Latest News from the Dispatch Team

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New
New product

AI Agents Can Now Book With Dispatch

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Shared by Ali •

Hi there,

DispatchOne now connects directly to Claude, ChatGPT, and other AI agents, no new login, no extra tab. Available now in beta, open to any Dispatch customer, not just existing API or ERP integrations.

  • Get an instant quote
  • Place or track a delivery
  • Add multiple orders at once

New product
New feature

Smarter Deliveries, Powered by DispatchOne

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Shared by Ali •

The Intelligence Behind Effortless Delivery

Final-mile logistics shouldn’t be chaotic. Manual routing, missed SLAs, and disconnected systems create friction and cost.


​DispatchOne changes that, connecting every job, driver, and partner in one intelligent platform built for speed, accuracy, and control.

With AI-powered orchestration and a national network of professional drivers, DispatchOne combines automation and accountability, allowing your team to focus on customers rather than coordination.


Why Enterprises Choose DispatchOne

  • Smart Order Matching: Intelligent systems assign each order to the best-fit driver and vehicle for efficiency and precision.
  • Dynamic Routing & Live Tracking: Route plans account for traffic, demand, and delivery windows, with real-time updates that keep every delivery on track.
  • Unified Visibility: See every fleet, carrier, and partner in one connected view.
  • Automation That Adapts: DispatchOne fits your operations, not the other way around.

Technology + Network = Total Control

Unlike software-only tools or driver marketplaces, DispatchOne combines both:

  • Enterprise-grade software that automates and optimizes.
  • A vetted, professional driver network that ensures reliability.

Scale like a marketplace, operate with the precision of your own fleet.


Own Your Final Mile with DispatchOne

Stop managing deliveries and start mastering them. See how DispatchOne helps you simplify operations, scale faster, and deliver with confidence.

New feature

Turn Files Into Deliveries—Fast.

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Shared by Ali •

With Dispatch, you can upload a document, such as a Bill of Lading or image, right from the order, and our system will use the information to start creating your order in seconds.


What this means for you:

✅ Skip manual data entry

✅ Fast, accurate orders

✅ Just review and submit


It’s a faster, easier way to get your orders in—without the copy-paste or extensive typing.

Read the help article.

Watch Video

New feature

Choose the Delivery Alerts That Matter to You

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Shared by Ali •

Hi there,

We’ve made it easier for you to stay informed—without the noise. With flexible notification settings, you can choose the method that works best for you.


How It Works: Watch Video

1. Pick the updates you want:

  • Driver updates
  • Arriving at Pickup
  • Delivery completions
  • And more!

2. Choose how you get them:

  • Email: Great for keeping a record
  • Live Notification Feed: Real-time updates right on your dashboard

3. See web status at a glance:

  • 🔵 Blue = on track
  • 🟠 Orange = needs attention (delay, cancellation, or added fees)

Why It Matters

No more “too many pings” or “I didn’t know this was delayed.” You’ll see only the alerts you care about, delivered the way that works best for you.


How to Get Started

  1. Go to Settings → Notification Settings
  2. Select the updates you want
  3. Save your changes

New feature

Import Orders Support Multi-Stop Service

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Shared by Ali •

Hi there,

Are you tired of scheduling Multi-Stop deliveries one by one? Now you can use the Import Orders feature to upload all your Multi-Stop deliveries at once, saving you time.

Why Use It?

  • Save Time: Enter all your multi-stop deliveries at once.
  • Reduce Errors: Minimize manual entry mistakes.
  • Simplify Operations: Keep track of fewer deliveries.

How To Use It:

  • Download and complete the Import Orders CSV template.
  • Enter "multi_stop" in the Order Type column.
  • Upload your template and let Dispatch handle the rest.
New feature

Auto-Save Your Quotes & Orders

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Shared by Ali •

Hi there,

We know how frustrating it can be to re-enter details or rework a quote just because you had to step away. Never lose your progress again. Dispatch Marketplace automatically saves partially completed orders and estimator quotes to help you pick up right where you left off, without missing a beat.

Head to your dashboard and click Saved Orders to quickly revisit and continue any draft orders or quotes you’ve started.

New feature

Faster Ordering with Pre-filled Information

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Shared by Ali •

Speed up your ordering process with a new tool that saves frequently entered details as defaults. These fields will automatically populate when you open the order form, helping you skip repetitive data entry and get right to placing orders.

Save these details to auto-fill each time you open the order form:

  • Pickup Information (Location, Contact Info, Notes)
  • Drop-Off Notes
  • Notification Recipients
New
Promotional

Start Your Free Trial of Dispatch Connect

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Shared by Ali •

Does your company operate an in-house fleet of vehicles? If so, it's time to simplify your route planning with powerful fleet optimization software from Dispatch Connect. Try it free for 30 days!

Connect's powerful features help you:

  • Quickly plan and optimize delivery routes for your fleet
  • Equip drivers with a mobile app for real-time GPS tracking
  • Keep your customers informed with automated SMS and email updates

Click here to learn more.

Everything Fits In A Box Truck

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Shared by Ali •

Box trucks offer the power to consolidate deliveries, allowing you to haul multiple items in one trip, keeping your projects on track and your crew prepared. See what else a box truck can do for your business:

  • Fewer Trips, More Efficiency: Consolidate deliveries to save time & money by transporting multiple items in a single trip.
  • Stay On Schedule: Fewer deliveries keep your projects on track.
  • Always Prepared: Arrive on-site with everything your crew needs.
  • All-Weather Protection: Keep your cargo safe from rain, snow, or sun with the use of a weather-tight cargo area.
  • Secure Deliveries: Your cargo travels safely in a completely enclosed environment, protected from theft and tampering.
  • Effortless Loading & Unloading: Large cargo doors and built-in liftgates make loading and unloading a breeze.

Don't have an account? Sign up here

Feature

How APIs Can Transform Your Business

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Shared by Ali •

Imagine delivering more packages, expanding your reach, and simplifying operations. APIs make it possible. It’s a powerful solution for businesses looking to scale and thrive.

An API will:

  • Provide high operational efficiency
  • Support scalability in your business
  • Offer standardized service across all locations
  • Centralize billing and invoicing

How Dispatch Integrates With Your Business

Option 1 Direct API Integration: Integrate seamlessly with your existing systems, delivered to your engineering teams

Option 2 Pre-built Connectors: Connect instantly with leading ERPs like Oracle, SAP, EPICOR, Salesforce, and many more

Option 3 Low-Code/No-Code Customization: Build fully customized integrations without extensive coding

Once integrated, you can use the API to:

  • Create an estimate
  • Create an order
  • Automatically send updates to your system
  • Maintain standards of data integrity

Don't settle for a blind spot. Dispatch brings clarity and control to your delivery game. Ready to get started?