You can now include a significant other’s name on the member profile. This additional name will appear beneath the primary account holder's name, allowing you to search by either name to access the account. This feature offers your members the flexibility for their spouses to pick up orders or enjoy benefits. Contact support@vinesos.com to enable this feature.

A new setting in your Orders window lets you manage batches of processed club orders that haven't been customized. Unlike the 'Customized Club Orders' view, these 'Original Club Orders' won't have an asterisk next to each order,

When logged into your Dashboard and viewing a member's profile page, you can now request access to view their complete order history through a link located in the lifetime value section. Quickly gain insights with a 360-degree view of each member to personalize their experience. Contact support@vinesos.com to enable this feature.

A new section under Notifications/Terms now allows you to view all bounced emails. Stay informed about who isn't receiving your emails, such as welcome messages and club processing notifications, so you can address the issue. Filter by date range and access data like email address, subject line, and further details to correct the problem.

We have just introduced a new type of QR code designed to access member profiles. This QR code utilizes intelligent redirection. When scanned by a staff member or root user that is logged in, it redirects to the member’s page in the internal system. When scanned by a member, it redirects to the member login page.

Allow members to choose their benefit type, whether a free glass of wine or a free flight, while capping the maximum quantity. This approach maintains flexibility for members and protects your bottom line. This new feature is elective and will need to be installed by our team . Contact support today if you'd like Maximum Benefits on your site.

Members can conveniently pick up pending club releases during their visits to the tasting room. Even if an active club order has been initiated but not entirely processed, it will now be visible on the POS member profile. If the member arrives at the tasting room before the order is fully processed, they can add more wine to their order, facilitating an upsell for you. Additionally, this feature caters to members by enabling them to pick up their orders ahead of schedule.

A recent enhancement has been made to the POS, allowing users to access an up-to-date summary of past orders. This update ensures that the staff has an accurate understanding of the member's lifetime value. Now, when you navigate to the All Orders section within a member's profile on the POS, you will find complete visibility of all club orders. This list will not only include past orders that were picked up, but also those that were shipped.

Enhance the efficiency of the checkout experience with customers. Now, when staff collects an email during checkout, the checkout screen can automatically close and direct back to the POS home screen. This new setting prevents staff from manually closing unnecessary prompts to print receipts after sending emails to customers. This feature can be easily toggled on and off in the POS settings, providing customizable control over your checkout process.

You can explore the updated RSVP view now available in the Events section of your Dashboard. The updated filters provide a streamlined and efficient display of event date, time, name, and status, enabling you to easily filter for past, present, or future events. Each event in the list is clearly labeled with the aforementioned details for improved clarity and usability.