Latest News from the BoxCast team
New product

New Roku app now available

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Shared by BoxCast Team • April 02, 2025

We're excited to announce the beta launch of our Roku app, allowing you to create and publish your own custom Roku app as part of our OTT app suite.

Please note, this initial release doesn't support viewer account logins, so monetized or gated content won't be accessible on Roku. If your channels rely heavily on these features, we recommend waiting for version one.

Improvement
Maintenance update

Bug Fixes + Improvements 3/25/25

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Shared by BoxCast Team • March 25, 2025

Today we released an update that:

  • Added support for multi-language captions
  • Fixed a bug where changing the playback speed or quality on a mobile device would select the wrong option
Maintenance update

Bug Fixes 1/07/25

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Shared by BoxCast Team • January 07, 2025

Starting 2025 strong, our devs released an impressive number of bug fixes today, including:

  • Manual Scoreboard does not populate score if you navigate to a different Dashboard tab before score takes effect
  • Upcoming Simulated Live broadcasts showing "Recording has expired" in thumbnail image
  • End Broadcast button appearing before broadcast is actually live
  • Pre-Roll videos auto-play, even when the embedded player is set to not auto-play
  • Inability to edit past broadcast with a deleted source
  • Individual embeds do not honor custom thumbnail image if a thumbnail already exists on video
  • Single broadcast with long name or source name causing embed issues​
  • Broadcast selection modal tooltip restricted to single column of text

Maintenance update

Maintenance Update 11/19/24

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Shared by BoxCast Team • November 20, 2024

This week we released an update that fixed a bug where adding multiple destinations to a broadcast would sometimes remove the Facebook destination.

Spark Firmware 1.7 Update

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Shared by BoxCast Team • November 06, 2024

The latest Spark firmware update released today includes:

  • A change in the way audio levels are shown. Previous versions of Spark firmware reported audio levels on the meter using RMS levels. This version changes to use peak levels, so the meters should be more accurate to when the input is clipping.
  • Additional on-screen audio controls and a cleaner user interface. You can now control the levels of the analog and embedded HDMI audio signals relative to each other, as well as muting either of those signals, directly on the Spark UI.
  • Visual indicators for RemoteMix usage. A RemoteMix icon displays in the upper right corner of the screen when someone is using your Spark in RemoteMix, along with a badge displaying the number of connected users, and the light ring “breathes” gently to indicate the same.
  • Additional error and troubleshooting indicators. We’ve added some badge notifications to let you know if the microSD card you’ve inserted is full or improperly formatted.
  • Performance improvements.

We’re constantly working to improve your experience, so feel free to send us feature requests or feedback anytime. Have questions? Read this article about our update process, or reach out to our friendly experts. You can also learn more about RemoteMix on our website.

Product update

Sharing Update: Vertical Video

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Shared by BoxCast Team • November 05, 2024

Two new updates today:

We've fixed a bug in the overlays feature that was causing weird behavior when resizing in Broadcast Details & Producer.

Also: our Sharing tool now supports vertical video editing.

Check it out here, or learn more through our support article + video walkthrough!

Maintenance update

Maintenance Update 10/22/24

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Shared by BoxCast Team • October 21, 2024

Our Stream Diagnostics and Viewer Analytics services will be undergoing a database upgrade Tuesday morning between 5-6 AM EST. Please be aware that there may be brief interruptions during this maintenance window. Thank you for your patience!

Update: These upgrades are now complete.

Maintenance update

Bug Fixes + Enhancements

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Shared by BoxCast Team • October 15, 2024

Today we pushed an update with some bug fixes and enhancements for a smoother platform experience. Here's what we updated:

  • Resolved bug with services not being white-listed correctly under embed restrictions.
  • Implemented required updates for YouTube audit.
  • Fixed a typo in Sites template form validation messaging.
New feature

*New* Audio Meter Feature

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Shared by Mindy • August 20, 2024

You asked, we delivered! Our new Dashboard update lets you monitor audio levels for your live broadcasts.

Explore the updated audio features by viewing a live or past broadcast now. You can also learn more in our support article.

Feature update
Improvement

Thumbnail Feature Update

Mindy avatar
Shared by Mindy • August 07, 2024

A video thumbnail is crucial for grabbing viewers' attention. That’s why we’re excited to announce an update to our thumbnail feature! You can now:

  • Select a Pre and Post Broadcast Thumbnail
  • Choose to automatically select a frame from your broadcast to use as your Post-Broadcast Thumbnail.

Learn more in our updated support article.