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February, 2026 Product Updates

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February 2026 work completed by our amazing product, design, and development teams:

ThinkPayments: ThinkPayments work continues as beta testing wraps up. We are very excited about this and can't wait to release it to everyone!

New user permissions: Six new permissions for you and your staff have been added to allow more discrete control over who can do what in your account. Please review your staff's permissions and update as you see fit to meet your business needs.

  • Can view Calendar
  • Can use Gift Certificates
  • Can use Waitlist
  • Can use Blackouts
  • Can use AR Accounts
  • Can use Media Library

Additional Updates

  • Cancellations Feature: ThinkWeb clients only: If a guest cancels a reservation in their ThinkTravel account, you will now receive an email with details. Also made improvements to the Edit Cancellation Policy page, including clearer phrasing.
  • ThinkWeb: Backend work to ThinkWeb provides improvements and support for new APIs for i18n, versioning, multi-site, and more.
  • ThinkMessenger: Fixed an issue with conditional blocks in ThinkMessenger templates when using a condition for "Item".
  • Booking Engine: Worked on internationalization for the online booking engine (not ThinkWeb).
  • Various fixes, improvements, and enhancements across the platform.

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April, 2026 Product Updates

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Our Product and Design teams worked with our engineers to build some amazing updates last month! A special shoutout to our clients who shared feedback and our beta testers.


ThinkPayments

Meet ThinkPayments, our premier, fully integrated payment solution powered by Stripe that allows you to manage all your transactions, payouts, and disputes directly within ThinkReservations. This eliminates the need to juggle multiple systems and modernizes your checkout experience by introducing highly requested features such as Apple Pay, Google Wallet, and BNPL (Buy Now, Pay Later). By reducing friction for guests and centralizing all operations, ThinkPayments is designed to save your team time and increase your booking conversions.


Calendar Updates

  • Rate Type Labels: Added calendar labels for unavailable rooms and dates for a given Rate Type. Instead of an ambiguous gray bar, we now label the rate type's unavailability with "No Rates", "Stop Sell", or "Linked Room" so you know why the selected rate type is unavailable.
  • Legend: Refreshed the calendar Legend to include all booking status icons, tasks, and the new rate type labels. Hover your mouse over the word "Legend" on the bottom right of the calendar to check it out!

Missed the email? See our full calendar visibility and Stop Sell announcement here!


Additional Development Work

  • HotelTonight: Added support for Infants to our HotelTonight connection
  • Airbnb: Upgraded the Channel Manager to support the newer Airbnb API
  • Rate Types: Added safety checks to improve the derived rate type feature to prevent a logic loop.
  • Stop Sell Updates: Prevent a rate type from being sold - without removing the price!
  • Internationalization: Built the framework for online translations for online booking. This lays the foundation for internationalization.
  • ThinkWeb Blogs: Built the "Recipe Blog" structure and the interface to create and edit a recipe blog.
  • TakeUp: The TakeUp Rate Management integration has been disconnected (April 30th).
  • Rate Management: Work has begun to integrate with a new dynamic pricing and revenue management tool.
  • Various fixes, improvements, and enhancements across the platform.

Thanks again to all our clients who helped test these features and provided their feedback!

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Improvement
Product update

New Reservation Calendar Visibility + Stop Sell Improvements

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We’ve rolled out an update designed to give you greater clarity and control over your inventory. These improvements make your Reservation Calendar easier to understand at a glance while introducing a more precise way to manage availability behind the scenes.

See Exactly What’s Happening on Your Calendar

Your Reservation Calendar is getting a meaningful upgrade designed to remove guesswork and improve day-to-day operations. Here’s what’s new:

  • Clear status labels on unavailable rooms – no more wondering why a room is grayed out.
  • Instant visibility for front desk staff – easily identify issues without digging into settings.
  • Faster decision-making – know whether it’s a pricing issue, restriction, or room linkage at a glance.

Instead of a generic grey unavailable view, your calendar will now clearly identify the reason why, including:

  • No Rates – no rate has been entered for that room and date in the selected rate type.
  • Stop Sell – the room has been intentionally made unavailable for that rate type.
  • Linked Room – availability is impacted by another room’s reservation or restriction.

This means fewer mistakes, faster troubleshooting, and smoother front desk operations. With all this information at a glance, you’ll spend less time investigating availability—and more time managing your business.


A Refreshed Calendar Legend

To support these updates, the Legend has also been enhanced with clearer visual cues—making it easier for both new and experienced staff to interpret availability at a glance.
​
The updated legend now organizes key information into intuitive sections—including payment status, restrictions, booking status, reservation source, tasks, and reasons a room may be unavailable

—so your team can quickly understand what’s happening without second-guessing.


