Check out what's new on RiseKit!

👤 Improvements for Job Seekers

📝 Survey Completion Now Confirmed Clearly – Fixed a bug that prevented candidates from seeing a completion screen after finishing surveys, even when all questions were answered.

Benefit: You’ll now know exactly when your survey is submitted—no more guessing or repeating steps.

🔗 Event Resource Links Now Work – Resolved 404 errors that occurred when accessing event-related links shared by staff.

Benefit: Get instant access to important event materials and information without broken links.

👥 Improvements for Non-Profit Staff

📋 Cleaner Survey Assignment Process – Fixed an issue where reassigning surveys to the same surveyor created duplicates on profiles.

Benefit: Maintain a clear, accurate survey history for both staff and participants, without unnecessary clutter.

📊 Impact Summary

✅ 3 critical bugs fixed that were blocking core user actions
📈 Better survey completion rates for candidates thanks to improved feedback and functionality
🧹 Smoother staff workflows with accurate, single-instance survey assignments
🔗 Improved access to event content with reliable resource links

Check out what's new on RiseKit!

🏢 Improvements for Employers & Recruiters

📅 View Application Dates at a Glance – We've added a "Date Applied" column in the Jobs view so recruiters can easily track when candidates submitted their applications.

Benefit: Prioritize follow-ups and manage candidate pipelines more effectively with better timing context.

💬 Easier Access to Team Chats – Recruiters can now join existing chat conversations using a new "Join Chat" button.

Benefit: Collaborate seamlessly across teams and avoid frustrating "Content missing" errors when accessing chats started by others.

👥 Enhancements for Non-Profit Staff

💵 New Income Tracking Field in Candidate Profiles – Added predefined income ranges to better support reporting and track economic outcomes.

Benefit: Collect the data you need for grant compliance and gain deeper insights into candidate progress.

❌ Onboarding Screen Exit Fixed – The “X” button now properly closes onboarding screens without reopening.

Benefit: Get started faster with a smoother onboarding experience.

🔗 Expanded Support for External Job Boards – Resolved an issue where staff couldn’t post resources using non-standard subdomain URLs (e.g., careers.company.com).

Benefit: Share more job opportunities by connecting seamlessly with diverse ATS platforms and corporate job boards.

🔧 Technical Improvements

🌐 Improved Subdomain Compatibility – Expanded support for a variety of subdomain formats across the platform.

Benefit: Ensure reliable integration with external systems using flexible, modern URL structures.

🔐 Better Chat Access Controls – Refined how chat room permissions are managed for a more secure and consistent experience.

Benefit: Keep sensitive conversations protected and reduce chat access errors.

🚪 Streamlined Onboarding Flow – Updated onboarding flow to exit properly when skipped.

Benefit: Save time and reduce user frustration when bypassing optional setup.

📈 Historical Tracking of Income Data – Now tracking income level updates over time with timestamps.

Benefit: Understand and report on long-term economic progress for candidates.

📊 Impact Summary

✔️ 5 critical issues resolved that were affecting day-to-day tasks
📈 New data fields added to support grant compliance and outcome tracking
⏱ Recruiter workflow improved with better visibility into candidate timelines
🔗 Broader integration support with third-party job and application systems

Here's what's new from RiseKit...

Enhancements for Job Seekers

🧭 Simplified Candidate Statuses – We’ve streamlined employer-facing statuses so terms like “App Received” and “Interested” now appear simply as “Applied.” Email alerts for interview invites are still active.

Benefit: Enjoy clearer, more consistent communication throughout your job application journey.

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🔍 UT Medical Center Jobs Now Visible to Staff – Fixed an issue where 2Unique staff couldn’t see UT Medical Center job postings.

Benefit: Gain access to all relevant job opportunities supported by your nonprofit staff.

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🐞 Candidate Card Loading Bug Fixed – Resolved an issue that caused pages to freeze when recruiters clicked into a candidate’s profile from a job listing.

Benefit: Expect smoother and faster navigation when employers view your profile.

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✏️ Editable Survey-Created Profiles – Candidates who were added via a survey can now edit their basic profile information.

Benefit: Keep your profile up to date with accurate personal and professional details.

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💬 Restored Recruiter-Candidate Chat History – Fixed an issue where past chats between candidates and recruiters were missing.

Benefit: Pick up conversations where you left off without losing important context.

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🔎 Recruiter Portal Search Fixed – Search errors in the recruiter platform have been resolved.

Benefit: Recruiters can now find you more easily and match you to jobs more efficiently.

Improvements for Non-Profit Staff

(New Staff Experience!)

📤 Send Resources to Groups – Staff can now share a resource with an entire group of candidates at once.

Benefit: Save time and ensure more candidates get the right resources quickly.

