New Rule: Segment Shoppers by Historical Spend

Not all customers are created equal. Some come once. Some come back again and again—and now you can finally treat them differently (in a good way).

Our latest rule in the Extensions Engine lets you personalize checkout based on a shopper’s total lifetime spend.

Think VIP perks, loyalty rewards, smarter A/B tests, and zero wasted discounts.

How it works:
Create rules like “Offer free gift only if customer has spent $500+”
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No tags. No dev work. Fully native.

Now you can:
✅ Personalize perks for high-value customers
✅ Boost ROI on checkout incentives
✅ Reward loyalty without over-discounting

Turn delivery choices into AOV machines.

Most checkout upsells show up after the shopper makes their shipping decision—missing a critical moment of intent. So we flipped the script.

With Inline Upsells in Shipping Methods, you can now place targeted offers inside the shipping method selection itself. That means shoppers see the value before they click.

Here’s how it works:

• A customer chooses Standard Shipping for free
• They see: “Upgrade to Express + Get a Free Gift”
• They say: “Okay, fine, take my money”
• You get a higher AOV—and a happier customer

Why it matters:

• Perfect timing: Offer shows before the decision is made
• Smarter incentives: Promote faster shipping, bundles, gifts, or exclusive perks
• Zero dev work: Configure offers directly in your PDQ admin

Inline upsells turn your “meh” shipping step into a high-converting monetization moment. And it works across any customer segment you define - VIPs, first-timers, high cart value, you name it.

Already live for all PDQ brands.

Go test it. Watch it work.

Turn extensions on only when the cart’s margin meets your targets (set by $ or %).

Smarter upsells, safer discounts: now live for every PDQ merchant.

For more see the Help Center article here

Now live! Unlock a new stream of income by presenting tailored offers on your order confirmation and/or tracking pages.

More than skin-deep, we made crucial features more accessible, improved functionality, and made space for some (exciting) upcoming upgrades.

The old Verify/Assign/Fulfill/Track workflow hasn't changed, it's just been nested into the new Order management tab.

We hope you love it as much as we do, and as always, we're here to help with the adjustment.

You can learn more about it right here.

We rolled out some powerful new customization options, enabling you to control when your checkout extensions appear.

This means:
✅ More relevant checkout experiences – Extensions only show when you want.
✅ Better conversion rates – Smarter targeting leads to higher sales!

We added display rules for these extensions:

1 Checkout Upsell

2 Delivery Date Picker

3 Digital Upsell

Rules & Variables Supported:

1 Countries

2 Zip Code

3 Customer Tags

4 States

5 Customer Order Count

6 SKU

7 Product Type

8 Product Tag

And our favorite? Device type.

Now you can hide or display checkout extensions based on whether they're on their desktop or mobile device.

Too busy on Mondays? Or for 3 days after a holiday season? Charge a bit extra for any shipping options on any specific days.