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Update

[App] Bulk Import Your Hall Pass Student Exclusion Groups

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Shared by Product • August 15, 2025

Overview You can now import student exclusion groups from a spreadsheet instead of creating them one by one! This is perfect for schools that have extensive exclusion lists or are migrating from another system.

Perfect for large-scale setup If you have many student exclusion groups to create - whether you're setting up Hall Pass for the first time or importing existing exclusion data from another system - you can now upload them all at once using a spreadsheet.

Simple import process The import works just like other spreadsheet imports in the system. You'll see a helpful modal that guides you through the process, shows you exactly what format your file needs to be in, and even lets you download a sample spreadsheet to get started.

What you can import Your spreadsheet can include:

  • Students: List student IDs (separated by commas) for each exclusion group
  • Note: Add explanations for why the exclusion group exists
  • Expiration date: Set when exclusion groups should automatically be removed (works with the new auto-expiration feature)

Smart duplicate handling The system automatically prevents duplicate exclusion groups, so if you accidentally include the same group of students with the same expiration date multiple times, it will only create one exclusion group.

Easy to get started Download the sample spreadsheet to see exactly how to format your data, fill it out with your exclusion groups, and upload it. The system handles all the heavy lifting of creating individual exclusion groups based on your spreadsheet data.

This saves significant time when setting up Hall Pass exclusions, especially for larger schools or districts with complex behavioral management needs.

Update

[App] Update Access Restrictions for Multiple Target Lists at Once

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Shared by Product • August 13, 2025

Overview You can now update access restrictions for multiple target lists simultaneously instead of editing them one by one! This is a huge time-saver for schools and districts with many target lists to manage.

Perfect for large-scale management If you have dozens or hundreds of target lists that need the same access restrictions - like limiting visibility to administrators only - you can now select them all and update their restrictions in one action instead of editing each list individually.

Simple bulk editing process From your Target Lists management page, select the target lists you want to update and choose "Edit Restrictions" from the bulk actions. You'll see a modal that shows exactly how many lists you've selected and lets you set the new access restrictions for all of them at once.

Overwrites existing settings When you apply new restrictions, they'll replace whatever access settings those target lists had before. This gives you a clean slate to ensure all your selected lists have consistent access controls.

Smart about different list types The bulk restriction editor only works with standard target lists (the ones you create manually or import), and automatically ignores classroom synced lists since those have different management rules. This means you can select a mix of different list types and the system will only apply your changes where appropriate.

This saves hours of repetitive work when managing target list access restrictions, especially for larger organizations with complex communication needs.

Update

[CMS] Position Your Buttons Exactly Where You Want Them

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Shared by Product • August 07, 2025

Overview You can now choose how your buttons are aligned on your pages! Instead of buttons always being centered, you can now position them left, center, or right to fit your page design perfectly.

Perfect for flexible page layouts Sometimes you want call-to-action buttons centered for maximum impact, other times you might want them aligned left to flow with your text or right for alternating layouts. Now you can choose the alignment that works best for each page.

Simple alignment controls In your Button page block settings, you'll find new alignment options under “Alignment”. Just select left, center, or right alignment and your buttons will position exactly where you want them.

Great for modern page designs This is especially helpful when you're creating pages that mix text, images, and buttons in creative layouts, or when you want your buttons to complement other elements on the page rather than always being centered.

Update

[Mass Comms] Create Target Lists Across Your Entire District

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Shared by Product • August 01, 2025

Overview You can now create target lists that include people from multiple schools or your entire district! Previously, target lists were limited to people within a single site, but now you can build audiences that span across all your schools.

Perfect for district-level communication Many districts need to communicate with specific groups across all their schools - like all district teachers, all high school principals, or all elementary parents. Instead of creating separate target lists at each school, you can now create one district-wide target list and reach everyone at once.

Easy multi-site selection When creating target lists in your district site, you can now:

  • Add specific schools: Choose which schools to include in your target list
  • Select all sites: Pick "All sites in the district" to include everyone across your entire district
  • Mix and match: Combine people from different schools to create custom district-wide audiences

Great for common district scenarios This feature is especially helpful for:

  • District-wide announcements to all staff, parents, or students
  • Department communications across multiple schools (all math teachers, all nurses)
  • Administrative updates for principals, superintendents, or district staff

This enhancement gives you the power to communicate efficiently across your entire district while keeping the simple, familiar target list experience you already know.

