The Update: SolarEdge issued a notice to partners advising of their transition to Oracle as their Enterprise Research Planning (ERP) system. This upgrade has impacted their warranty extensions portal. The portal is not available through the end of April. This will impact projects at M2 submittal that have an SolarEdge inverter.

Impact on Partners: Effectively immediately, for warranty extension requests, partners need to:

• Email NA_WE_Confirmation@Solardedge.com with the inverter serial number and site ID
• A SolarEdge Representative will respond within 48 hrs with a confirmation letter
• Partners will need to upload SE's confirmation letter to the project's M2 milestone packet.
• SolarEdge will send partners a notification to complete their extended warranty payment when the warranty extensions portal is available.
• Partners will be able to download the official warranty extension certificate after payment is processed. These can be submitted to LR via chat support or uploaded in the finance portal.

The Fine Print: This is a temporary workaround while SolarEdge's portal is unavailable. More details can be found in our SolarEdge Extended Warranty resource guide in the knowledge base

The Update: Arbitrage Batteries can now be selected and sold with LightReach systems in Arizona. Authorized personnel may request access to arbitrage battery pricing in AZ by selecting the "Installer: Organizations Settings" option when chatting into LightReach support.

The Background: Arizona's large utilities’ export-credit net-metering policy and the mandatory time-of-use rates present opportunities for customers to maximize their post-solar value recognition by pairing their Solar Lease with a low(er) cost arbitrage-only battery system. Therefore, we are now allowing arbitrage-only battery systems with LightReach Solar leases in Arizona.

The Fine Print:

• Only authorized personnel can request pricing and market expansion changes, we are not able to honor requests from salespersons.
• Different from California, arbitrage-only battery systems in Arizona will be priced based on the Total Cost method, the same way backup battery systems are priced across other markets.
• More details can be found in our Storage resource guide in the knowledge base

The Headline: Starting in late April, LightReach will introduce monthly payment caps based on customer credit scores. Customer credit scores will place them into a specific tier, which determines the maximum monthly payment available in our quoting tool. Well qualified customers will not be impacted.

The Fine Print:

• Based on historical data, this release will impact only a fraction of sales.
• Our existing Credit Approval Parameters remain unchanged (Minimum 660 FICO)
• Full details, parameters, and numbers will be posted here at news.golightreach.com

The Background: Consistent with industry trends, we’re implementing this additional practical layer of consumer protection. We expect this change to help naturally mitigate against system oversizing and consumer escalations.

The Headline: LightReach milestones now require new M2 incentive deliverables in Florida and Texas.

The Activation (M2) Update:

• A utility countersigned interconnection agreement at M2 for all Florida & Texas projects. If the interconnection agreement is not countersigned by the utility, this will result in M2 rejection.
• A PTO letter that must include the installation address and date the PTO letter was issued.

The Fine Print: New requirements in effect for new M2 submissions are live as of March 31, 2025. This means that a job sold in February which is M2 submitted on April 1st must have the required documents uploaded to the designated Incentive Section within the activation package. These documents are required as LightReach is participating in the Green-E incentive program.

The Update: All Massachusetts Partners will now have access to 0% Escalator in MA.

The Details:

• Starting next week week, 3/24, all partners will see this 0.00% escalator loaded for them automatically in LightReach (if active on platform)
• This will be applicable to any new sales, not retroactive to existing NTP's.

For all upcoming & recent release news, bookmark news.golightreach.com

What is It?

LightReach offers an exclusive retail electricity plan for solar buyback + Enphase, TPW, and SolarEdge battery storage. When homeowners with storage sign up for the Battery Bonus Plan, Palmetto uses the battery to balance the grid, earning homeowners $480/year credit on their retail electricity bill while still providing 1:1 matched solar buyback kWh rates, and also backup power during outages.

Who Is Eligible?

This plan is currently available to:

• LightReach solar customers
• Those with Enphase, TPW, and SolarEdge batteries.
• Located in a retail choice area of TX

We’ll expand to other geographies soon.

For more information please contact your Lightreach Relationship Manager or read here

The Update: Users can now opt-out of Direct Pay via the customer's project in the LightReach finance portal.

The Details:

• This feature enables EPCs to proactively remove deals from CED at any time prior to CED shipping equipment to keep their pipelines in sync across LR and CED.
• Opting Out unblocks payment on accounts held up for CED invoices that will never come because the EPC isn't using CED for that job.
• This can be done by going to the project's account page and click on Opt Out under Greentech Direct Pay details:

The Update: The Connecticut Residential Renewable Energy Solutions (RRES) Program requires all EPCs to complete their annual Financial Benefits Compliance filings by April 1st, 2025. Maintaining compliance is critical to avoid penalties and ensure continued program eligibility.

The Now: EPCs need to prepare compliance documents as early as possible to avoid a last-minute rush. Review current materials, identify any gaps, and gather necessary documentation.

The Later: From April 1st, compliance with the RRES Program will be strictly enforced. Non-compliance could lead to penalties under the Four-Strike Disciplinary Framework, which may affect program participation.

Why This Matters:

• Ensures alignment with the Contractor Enforcement Docket (XX-08-02RE01).
• Non-compliance can trigger the Four-Strike framework, leading to possible disciplinary action.
• Proper filings help maintain good standing with the Connecticut Public Utilities Regulatory Authority (PURA) and secure financial incentives.

Key Filing Requirements:

• Marketing & Training Materials: Include all relevant brochures, ads, social media posts, and training scripts.
• Financial Benefit Documents: Customer Disclosure Forms, Financial Benefits Summary Sheet, Financial Benefits Sheet Narrative
• Cover Letter: Provide an overview of the included documents and clarify if any materials are not applicable.
• Motions for Protective Order: Submit if confidentiality protection is required.

The Headline: From March 7th to March 10th LightReach’s ACH Instant validation service will be offline for scheduled maintenance.

The Details:

• Typically homeowners completing ACH verification in the homeowner portal will receive instant verification, with voided check verification, if necessary, on a minority of accounts.
• During this maintenance period, homeowners may see a higher proportion of sales requiring voided check verification

The Headline: From March 31st 2025: LightReach milestones will require new M2 incentive deliverables in Florida and Texas.

The Activation (M2) Update:

• A utility countersigned interconnection agreement at M2 for all Florida & Texas projects. If the interconnection agreement is not countersigned by the utility, this will result in M2 rejection.
• A PTO letter that must include the installation address and date the PTO letter was issued.

The Fine Print: New requirements in effect for new M2 submissions starting March 31, 2025. This means that a job sold in February which is M2 submitted on April 1st must have the required documents uploaded to the designated Incentive Section within the activation package. These documents are required as LightReach is participating in the Green-E incentive program.