ThinkReservations News Center

We're thrilled to announce that Vrbo is now fully integrated with ThinkReservations, providing you with a seamless two-way connection to this popular vacation rental platform. This integration allows you to easily manage your Vrbo listings directly within our channel manager, streamlining your operations and maximizing your reach to high-value travelers.

Key Benefits of the Vrbo Integration:

• Centralized listing management: Create and manage your Vrbo listings entirely within ThinkReservations, saving you time and effort.
• Automatic synchronization: Rates, availability, and booking details are automatically synced between ThinkReservations and Vrbo, ensuring accuracy and efficiency.
• Access to high-value travelers: Vrbo attracts a significant portion of family and group travelers, making it an ideal platform to showcase your vacation rentals.

Getting Started with Vrbo in ThinkReservations:
To begin listing your properties on Vrbo through ThinkReservations, simply follow the steps listed in this getting started article:

1. Create or recreate listings in ThinkReservations here.
2. Then onboard with Vrbo using this form.
3. Vrbo will connect with you to get your listings connected and live.

Vrbo will assign an onboarding specialist that will help you through the process, ensuring that your listings are set up correctly and optimized for success.

Maximize Your Reach with Vrbo:
By integrating Vrbo with ThinkReservations, you can expand your visibility and tap into a vast network of potential guests. Vrbo's strong brand recognition and targeted marketing efforts make it an excellent addition to your channel mix.

We're excited to offer this new integration and look forward to helping you grow your vacation rental business. If you have any questions or need assistance, please don't hesitate to reach out to our support team!

We are now sending additional data to TakeUp, an AI rate optimization tool, to improve the way they make rate adjustment decisions. This includes the check-in and check-out dates being searched on the booking engine, the rate that was displayed to the prospective guest, and whether or not that guest booked. TakeUp previously made rate changes without this data, but this data will let them take their algorithm to the next level. They will be able to tell that someone searched, looked at a price, but did not book, which is immensely valuable information to inform future rate adjustments. Data being shared does NOT include sensitive Personal Identifiable Information (PII).

Learn more about our integration with TakeUp in our Marketplace!

Know someone who can benefit from using ThinkReservations for their property? Share the love with a fellow hotelier by inviting them to try ThinkReservations, and earn up to $250 when they become a ThinkReservations customer!

​Referring a hotelier is easy:

1. Click on the link below and complete the form to refer a property owner.
2. We will contact your referral. If your referral is qualified and joins a product demo, you will receive a $50 gift card.
3. If your referral becomes a new ThinkReservations customer, you will earn a $200 gift card after they complete onboarding.

We want to make it easy for you to refer fellow property owners to Thinkreservations. Click the link below to start a referral.

Please note: We will send you an email with instructions to redeem your gift card within 2 weeks after the qualifying event. You can select a physical or virtual gift card, with hundreds of retail options from which to choose. To see the full catalog, click here. Limited to 5 referrals per year.

ThinkReservations now integrations with Lynx. Send your guests their door code right inside the emails and texts you already send to your guests from ThinkReservations!

Time-Sensitive Keyless Access

Automated time-sensitive access for guests, staff and concierge services delivery for multiple access points. Control the doors remotely. Lynx is the only platform that offers offline mode. No issues even when power, Wi-Fi or internet is out.

Use your Existing Hardware

Don’t fret about installing all new hardware - Lynx supports all major smart lock brands, including over 400 different device types! Orchestrate your devices to work with each other based on your smart rules and triggers.

We have a new integration to an automatic rate adjustment tool called TakeUp. TakeUp is a software that leverages the power of AI and machine learning to maximize revenue! The platform enables automated revenue optimization with a human expert in the loop, combining the best of operator experience and machine learning to guide you to the most revenue-optimizing rates.

Interested in implementing TakeUp? Find them in our Marketplace or visit their website directly. We believe this integration will be will be a great opportunity to help your business grow and we hope you're as enthusiastic as we are!

Originally announced Oct 19, 2023.

Creating custom guest/customer attributes like guest’s birthday, allergies, or room preferences will help you streamline your interactions and impress your guests. And it’s now easier to find this important customer information, as these fields appear on the left-hand panel of all of that customer’s reservations!

Although you can’t yet edit these fields from within a reservation - we hope to make this improvement in the future. In the meantime, click on the customer’s name in a reservation and then click “Edit” to input or change information in these custom fields.

Originally announced Oct, 3rd, 2023.

Blocking problem numbers in ThinkMessenger

We now allow users to block phone numbers in ThinkMessenger. This helps to prevent spam messages from distracting you and your staff from important guest communication.

Originally announced Sept 14th, 2023.

Rate types are now included in Reservation Reports

Users can now see the rate type associated with each line in reservation reports, benefiting from more detailed information at their fingertips. Navigate to Reports, and select any Reservation report to view the new column.

Originally announced Sept 14th, 2023.

Report filtering is now available on certain reports

You can now filter certain reports to maximize efficiency! Your filters will be respected when exporting these reports as well. This update will save you time where you may have been exporting to Excel and manually filtering in the past.

Originally announced Sept 14th, 2023.

Users can now be granted access to the Payment Gateway settings page where you can view the connection to your processor. Users currently designated as “Account Owners” have already been granted permission to access this page.