Automated route creation and route optimization

• The platform will automatically distribute all deliveries to active vehicles with the click of a button.
• Further optimize those routes with another click of a button.

Customize vehicle & driver assignments

• Ensure the right driver is assigned to the correct vehicle for the day.
• Assign specific deliveries to a particular vehicle.

Customize your map view

• Select your Route Style to view your deliveries with a straight line view or see the exact route your driver will take.
• Use the Filter to choose which vehicle routes you would like to see.

Reports help you track delivery costs

• Enter variable costs like driver pay, gas price, vehicle maintenance cost, and more to fully understand the cost of each order.
• Additional reports help you understand delivery logistics like mileage by day, route times, route lengths, and deliveries by vehicle to help you better manage and forecast your route planning and costs.

Send overflow orders to Marketplace

• Down a vehicle or driver for the day but still have deliveries to make? Easily send overflow orders to Dispatch Marketplace and our team of professional independent contractor drivers will quickly deliver your orders. You and your customers will be provided with proof of delivery with a required photo and optional signature.

Ready to integrate Connect into your business operations? Complete the form and our Sales Team will get you started!

Free trial available!

Hi there,

We’re happy to share that we’ve made some updates to our notifications system. These changes ensure you stay updated at every step, making it easier for you to keep your customers informed.

Order Confirmed email

Receive an "Order Confirmed" email immediately after submitting your order, assuring you that we've received it.

Driver is approaching the Pickup/Drop-Off

Receive a notification when the driver is approaching the pickup or drop-off location, keeping you informed about your order's progress so you can plan accordingly.

Include more recipients on the "Out for Delivery" email

We’ve added a “Notify Me Before Arrival” feature so you and your customers can choose to opt-in and receive the "Out For Delivery" email, guaranteeing everyone stays informed.

Searching for Driver sent 30 minutes prior to scheduled pickup

In the rare event that we’re still searching for a driver 30 minutes before the scheduled pickup, we’ll promptly send a notification, providing sufficient time to make any necessary adjustments to the order.

Place an order today and we’ll make sure you stay informed throughout the delivery process.

We are excited to announce a convenient new service: Pallet & Packaging Disposal. When you select this service during order placement, our drivers will remove any unwanted pallets you may be storing or packaging material directly related to the delivered items. You no longer have to worry about disposing of these materials or dealing with the clutter!

Please note that while our drivers will happily remove packaging and pallets, they are unable to dispose of job site garbage unrelated to the delivered items.

Experience a clutter-free delivery. Thank you for choosing us as your trusted delivery partner!

We understand that your needs may go beyond doorstep delivery, that’s why we’re delighted to introduce our new Extra Handling services. Experience the benefits of the original Extra Handling: Inside Delivery service, while enjoying the expanded perks of these new services, saving you valuable time and effort.

Extra Handling: Room of Choice*

• Saves time & effort as items will be placed exactly where you need them.
• Safer than moving delivered items by yourself across long distances or on stairs.
• Reduces the risk of damage occurring since items won’t need to be moved post-delivery.

Add specific directions for the driver in the Drop-Off notes.

Extra Handling: Paperwork

• Tracks paperwork related to items being delivered.
• Save time by obtaining signatures on paperwork at the drop-off location. You can request proof of signature with a photo.
• Save time by obtaining signatures on paperwork at each stop on a multi-stop order. You can request proof of signature with a photo or have it returned by the driver by listing your office as the final stop.

Add specific directions for the driver in the Pickup or Drop-Off notes.

Experience the convenience and time-saving advantages of the expanded Extra Handling services. Learn more by visiting our Dispatch Knowledge Center.

*Use of an elevator or 1 stairwell is allowed with coordination ahead of time and may incur additional fees. Pets or obstructions must be removed before delivery for a timely and safe drop-off. The customer must provide the designated room in the order’s drop-off notes. For Multi-Stop orders, instructions for each drop should be clearly indicated.