Our Stream Diagnostics and Viewer Analytics services will be undergoing a database upgrade Tuesday morning between 5-6 AM EST. Please be aware that there may be brief interruptions during this maintenance window. Thank you for your patience!

Update: These upgrades are now complete.

Today we pushed an update with some bug fixes and enhancements for a smoother platform experience. Here's what we updated:

• Resolved bug with services not being white-listed correctly under embed restrictions.
• Implemented required updates for YouTube audit.
• Fixed a typo in Sites template form validation messaging.

You asked, we delivered! Our new Dashboard update lets you monitor audio levels for your live broadcasts.

Explore the updated audio features by viewing a live or past broadcast now. You can also learn more in our support article.

A video thumbnail is crucial for grabbing viewers' attention. That’s why we’re excited to announce an update to our thumbnail feature! You can now:

• Select a Pre and Post Broadcast Thumbnail
• Choose to automatically select a frame from your broadcast to use as your Post-Broadcast Thumbnail.

Learn more in our updated support article.

Great news for editors! BoxCast's trimming tool has been improved. The latest update includes:

• New Keyboard shortcuts
• Ability to match trim times to the playhead
• Player controls + timeline view added to the player

To see more details, check out our support article.

The BoxCast Low-Latency Preview feature allows you to troubleshoot streaming issues in near real-time from anywhere, without the usual 30+ second delay. Recently, we ran some new updates that allow you to:

• Watch directly in your browser
• Monitor HEVC streams (this includes streams from Spark + Pro)
• Preview up to 10 minutes before your broadcast begins
• + More!

Check out our support article for more details!

We're thrilled to announce the arrival of Spark SDI, the SDI version of our popular HEVC encoder.

Level up your productions with the rock-solid reliability of SDI connections. BNC locking connectors ensure a secure grip, while longer cable runs become a breeze.

Ready to unlock the power of Spark SDI?

• Chat with your Customer Success Manager for expert advice.
• Head to our self-checkout to snag yours today!

We're excited to let you know about an upcoming live event scheduled for January 18, 2024.

Join us for BoxCast Launch, where we'll provide insights into our vision, offer detailed views of our latest products, and share a sneak peek into our future plans.

Don't miss out on fantastic giveaways, including prizes from both us and our partners. We’ll even have an exclusive grand prize for new customers- so be sure to share with your friends who haven't yet discovered the BoxCast magic!

BoxCast Sites has a new countdown timer that integrates with the BoxCast Streaming Dashboard. You can set it up and forget about it, as it automatically pulls all information related to your next broadcast directly from the Streaming Dashboard. See how it works here!

This week, BoxCast's graphic Overlay feature received updates based on feedback we've received from you! Here are the highlights:

• You have more control over your image position and can even drag images partially or fully off-screen.
• For recurring broadcasts, you can apply changes to all the broadcasts in the series or just the broadcast you're currently editing.
• You can now use hotkeys, like selecting the Overlay in the preview window and hitting the delete button on your keyboard to delete the image.
• A new Active Overlays section allows you to change the order of the Overlay layers.

Check out our support article for the latest updates, and let us know how you feel about these updates in the chat!