New Feature Releases from the VinesOS Team
POS

Edit Multiple Addresses on POS

Kristen avatar
Shared by Kristen • September 23, 2024

You can now edit multiple shipping addresses directly in a customer profile on the POS. Simply click into a customer profile and update new addresses or set new default addresses.

Club
E-Commerce

Import CSV files with Tracking Numbers on Orders

Kristen avatar
Shared by Kristen • September 16, 2024

Our latest update introduces the ability to upload CSV files with tracking numbers on orders. Once the file is uploaded, the system will automatically recognize these orders as having the status 'shipped' unless otherwise specified before the import.

Club

Give New Members their First Club Order With Sign-Up

Kristen avatar
Shared by Kristen • August 28, 2024

We're excited to introduce a new club feature that enhances the member experience from the start! When signing up on-site, new members can elect to skip the next club shipment and take their wine home immediately. This seamless option lets customers enjoy their membership benefits right away.

Update

Select 'All' Option on the Monthly Reconciliation Reports

Kristen avatar
Shared by Kristen • August 28, 2024

With the newest update to Reconciliation Reports, you can now select the 'All' button to conveniently check every date in the range you have specified. You can also now export all orders for easy reconciliation without viewing all first.

POS

Add a Significant Other Name to a Member Profile

Kristen avatar
Shared by Kristen • August 28, 2024

You can now include a significant other’s name on the member profile. This additional name will appear beneath the primary account holder's name, allowing you to search by either name to access the account. This feature offers your members the flexibility for their spouses to pick up orders or enjoy benefits. Contact support@vinesos.com to enable this feature.

Club

Manage Original Club Orders That Have Processed

Kristen avatar
Shared by Kristen • August 19, 2024

A new setting in your Orders window lets you manage batches of processed club orders that haven't been customized. Unlike the 'Customized Club Orders' view, these 'Original Club Orders' won't have an asterisk next to each order,

Club

View All Orders on Member Profile in Dashboard

Kristen avatar
Shared by Kristen • August 12, 2024

When logged into your Dashboard and viewing a member's profile page, you can now request access to view their complete order history through a link located in the lifetime value section. Quickly gain insights with a 360-degree view of each member to personalize their experience. Contact support@vinesos.com to enable this feature.

Update

Bounced Emails Report

Kristen avatar
Shared by Kristen • July 25, 2024

A new section under Notifications/Terms now allows you to view all bounced emails. Stay informed about who isn't receiving your emails, such as welcome messages and club processing notifications, so you can address the issue. Filter by date range and access data like email address, subject line, and further details to correct the problem.

Club

QR Codes to Access Member Profiles

Kristen avatar
Shared by Kristen • July 22, 2024

We have just introduced a new type of QR code designed to access member profiles. This QR code utilizes intelligent redirection. When scanned by a staff member or root user that is logged in, it redirects to the member’s page in the internal system. When scanned by a member, it redirects to the member login page.

POS

Manage Member Experience: Maximum Benefit Settings

Kristen avatar
Shared by Kristen • July 16, 2024

Allow members to choose their benefit type, whether a free glass of wine or a free flight, while capping the maximum quantity. This approach maintains flexibility for members and protects your bottom line. This new feature is elective and will need to be installed by our team . Contact support today if you'd like Maximum Benefits on your site.