Update to Stop Sell: A Better Way to Control Availability

We’ve updated how Stop Sell works to give you more precise control over your inventory and to eliminate a common source of confusion.
​


What’s Changing

Previously, many properties used a blank rate (“null”) to indicate that a room was not for sale. Now, these are two clearly defined and separate actions:

  • No Rate – simply means a rate hasn’t been set for the room in the currently selected Rate Type.
  • Stop Sell (new toggle) – explicitly prevents the rate type from being sold, without removing the price.​​​

Why This Matters

This change allows you to:

  • Keep your pricing intact rather than removing the rate.
  • Prevent accidental bookings.
  • Clearly communicate intent to your team.
  • Avoid confusion between “missing rate” and an “intentional restriction.”

What Is a Stop Sell? (Quick Refresher)

A Stop Sell allows you to temporarily prevent bookings in a specific rate type without fully closing the room. Remember: Each Rate Type can have its own pricing and availability.
​
​Common use cases:

  • Making inventory unavailable to OTAs on your OTA rate.
  • Holding inventory for direct bookings or packages.
  • Taking a room offline for maintenance.
  • Managing availability during transitions, operational, or seasonal changes.

Important distinction:

  • Stop Sell – blocks availability on one rate type.
  • Blackout – blocks availability across all rate types.

New Best Practice

Instead of removing rates to stop bookings, use the Stop Sell toggle in the Rates & Restrictions settings. This gives you cleaner data, better reporting, and more control without losing pricing history.​


No Immediate Action Required

This update will be deployed automatically this afternoon. However, we recommend:

  • Taking advantage of the improved calendar visibility for daily operations.
  • Begin using the Stop Sell toggle instead of removing rates to control availability.

These updates are designed to make ThinkReservations more intuitive, more transparent, and more powerful for your team. More clarity. Less guesswork. Better control—right where you need it.

Thanks to our thousands of users who provide feedback to help with updates like these!

Maintenance update
Improvement
New

January, 2026 Product Updates!

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Since our highly successful ThinkGrowth conference, our engineers have been busy keeping services running smoothly, improving features released at ThinkGrowth, and delivering a number of quality-of-life and platform improvements. Below are highlights from January:

  • Core System: Continuous infrastructure improvements to support the development of new features. This type of work typically needs to happen each month. Our engineers are making strides as we upgrade our infrastructure and systems, including API work, stack migrations, and code improvements.
  • OTAs: Successfully completed the Booking.com token credentials migration.
  • Housekeeping: Room status now updates automatically when housekeeping tasks start or complete.
  • Reports: Legacy Basic Front Desk Report added to the Reports section.
  • Integrations: Completed support for SoftRestaurant POS integration.
  • Night Audit: Improved data integrity validation and clearer messaging for audit processes.
  • Various fixes, improvements, and enhancements across the platform.

ThinkMarketing - Email Marketing Module

  • Increased batch size to handle larger campaigns.
  • Improved server-side logging for better visibility into campaign issues.
  • Added the ability to view the campaign design after a send.
  • Improved logic to better distinguish an “open” from a “click,” keeping metrics accurate.

Payment Processing

  • The BridgeComm payment gateway has been deprecated and replaced by BridgePay for MPI payments.
  • Work is underway on ThinkPayments' design and infrastructure. We’re preparing ThinkPayments as an upcoming option for customers soon!

ThinkWeb

  • Several page-editor components were improved so creators no longer need to enter raw JSON to use them.
  • Sojern pixel tracking is fully integrated across ThinkWeb pages.
  • New API s to support future features like versioning, internationalization, and multi-sites.

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New product
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ThinkGrowth Product Updates!

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Big Update!

Our team has been working diligently over the past several months, preparing for a fantastic list of product updates, new features, and services. We were thrilled to announce this at the ThinkGrowth conference on December 10th and 11th.

ThinkGrowth Announcements:

  • Front Desk Dashboard
  • Housekeeping system
  • Tasks 2.0
  • Dynamic email templates
  • Dynamic message templates
  • ThinkMessenger AI button
  • Banned Guests
  • Do not send automatic communications
  • Rate Type date filters
  • Cancellation Policies
  • Media Library
  • ThinkWeb Editor
  • ThinkWeb page speed improvements
  • ThinkWeb Accessibility updates
  • ThinkWeb AI alt text
  • Availability Notifications (for both ThinkWeb and booking engine)
  • Travel Insurance
  • Group blocks
  • Group booking engine
  • ThinkAccounting
  • ThinkPayments (coming 2026)

Front Desk Dashboard

The Front Desk Tool is our redesigned Front Desk page, designed to allow your team to see everything that matters for today in one place. Instead of clicking between reports, your staff gets a clear, real-time snapshot of the property.