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🏷️ Tag Contacts as Employers with Industry Info – Contacts can now be labeled as employers and categorized by industry.

Benefit: Better organize employer relationships and streamline employer-related actions.

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📁 Archive Ended Partnerships – Staff can now archive contacts when a partnership ends.

Benefit: Keep your contact list clean and focused on active collaborations.

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🏢 Correct Organization Display on Resources – Fixed a bug so resources now show the correct organization tied to the contact, not just the posting org.

Benefit: Ensure resource ownership and attribution are accurate for better tracking.

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📅 Outdated Outcomes Hidden – Outcomes dated before 2024 are now hidden to reduce visual clutter.

Benefit: Focus only on the most relevant and recent impact data.

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🧹 Removed Legacy Code – Deleted old employer portal code from the staff repository.

Benefit: Enjoy a faster, more reliable experience with less system bloat.

Improvements for Employers

💬 Message Input Now Clears After Sending – Fixed a bug where the message box wouldn't reset after sending a group chat message.

Benefit: Communicate more efficiently without having to manually clear old messages.

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🛠️ Recruiter Jobs Page UI Polished – Resolved multiple display and interaction issues on the recruiter jobs page.

Benefit: Navigate and manage job postings with a smoother, more reliable interface.

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📄 Job Status Wording Updated – Removed the confusing "Expired" label from jobs that are still active or in draft.

Benefit: Get an accurate view of your job statuses and avoid confusion during hiring.

🌟 What's New at RiseKit

We’ve rolled out a bunch of updates to make your experience faster, smoother, and more intuitive for all users. Here's a breakdown of what’s new:

For Candidates (Job Seekers)

📝 Resume Upload Matches Your Language Preference
Resume and document upload fields now reflect the language you've chosen, making the process more personalized and easier to follow.

🗑️ Delete Resumes Anytime
Uploaded the wrong file? No worries—you can now delete resumes from your profile with just a click.

📄 PDF-Only for Resumes
To make sure everything opens correctly, resumes now need to be uploaded as PDFs. If you delete all your resumes, your job readiness and success plan status will update automatically.

📥 Email File Attachments Work Smoothly
Files sent to RiseKit’s inbox are now handled correctly, so nothing gets lost in the shuffle.

⚡ Faster Loading for Resources
Resources (like trainings, support services, and more) now load faster—even when you're using filters—so you can find what you need without the wait.

🔗 Clearer Job Description Links
We fixed a layout issue that caused job links to overlap with other buttons—no more accidental clicks!

📌 Bookmarking Jobs Works Again
You can now reliably bookmark job opportunities to save them for later browsing.

🔍 More Job Opportunities in Your Feed
We fixed a glitch that was hiding jobs from UKG, KeHE, and UPS—those are now showing up as they should.

🛠️ Background-Friendly Job Filter Fixed
Looking for jobs open to various backgrounds? The filter now works correctly, so you can see all the opportunities that fit your needs.

For Staff Users

📩 Get Notified When Surveys Are Done
Staff assigned to candidates will now get alerts when surveys are completed—so you can follow up at just the right time.

📊 Better Report Follow-Ups
We’ve improved activity reporting with clearer labels and an easier search experience, so you can quickly find what you need.

🧭 New & Improved Resource Experience
The resource section has been refreshed! Enjoy smoother navigation, better filters, a modern grid layout, and clearer descriptions to support your work.

For Employers

🚀 Simplified Signup Experience
We’ve rebuilt the employer sign-up process behind the scenes to make it smoother, faster, and ready for future improvements.

Here are some of the upcoming improvements to RiseKit!

Enhancements for Job Seekers

✅ Clearer Next Steps for Unassigned Candidates – Clicking "Not Assigned" in the New Signups section now provides clearer actions.

​Benefit: Easily understand what to do next when managing your profile.

👥 Unassigned Candidates Displayed Correctly – Candidates no longer disappear when their assigned staff member is removed; they now appear under "Recently Added."

​Benefit: Stay visible and connected to opportunities even if staffing changes occur.

📸 Profile Picture Upload Restored – Fixed an issue preventing profile pictures from saving correctly.

​Benefit: Ensure your profile looks complete and professional when navigating the job search.

📎 Mass Messaging Attachments Now Work – Files attached to mass messages now appear correctly in emails, text messages, and the messaging area.

​Benefit: Never miss an important document or update from staff.

Improvements for Non-Profit Staff

🛠 Closed Jobs No Longer Appear in Staff Resources – Fixed a bug where jobs marked as "Closed" were still visible in staff resource views.

​Benefit: Get accurate job listings without outdated or unavailable opportunities.

Enhancements for Employers

📌 Jobs Now Display in the Correct Order – Job listings are now sorted consistently for a more intuitive browsing experience.

