We’ve enhanced tip reporting to provide a separate Service Charge breakdown whenever an automated gratuity is applied to an event ticket. Customers purchasing online will also see this amount clearly displayed as a Service Charge at checkout.
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For event sales, automated service charges will now be reported separately from tips across key reports, including the Tips Export and Reconciliation Report.

We’re excited to introduce a powerful new feature on VinesOS: Futures 🍷

Now you can sell wines before they’re officially released, giving you a smarter way to generate revenue earlier, build excitement, and secure allocations for your best customers.

Here’s how it works:

• Set a release date on any product
• Make it available for purchase now, while controlling when it’s ready for pickup
• Seamlessly manage everything from POS or eComm sales to order fulfillment when the wine is available.

Futures Made Easy!

A new cancellation email template has been added! You can now ensure members are always notified when their membership is canceled through the dashboard.

This notification is fully optional and will only be sent when enabled in your General Settings. Just search, "Notify Member on Membership Cancellation" for complete control over member communications.

A new payment option, "House," is now available by request. This feature allows staff to comp an order by marking it "on the house," while still completing the transaction as a tendered sale. Each House transaction is clearly labeled, making it easy for owners and managers to identify and review comped orders.

Contact support to have the House payment option added to your site.

We've refreshed the tip section on both POS and eCommerce checkout to make gratuities more transparent for guests. The tip dollar amount now appears directly under the selected percentage, giving customers a clear view of exactly what they're adding before completing their purchase. A small update that creates a smoother, more confident checkout experience.

We've improved the checkout experience by disabling the 'Print' options when no printers are configured on a site. If printing isn't set up, the button will now appear greyed out - helping prevent confusion and keeping checkout clean and intuitive for staff.

We've added a "My Orders" button to the Held Orders page to make it easier to find the orders you're responsible for. While the Held Orders page continues to display all orders currently on hold, selecting "My Orders" will quickly filter the view to show only the held orders associated with the signed-in user.

You can now mark specific dates or times within a multi-date event as Sold Out. This keeps the option visible on your events page while clearly showing guests that the selected date or time is no longer available.

To use this feature, navigate to the bottom of the event page and select the dates or times you would like to mark as sold out. Once saved, your events page will automatically display a "Sold Out" label next to the selected option.

Managing inventory just got easier. Purchase Orders are now accessible directly within the Inventory section of your site.

From there, you can manage vendors, create and track purchase orders, and receive them directly into the system - automatically updating your inventory counts as items are received.

Contact support to enable on your site today!

Selling non-tippable items? You can now disable tip suggestions for specific product types directly in your product settings.

Perfect for ticketed events, free events, or merchandise where tipping may not apply.