Update

[App] Send Personal Messages to Multiple People at Once

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Shared by Product • August 01, 2025

Overview You can now create individual 1:1 conversations with multiple people all at once! The new Bulk Messages feature lets you write one message and send it to as many people as you need, creating separate personal conversations with each recipient.

Easy administrator setup Administrators can control who has access to bulk messaging by going to Conversations Settings in the Dashboard, clicking the Role tab, and enabling "Can Create Bulk Messages" for specific roles. This gives you complete control over which team members can use this feature based on their responsibilities.

Simple bulk messaging process Once enabled, you'll see a new "Bulk Messages" option in your Conversations area that lets you:

  • Write once, send to many: Create your message one time and select multiple recipients
  • Individual conversations: Each person receives their own separate 1:1 conversation thread
  • Smart conversation management: If you already have an open conversation with someone, your new message continues in that existing thread instead of creating a duplicate

Great for common scenarios This feature is especially helpful for situations like:

  • Individual check-ins with multiple students or staff members
  • Personal reminders that need to go to several people
  • Follow-up messages after meetings or events
  • One-on-one communications that require the same information

Maintains conversation privacy Even though you're sending to multiple people at once, each recipient only sees their own conversation with you. This keeps communications private and personal while saving you time on message creation.

Update

[App] Stay Informed About SIS Sync Issues with New Notifications Overview

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Shared by Product • July 29, 2025

Overview You can now get automatic notifications when your SIS sync encounters problems! Set up alerts to be delivered exactly how and to whom you want, so sync issues get addressed quickly instead of going unnoticed.

Perfect for proactive sync management SIS sync failures can cause significant disruptions if they go undetected. Now you can ensure the right people know immediately when something goes wrong, so issues can be resolved quickly and your data stays current.

Easy notification setup In your Sync Configuration page, you'll now see a "Notification Settings" tab where administrators can select specific users who should receive sync failure alerts. No more wondering who needs to know about sync issues - configure it once and the system handles future notifications automatically.

Personalize how you receive alerts Every user can customize their notification preferences through their Profile settings. Choose dashboard notifications to see alerts when you log in, email notifications sent directly to your inbox, or select both options for maximum coverage.

Faster problem resolution Instead of discovering sync issues during routine checks, you'll know immediately when something needs attention. This means faster response times, less downtime, and better data reliability for your daily operations.

This feature gives you peace of mind knowing that sync issues won't go unnoticed and will reach the right people through their preferred communication channels.

Update

[App] Take Control of Your SIS Sync Settings

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Shared by Product • July 25, 2025

OverviewYou can now configure and manage many of your SIS sync settings directly from your dashboard! No more waiting for support tickets or back-and-forth emails to adjust common sync configurations.

Perfect for ongoing SIS management Every district has unique needs when it comes to syncing student information systems. Previously, most configuration changes required reaching out to our support team. Now you have direct access to the most commonly needed settings, so you can make adjustments on your own schedule.

New Sync Configuration page You'll find a dedicated "Sync Configuration" section under People in your dashboard. This page automatically shows the tabs relevant to your district's setup:

  • FTP tab: Appears if your district uses FTP-based sync
  • Schema Mapping tab: Custom field mapping for FTP-based sync
  • API tab: Shows up for districts with API sync configurations

Manual sync controls when you need them Sometimes you need to sync data right away instead of waiting for the scheduled sync:

  • FTP users: Upload new files directly through the interface or retry your most recent sync
  • API users: Trigger an immediate sync with the click of a button
  • Flexible timing: Perfect for when you've made important changes that need to be reflected immediately

Faster setup and ongoing management This self-service approach means you can:

  • Make routine adjustments without waiting for support responses
  • Test sync configurations and see results immediately
  • Troubleshoot sync issues using real-time status information
  • Manage syncs on your timeline rather than coordinating with support schedules
Update

[App] Parents Can Now View Their Students' Conversations

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Shared by Product • July 23, 2025

Overview You can now allow parents to view their students' conversations directly in the app! This new feature gives parents read-only access to communications involving their children, helping meet transparency requirements while maintaining appropriate boundaries.