At a glance, the Front Desk Dashboard helps your team quickly answer:

  • What is the current housekeeping status of each room?
  • Who is in which room right now?
  • Which reservations are arriving today, and at what time?
  • Which rooms are actually ready for check-in?
  • Which reservations are scheduled to depart, and which departures still have a balance?
A view of the redesigned front desk module

Rooms, arrivals, and departures update as your team works, so when a guest walks in or calls, your staff can respond with confidence and keep the day moving smoothly.

Housekeeping Module

Our new Housekeeping Module is built to answer the daily question: What needs to be cleaned, by whom, and when?

With the new Housekeeping Dashboard, you can view the status of every room at a glance, identify the required service for the day, determine who is assigned to it, and track the progress of the work.

Rooms move through clear stages: Dirty, Cleaning, Clean, Inspecting, and Inspected, so there is no guessing about what is actually ready.

The all-new housekeeping module view

Managers can quickly assign rooms, common areas, and daily work across the team, then review schedules by housekeeper or by section.

Housekeepers manage their tasks from a phone or tablet, start and complete cleans, and add photos or notes as they go. As they update their progress, room status automatically stays in sync with the Front Desk Tool, so everyone sees the same real-time picture without extra check-ins.

Updates to Tasks

Tasks have always been part of ThinkReservations, but they now do a lot more heavy lifting for your team. Introducing Tasks 2.0! Every task can move through clear statuses (like ready, in progress, completed, or do not disturb), so you always know what has been done and what still needs attention.

Staff can also attach notes and photos to any task, whether it is a maintenance issue, a special setup, or a housekeeping follow-up. If you choose to sync tasks with the Housekeeping Module, those updates will also flow into your room status, providing a connected view of the work happening across your property.

Dynamic Email Templates

Dynamic Email Templates give you a smarter way to personalize guest communication without having to create dozens of separate messages. Instead of building one confirmation for OTAs, another for direct bookings, and another for special packages, you create a single template that adjusts itself based on each reservation.

An overview of dynamic email templates

You can show different blocks of text depending on booking channel, room type, rate type, booking date, or stay dates. That means OTA guests can see one set of details, direct bookers another, and seasonal stays can get special instructions, all from the same base email.

Dynamic ThinkMessenger Templates

This same logic now powers templates in ThinkMessenger as well, so your texts can be just as targeted. The result is fewer templates to manage, more relevant messages for guests, and a communication strategy that scales with your property instead of adding more work.

ThinkMessenger AI Button

The ThinkMessenger AI Button is built to help your team answer guest texts faster, without losing the human touch. When a message comes in, staff can click the robot AI 🤖 icon and get a suggested reply that is tailored to that specific conversation.

You now have an AI helper right in ThinkMessenger

Here’s what it does for you:

  • Speeds up replies: Drafts a response in seconds, so your front desk is not typing the same answers over and over.
  • Uses real context: Pulls from the existing message thread and your property details to keep answers accurate and relevant.
  • Supports your voice: Staff can review, edit, or personalize the draft before sending, so every reply still feels like you.

It’s not meant to replace your team; it is there to ease the pressure during busy moments and keep guest communication clear, consistent, and timely.

Banned Customers

Most of the time, guests are wonderful. However, every property occasionally has a guest who crosses a line, and many of you have told us that you need a clear and consistent way to prevent certain guests from returning. The Banned Customer feature lets you quietly flag a guest profile so they cannot book online again using the same email or phone number.

The banned customer feature was also unveiled during ThinkGrowth

Here is how it behaves across channels:

  • Booking engine: If a banned guest tries to book directly on your site, the system blocks the reservation and shows a standard message inviting them to look for other accommodations.
  • OTAs: If a banned guest books through an OTA, the reservation still imports, but your team receives an email alert, allowing you to review and decide how to proceed.
  • Phone reservations: If staff add a banned profile to a new reservation, a clear “no entry” icon appears next to the guest’s name, signaling extra caution while still allowing you to complete the booking if needed.

When a banned guest attempts to book on your site, they will see a simple message informing them that they are not eligible to stay at your property and encouraging them to find alternative accommodations in the area. There is no argument, no back and forth, just a clear boundary.

