New Feature Releases from the VinesOS Team
Club
POS

New Member Benefits!

Kristen avatar
Shared by Kristen • April 18, 2023

Enhance your club membership experience by offering new benefits. Give members a complimentary glass of wine at a specific frequency AND allow any unused benefits to carry-forward for a designated period of time.

You can easily set up this benefit by navigating to Clubs>Member Benefits.

Going further, VinesOS has integrated these member benefits into the POS. Any staff member can easily apply the benefits at checkout for a seamless and convenient member experience.

Explore how to set membership benefits and carry them forward here:

Enjoy greater creative control over your email notifications!

Mark avatar
Shared by Mark • April 17, 2023

The advanced email builder provides an intuitive interface with more options and greater editing control over your email notifications. New elements can be easily added, such as images, titles, text, buttons, and custom source codes. Each can be arranged and managed with precision in every template.

Everything you need to optimize your customer and staff communications!

Discount update to Reconciliation export

Mark avatar
Shared by Mark • April 11, 2023

We have added two new columns on the Reconciliation export to show the discounts and the pre-discounted price on a per-product type breakdown.

E-Commerce

Mobile Buying Made Easier

Kristen avatar
Shared by Kristen • April 10, 2023

Simplify the process of wine buying for your customers who browse on mobile devices. As customers scroll over a product and its details, their mobile device will lock the product title, price, and quantity with a 'Buy' button at the top of the screen. They no longer need to scroll for a lengthy period of time on the main shop page and product details pages to click and purchase. Placing the purchasing button in a fixed location promotes swift and effortless purchasing behavior.

Reservations

Manage Events With Accurate Guest Counts

Kristen avatar
Shared by Kristen • March 30, 2023

Get an accurate guest count for events so you can plan accordingly! Suppose you're selling tickets for an event that requires a reservation of a single space, such as a table, room, or igloo, and you wish to request a headcount for specific guests. In that case, you can now take advantage of our newest feature in reservations that allows you to ask for guest numbers as a headcount. Going further, the member can log in to their profile to view and edit the number of guests attending.

Club

View Multiple Club Releases Simultaneously

Kristen avatar
Shared by Kristen • March 30, 2023

Get a more comprehensive view of your clubs that have been processed! You can now simultaneously view multiple club releases. In the Dashboard, click on Orders and add all club releases you'd like to see in the same window.

POS
Reservations

Tired of no-shows? Collect Reservation Fees That Transfer to Credits

Mark avatar
Shared by Mark • March 23, 2023

Prevent the loss of revenue when your customers don’t show up to tastings and events. You can set up your reservations with a fee that transfers to the customers as credits when they arrive. These credits can be applied on-site toward other purchases. Their payment information will be stored on the order as well. Your revenue is secured and the customer is rewarded for showing up. Everyone wins!

This is an excellent way to sell tasting reservations in advance, and make sure that customers show up for their bookings.


POS

Restrict POS Orders to Staff Logged In

Mark avatar
Shared by Mark • March 23, 2023

You can restrict POS orders to the staff person logged in. With this option toggled on, when staff logs in, they will only see their current and past orders assigned to them.

POS

POS Price Override Feature

Kristen avatar
Shared by Kristen • March 20, 2023

VinesOS has just launched a new feature that will make pricing items in your tasting room a breeze. With our new price override feature, you can now adjust prices directly in the POS system while completing a transaction.

But that's not all. We understand that some tasting rooms may want to limit who has the ability to set prices, which is why we've made it possible to assign this feature to specific staff members only. This means you can control who can set prices and avoid any potential pricing errors.

Learn how to set the price override feature. And make sure you set specific staff members and managers to have access.


POS

View Most Purchased Wines And Click to Order

Kristen avatar
Shared by Kristen • March 13, 2023

Know your customers when they walk through the door to your tasting room. VinesOS has POS features on each customer profile to show clubs, LTV, last visit date, recommended wines, and past orders.

This week we are releasing a brand new feature that will help you sell in a more personalized way. Click on Most Purchased Wines to see a breakdown of each customer's preferences by varietal. To make it even easier for staff members, they can now click on the wine in the customized pie chart and add it to the order.