where the Watch button was sometimes leading viewers to the wrong video
• Improved tvOS and Roku viewer sign-in for registration-gated content to bring users back to the content they were trying to watch (getting this fix will require rebuilding your smart TV app)

Have a great week!