You can now link guides inside your guide, making it easy to create modular, focused walkthroughs.

Linked guides will appear as a preview card showing the title, app icon, number of steps and creation date. This lets readers move seamlessly between related guides, whether in the web app or plugin, without having to use external hyperlinks.

Learn more about embedding on the documentation page.

Try it out and let us know what you think!

Hi there,

Today, many companies operate across borders, with teams and users who speak a variety of languages beyond English. Delivering clear, localized communication is essential for providing a great user experience.

Key features:

• Multi-language Management: Create and manage multiple versions of the same article for each supported language, ensuring your content is relevant and accessible to all users.
• Linked Language Versions: Each guide has a default language and can be linked to translated versions, helping you preserve a unified content structure across all languages.
• Auto translate: we added the option, when creating a new language version of a guide, to translate it automatically to the language of choice. Need to tweak some things? We got you covered! You can adjust all translations manually.

Interested in giving it a try? Reach out to us and we’ll get you onboarded.

You can now embed guides directly into tools like SharePoint, Confluence or any site that supports HTML iframes, making it easier to share guides with your team, right where they work.

Embeds can be configured on the guide detail page:

Choose Slideshow mode for focused walkthroughs or Scroll mode to show all steps at once. Just copy the embed code and paste it into your platform.

Learn more about embedding on the documentation page.

Try it out and let us know what you think!

📢 We are proud to announce that dScribe has officially achieved ISO/IEC 27001:2022 certification! 📢

At dScribe, security has always been a top priority — and now it’s recognized at the highest international standard. ISO 27001 certification means our approach to data protection, risk management, and information security is not only strong, but independently verified.

Why it matters:
As a documentation platform, we know our customers trust us with sensitive, business-critical information. This certification is part of our ongoing commitment to earning and maintaining that trust — by making sure their data is safe, available, and protected.

How we got here:
Over the past few months, our team worked closely with external auditors to assess and validate the security controls, processes, and systems we’ve put in place across the company. It's a big milestone, and just one step on our journey to continuous improvement.

🔍 Want to see more?
Visit trust.dscribe.cloud for full details on our security posture and certifications.

We’ve improved the editing experience for guides! You can now add new steps after you've created a guide — no need to start from scratch. This ensures that your guides stay up-to-date and relevant as processes evolve.
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With the new improvements, you can:
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1. Reorder steps
2. Insert additional steps, add tips and alerts and capture and insert new steps directly
3. Update step URLs
4. Replace images

To get started, navigate to the guide page and click on the plus button where you want to add new steps.
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Try it out and let us know your feedback!

Managing roles and permissions just got easier! We’ve introduced a streamlined way to control access and ensure seamless collaboration across your workspaces and organization.

There are two levels of permissions:

1. Organization Roles: Manage users, security, and overall organization settings.
2. Workspace Roles: Control content management and access within specific workspaces.
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📌 Note: All users who have already been added to your organization will automatically be assigned the Global Admin role.

• What is a Global Admin?
  A Global Admin has full access to organization settings, user management, and the ability to create workspaces. They hold complete rights across the system.

• How can I manage who gets this permission?
  If you want to adjust who holds Global Admin access, simply head to the Organization Settings page by clicking your profile icon.

Check more details here for full insights on roles and permissions.
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Let us know what you think about this update!

We’ve launched a new Guide Roadmap Portal, where you can track upcoming features, explore ideas we’re considering, and share your feedback.

• How can I access it?

You can find the portal in Intercom Messenger. On the home screen, look for a card with dScribe guide Roadmap Portal link.
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• How can I provide feedback?

At the end of every card, there’s a question prompting feedback. Clicking on an option will open a box where you can submit your thoughts. Check out this guide for more details.
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Call for Feedback: Multilingual Documentation 🗣️
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We’re currently exploring Multilingual Documentation and need more concrete use cases before moving into development. We want to ensure we’re solving real needs without adding unnecessary complexity. More details can be found here.

You can now connect with us through our Search Chatbot! 🎉

With just one click on the purple button at the bottom right of the page, you can:

• Get Instant Answers – Quickly find the information you need from our documentation without searching manually.

• Provide Feedback & Report Bugs – Found an issue or have a suggestion? Let us know, and we’ll reach out as soon as possible to assist you.

• Newsfeed– Keep up with the latest dScribe product updates, enhancements, and new features effortlessly.

We were thrilled to see your positive feedback on the Insights page, and it inspired us to take things further! 🎉
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To empower every user, we’re introducing personal contribution insights. While company analytics remain exclusive to administrators, you can now dive into your own data and see how your work is driving impact.
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By clicking the My Contributions tab on the Insights page in the dScribe catalog, you’ll discover:

✨ How much have I contributed? Get a clear overview of your contributions in the web portal or browser plugin. Track your activity level and find out where you have been most engaged during the month.

📊 How often is my documentation used? Monitor the total views of the assets you’ve contributed to. Discover which documents are attracting the most attention from others and identify your most popular contributions.
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Check out your Personal Insights today and see what difference you can make. 🚀

Say hello to the new viewer experience in the dScribe catalog plugin: Immersive mode! 🚀
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With Immersive mode, we’ve improved the user interface for better readability and made accessing documentation more intuitive.
End users can seamlessly explore linked definitions and related content and navigate through assets.

Administrators now have more control and can ensure end users get the right information when needed. For users with editing rights, the editable panel is still available so they can document, explore relationships, and add hotspots. If a report has not yet been documented, end users can request this and inform editors of the need for specific documentation.
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Watch the demo video we've created to see our new feature in action.

Give it a try, and share your feedback with us! 🧭