​Benefit: Quickly find and manage job postings without confusion.

📊 Accurate Candidate Application Counts – Fixed discrepancies between the displayed number of candidates and actual applications.

​Benefit: Trust that the candidate numbers you see match reality.

🔗 Job Links Navigate Properly – Clicking a job posting on the Employer home page now correctly redirects to the job details.

​Benefit: Save time and access job postings without frustrating navigation issues.

🔒 Recruiters See Only Their Organization's Participants – Resolved an issue where recruiters could view candidates from other organizations.

​Benefit: Maintain privacy and ensure recruiters access only relevant candidate pools.

💬 Employer Chat Now Includes Case Workers – When employers start a chat with candidates, the assigned case worker is automatically included.

​Benefit: Improve collaboration and support by keeping case workers in the loop.

Enhancements for Job Seekers

✅ Fixed Application Submission Issue – Some applications with errors were mistakenly marked as “completed,” which prevented candidates from making corrections and resubmitting. That’s now fixed—so you can submit with confidence!

Improvements for Non-Profit Staff

🔒 Admin Security Update – We fixed an issue where certain parts of the admin area were unintentionally viewable in read-only mode. Everything is now secure as it should be!

🖥️ Easier Resource Search – We’ve given the staff resource search a design refresh, making it more user-friendly and easier to navigate.

🔧 Resource Display Fix – A bug was preventing resources from showing up properly for some organizations (especially our partners in Memphis). That’s been resolved!

🎉 New Onboarding Experience for Non-Profits – First-time NPO staff users will now go through a dedicated onboarding sequence to create a personalized experience inside RiseKit.

Thanks for your patience as we continue to improve your experience! 🚀

Enhancements for Job Seekers

🔍 Smarter Job Recommendations – We’ve improved how we match you with jobs by refining our job evaluation system.
Benefit: Get job recommendations that better fit your skills and preferences.

📩 Seamless UKG Job Applications – Fixed an issue that was preventing some applications from being submitted to UKG jobs.
Benefit: Apply to jobs smoothly without errors or delays.

Improvements for Non-Profit Staff

🚀 More Efficient Resource Management – We’ve updated how organizations and teams access shared resources for a faster, more reliable experience.
Benefit: Easily find and manage the resources you need without outdated limitations.

🔄 Better Resource Sorting – Fixed issues with sorting functions, ensuring that staff resources update and display correctly.
Benefit: Quickly find the right materials without frustration.

📊 More Accurate In-App Reporting – Resolved an issue where some activities were missing or displayed errors.
Benefit: Get complete and reliable insights into staff activity and engagement.

Enhancements for Employers

🔑 Passwordless Login for Employers – You can now log in seamlessly without a password, reducing login conflicts.
Benefit: Enjoy a faster and more secure way to access your employer account.

💬 Improved Chat Features – Employers can now manage chat rooms, delete conversations, export messages, and view candidate resumes directly from chat.
Benefit: Communicate with candidates more efficiently and keep conversations organized.

📌 Revamped Job Management – We’ve redesigned the opportunities page, making it easier to navigate and interact with candidates.
Benefit: Save time and streamline your hiring process.

📝 Easier Job Posting – The job creation process has been redesigned for a smoother experience.
Benefit: Post jobs faster with a more intuitive interface.

👀 More Ways to Engage Talent – Enhanced the Talent Page with new interactive features to help employers connect with candidates more effectively.
Benefit: Find the right talent faster with better tools for engagement.

📊 Redesigned Employer Dashboard – We’ve upgraded the employer homepage to provide more value and made it the default landing page.
Benefit: Get quick insights and take action as soon as you log in.

Hi there,

Take a look at what we've been working on!

**Released on**: February 28th, 2025

Candidate Experience

SMS Opt-Out Handling – Implemented logic to prevent SMS from being sent to users who have opted out. If an SMS fails due to Twilio's 21610 error, the system will automatically mark the user as unsubscribed and prevent future SMS attempts.

NPO Experience

Limit Survey Responses to Assigned Candidates – Staff can now only view and respond to surveys for candidates associated with their organization, improving data accuracy.

Bug fix: ZIP Codes Not Showing Consistently – Fixed an issue where candidate ZIP codes were not appearing across different areas of the app, potentially affecting employer outreach and resource recommendations.

Mobile Version Updates – Cleaned up the mobile version of the staff experience, including hiding the homepage and improving the settings tab responsiveness.

Dashboard/Home: Duplicate Candidate Detection – Improved the candidate invitation process by detecting existing candidates in the system and offering options to chat or view their profile instead of creating duplicates.

Employer Experience

Mobile: Homepage Improvements – Updated the mobile homepage for better usability and consistency.

UKG import inconsistencies addressed, 11k jobs added