Club members might have various reasons for temporarily holding their membership, and VinesOS has long been supportive of this feature. We have now enhanced our data system to accurately reflect this membership status. Going forward, these members will not be included in the 'Active' members export, providing you with a real-time overview of those set to receive the processed club for the cycle, including both regular members and those with gifted memberships.

Curious to learn more about putting members on hold?

When a member cancels your club, VinesOS seamlessly syncs this action to Mailchimp. The customer will be automatically added to your designated Mailchimp list for canceled members. This feature empowers you to communicate with this specific group in a targeted manner—whether offering promotional savings for rejoining the club or presenting alternative loyalty options like subscriptions. If they rejoin a club, they will automatically be taken off the Mailchimp canceled members list.

In your POS settings, you now have the option to include a customer identifier, such as a table number, on receipts. Enhance your POS experience by enabling this feature for clearer and more organized transaction records.

VinesOS has a new functionality to assist wineries in compliance with the recently implemented California Bottle Bill. Starting Jan 1, 2024, wineries are obligated to pay a CA Redemption Value Fee (CRV) for DTC sales in California. The new bottle deposit rates for California are as follows:

• $0.10 CRV for 750ml bottles.
• $0.05 CRV for bottles 24 oz. or smaller.

Check out how to pass along the CRV to consumers at checkout by toggling on a few settings in VinesOS.

Tenders are now available on the POS to track inventory that leaves the tasting room at no charge. The new feature is available with a default list of options at checkout like, "damaged", "donations", and "samples". This new feature is designed to provide you with more detailed visibility over your inventory and assist with tax reporting.

Also! In your POS settings, you can add tenders unique to your business and/or delete menu items that do not apply.

Promote wines from the VinesOS database directly onto the homepage of your 3rd party website. Increase the potential for sales with instant visibility and purchase links to wines available for sale. Just send us a chat or email support@vinesos.com for pricing and setup.

Updating various settings for each individual wine just became much easier. We've added a user-friendly search bar at the top of every wine detail page, making it simpler to navigate through the array of options. By typing in a keyword within the search bar, the system will guide you to the specific section of your wine settings, enabling you to quickly input your preferences and save them.

For the sake of clarity when tracking subscriptions, the system will now clearly say 'renewal' on those that are repeatedly fulfilled. The following records will be updated:

• Receipts: All subscription receipts will prominently feature the word 'Renewal' next to the relevant charges, clearly indicating the purpose of the payment to the member.

• Order Status: When checking the status of an order, 'Renewal' will be clearly displayed, ensuring a consistent and understandable view of the order's intent for your staff.
• Member Records: Member records will be updated to reflect the inclusion of 'Renewal' in subscription history, making it easy for both staff and members to reference past transactions.

The top deterrent for consumers considering additional wine deliveries to their doorstep is shipping costs. Our newly introduced feature, which enables you to establish flat-rate shipping based on club type and quantity, is an excellent solution. It's designed to foster greater loyalty within your clubs.

Ensure inventory isn't tied up in layaway any longer than necessary! Take advantage of our new "Forfeit" option on declined club orders, allowing you to remove the order and replenish the inventory for immediate sale.