You can now edit multiple shipping addresses directly in a customer profile on the POS. Simply click into a customer profile and update new addresses or set new default addresses.
Our latest update introduces the ability to upload CSV files with tracking numbers on orders. Once the file is uploaded, the system will automatically recognize these orders as having the status 'shipped' unless otherwise specified before the import.
We're excited to introduce a new club feature that enhances the member experience from the start! When signing up on-site, new members can elect to skip the next club shipment and take their wine home immediately. This seamless option lets customers enjoy their membership benefits right away.
With the newest update to Reconciliation Reports, you can now select the 'All' button to conveniently check every date in the range you have specified. You can also now export all orders for easy reconciliation without viewing all first.
You can now include a significant other’s name on the member profile. This additional name will appear beneath the primary account holder's name, allowing you to search by either name to access the account. This feature offers your members the flexibility for their spouses to pick up orders or enjoy benefits. Contact support@vinesos.com to enable this feature.
A new setting in your Orders window lets you manage batches of processed club orders that haven't been customized. Unlike the 'Customized Club Orders' view, these 'Original Club Orders' won't have an asterisk next to each order,
When logged into your Dashboard and viewing a member's profile page, you can now request access to view their complete order history through a link located in the lifetime value section. Quickly gain insights with a 360-degree view of each member to personalize their experience. Contact support@vinesos.com to enable this feature.
A new section under Notifications/Terms now allows you to view all bounced emails. Stay informed about who isn't receiving your emails, such as welcome messages and club processing notifications, so you can address the issue. Filter by date range and access data like email address, subject line, and further details to correct the problem.
We have just introduced a new type of QR code designed to access member profiles. This QR code utilizes intelligent redirection. When scanned by a staff member or root user that is logged in, it redirects to the member’s page in the internal system. When scanned by a member, it redirects to the member login page.
Allow members to choose their benefit type, whether a free glass of wine or a free flight, while capping the maximum quantity. This approach maintains flexibility for members and protects your bottom line. This new feature is elective and will need to be installed by our team . Contact support today if you'd like Maximum Benefits on your site.