New Feature Releases from the VinesOS Team
Update

Bounced Emails Report

Kristen avatar
Shared by Kristen • July 25, 2024

A new section under Notifications/Terms now allows you to view all bounced emails. Stay informed about who isn't receiving your emails, such as welcome messages and club processing notifications, so you can address the issue. Filter by date range and access data like email address, subject line, and further details to correct the problem.

Club

QR Codes to Access Member Profiles

Kristen avatar
Shared by Kristen • July 22, 2024

We have just introduced a new type of QR code designed to access member profiles. This QR code utilizes intelligent redirection. When scanned by a staff member or root user that is logged in, it redirects to the member’s page in the internal system. When scanned by a member, it redirects to the member login page.

POS

Manage Member Experience: Maximum Benefit Settings

Kristen avatar
Shared by Kristen • July 16, 2024

Allow members to choose their benefit type, whether a free glass of wine or a free flight, while capping the maximum quantity. This approach maintains flexibility for members and protects your bottom line. This new feature is elective and will need to be installed by our team . Contact support today if you'd like Maximum Benefits on your site.

POS

Pending Club Orders Available on POS

Kristen avatar
Shared by Kristen • June 21, 2024


Members can conveniently pick up pending club releases during their visits to the tasting room. Even if an active club order has been initiated but not entirely processed, it will now be visible on the POS member profile. If the member arrives at the tasting room before the order is fully processed, they can add more wine to their order, facilitating an upsell for you. Additionally, this feature caters to members by enabling them to pick up their orders ahead of schedule.

POS

Updated View of All Orders on Member's Profile

Kristen avatar
Shared by Kristen • June 12, 2024

A recent enhancement has been made to the POS, allowing users to access an up-to-date summary of past orders. This update ensures that the staff has an accurate understanding of the member's lifetime value. Now, when you navigate to the All Orders section within a member's profile on the POS, you will find complete visibility of all club orders. This list will not only include past orders that were picked up, but also those that were shipped.

POS

POS Checkout Setting Update

Kristen avatar
Shared by Kristen • April 18, 2024

Enhance the efficiency of the checkout experience with customers. Now, when staff collects an email during checkout, the checkout screen can automatically close and direct back to the POS home screen. This new setting prevents staff from manually closing unnecessary prompts to print receipts after sending emails to customers. This feature can be easily toggled on and off in the POS settings, providing customizable control over your checkout process.

Reservations

Updated RSVP View

Kristen avatar
Shared by Kristen • March 06, 2024

You can explore the updated RSVP view now available in the Events section of your Dashboard. The updated filters provide a streamlined and efficient display of event date, time, name, and status, enabling you to easily filter for past, present, or future events. Each event in the list is clearly labeled with the aforementioned details for improved clarity and usability.

POS

Quickly Add Customers on the POS

Kristen avatar
Shared by Kristen • February 14, 2024

You can now quickly add customers on the POS with just a few required fields. Storing this data lets you easily segment customer lists from tasting room visits. Don't miss the opportunity to engage in follow-up email marketing campaigns with your visitors or be able to track past purchases. You can also optionally swipe to add a card on file for them.

POS

A new option to separate Authorized orders to close at end of day

Kristen avatar
Shared by Kristen • February 13, 2024

Authorized orders now can have a separate view in Open Orders. Empower your staff to effortlessly oversee and confirm the completion of authorized orders at End of Day, keeping the open orders more easily accessible.

Club

Update Member Hold Statuses

Kristen avatar
Shared by Kristen • January 24, 2024

If one of your club members would like to be up on hold, you have the option to apply one of two hold settings to their profile. The previous version only offered a temporary hold option, requiring an end date. The new version introduces a permanent hold, formerly known as "Skip Shipment."