Perfect for compliance and transparency This feature is designed for districts that need traceable communication systems where parents can access and review communications sent to their students. With new state laws like Kentucky's Senate Bill 181 and Oklahoma's HB3958 requiring traceable communications and parent oversight, this feature helps districts meet these regulatory requirements while keeping parents informed about their children's school communications.

Easy setup for administrators School and district administrators can enable this feature through the Parent/Guardian role settings. You have full control over whether parents in your district can view student conversations - it's completely optional and configurable per your school's communication policies.

How it works for parents When enabled, parents will see an expanded conversation feature in the app that includes both their own conversations and their students' conversations. Everything is clearly organized so parents can easily see their own conversations, and their student conversations.

Smart organization for multiple students If parents have multiple children, each child's conversations are separated and labeled by the child’s name in alphabetical order. This makes it easy for parents to find and review communications for each of their children.

Great for building trust This feature helps build trust between schools and families by providing transparency into student communications while still maintaining the appropriate roles and boundaries for different types of conversations.

Update

[App] Set Expiration Dates for Hall Pass Student Exclusion Groups Overview

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Shared by Product • July 22, 2025

You can now set student exclusion groups to automatically delete themselves on a specific date! No more manually tracking which temporary behavioral groups need to be removed - the system handles it for you.

Perfect for temporary situations Many exclusion groups are created for short-term disciplinary situations or behavioral interventions that have natural end dates. Instead of having to remember to manually clean up these groups later, you can now set them to expire automatically when they're no longer needed.

Simple setup process When creating or editing a student exclusion group, you'll see a new option:

  • Checkbox setting: "This group should be deleted automatically"
  • Date selection: Choose when the group should be removed

Automatic cleanup happens behind the scenes Once you set an expiration date, you can forget about it. The system will automatically delete the exclusion group at the specified time, removing all restrictions between those students without any action needed from your team.

Great for common scenarios This feature is especially helpful for situations like:

  • Short-term disciplinary separations with specific end dates set by administration
  • Behavioral intervention periods that conclude after a set number of weeks
  • Temporary conflicts between students that resolve naturally over time

Keeps your exclusions current By automatically removing expired groups, your Hall Pass exclusion lists stay clean and relevant. You won't have old, unnecessary restrictions cluttering your system or accidentally preventing students from getting passes when situations have been resolved.

Easy to manage The expiration setting appears in the same place where you add notes about exclusion groups, making it a natural part of your workflow when setting up behavioral management protocols.

Improvement

[App] Pin Your Most Important Target Lists to the Top

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Shared by Product • July 22, 2025

Overview You can now pin your most frequently used target lists so they always appear at the top when you're selecting audiences! No more scrolling or searching for "All Teachers" or "All Parents" every time you send a message.

Perfect for your go-to target lists Every school has those essential target lists they use constantly - like soccer team, chess club, or PTA. Now you can pin these important lists so they're always right at the top when you need them.

Pin from multiple places: You can pin or unpin target lists from two places:

  • Target list table: Use the new action menu (the "…" button) to quickly pin or unpin lists
  • Edit target list view: Set the pin status when you're editing a target list

Works everywhere you select target lists Once you pin a target list, it stays at the top no matter where you're working:

  • Mass Communications: Your pinned lists appear first when selecting who gets your emails, texts, voice calls, or social posts
  • News distribution: Quick access to your key audiences when sharing news stories
  • Conversations: Pinned lists are right at the top when starting new conversations

Saves time on every communication Instead of typing "Soccer Team" into the search box or scrolling through dozens of target lists every time you want to send a message, your most important lists are always waiting for you at the top. This makes sending communications much faster and more efficient.

Customize for your school's needs Every school is different, so you can pin the target lists that matter most to your communication workflow. Whether that's grade-specific parent groups, department lists, or community organizations, you're in control of what appears at the top.