The banned customer feature makes it easier to flag certain customers

This control came directly from your feedback. It provides a professional and discreet way to protect your property and staff while continuing to welcome guests who respect your space.

Do Not Text/Do Not Email

Sometimes, you have a reservation where automated messages are not a good fit, such as when planning a surprise or managing a sensitive situation. The “Do not send automatic communications” checkbox allows you to pause automations for a single reservation without affecting any other settings in your account.

An overview of the new do not email feature

When this box is checked, automatic emails and texts for that reservation are paused, but you can still send messages manually if needed. The setting applies per reservation, not per guest, so you stay in complete control of when communication should be quiet and when it should stay on autopilot.

Rate Type Date Filters

Pricing is only powerful if it is available at the right time. Rate Type Date Filters give you precise control over when a rate can be booked, without constantly changing pricing or creating workarounds.

With date filters, you can:

  • Create rolling offers: Set a sliding window so a rate is only available for stays within a certain number of days from today. This is perfect for last-minute deals or early-booker specials.
  • Limit rates to specific seasons: Offer a rate only for selected date ranges, such as holiday packages or event weekends, while maintaining your core pricing.
  • Block dates for specific rates: Add blackout dates when you do not want a rate to appear, even if pricing exists.
The new rate type date filters

These tools are especially helpful for derived rates, where you want to apply availability rules that differ from those of the parent rate. This helps ensure cleaner calendars, fewer manual overrides, and rates that match your real strategy.

Cancellation Policies

Clear, consistent cancellation policies protect your revenue and help you avoid uncomfortable conversations with guests. Our new Cancellation Policies feature lets you define your rules once, then apply them automatically across your rate types.

You can create cancellation policies and attach them to specific rate types. When a reservation is cancelled, ThinkReservations automatically calculates the correct fee based on that policy and adds it to the bill, so your team does not have to do the math manually.

An overview of cancellation policy updates

How it works for ThinkWeb Experience + ThinkTravel:

  • Guests with a ThinkTravel account can view and cancel eligible reservations online.
  • If a rate type has a policy, the system applies the correct fee and processes any payments or refunds automatically.
  • If no policy is set, the guest is prompted to call the property instead of cancelling online.

How it works with the online booking engine:

  • Guests cannot cancel online.
  • Your team cancels in the PMS, and the system still calculates and applies the right cancellation fee for you.

This keeps policies consistent, reduces manual work for your staff, and makes it much easier to stand behind your cancellation rules.

Media Library

Strong visuals sell your story long before a guest reads a word. Our new Media Library gives you a central home for your photos and other media right inside ThinkReservations, so you are not hunting through folders or desktops when you need the right image. You can upload your highest quality files once, and the system automatically resizes them for different uses, from your ThinkWeb site to image links in emails.

The media library is an update feature presented at ThinkGrowth

Alt text gets handled for you as well, using AI to generate accessible descriptions for each image. That means better usability, better SEO, and less time spent on tedious details, while your team always knows exactly where to find the visuals that represent your property best.

ThinkWeb Editor

The ThinkWeb Editor gives you more control over your website content without needing a designer every time you want to make a change. From inside ThinkReservations, you can open ThinkWeb and quickly adjust key parts of your site yourself.

With the ThinkWeb Editor, you can:

  • Manage pages: Create, edit, duplicate, or remove pages, and update copy or layout where it matters most.
  • Keep rooms in sync: Room photos and descriptions pull directly from your ThinkReservations Room settings, so your website stays aligned with your PMS.
  • Publish with confidence: Make updates, preview them, then publish when you are ready so changes go live in a controlled way.
  • Run your blog in one place: Draft, edit, and publish blog posts to support SEO, storytelling, and direct bookings.

The new ThinkWeb editor was also launched during ThinkGrowth

For bigger structural changes like headers, footers, or advanced components, our services team is still here to help, but day-to-day updates are now much easier to handle in-house.

ThinkWeb Improvements

We have a growing number of clients taking advantage of ThinkWeb, and our team has made several improvements, along with the page editor mentioned above.

  • ThinkWeb page speed improvements
  • ThinkWeb Accessibility updates
  • ThinkWeb AI alt text

These improvements to ThinkWeb will continue. However, we also continue to improve the online booking engine for clients who have yet to upgrade their website to a ThinkWeb site.

Availability Notifications

Now you can add simple messages at the top of the booking engine for guests. These messages are displayed for guests based on the dates they plan to stay with you. This feature is available for both ThinkWeb and the online booking engine, allowing everyone to take advantage.

Travel Insurance

Travel Insurance lets guests protect their entire trip by adding coverage during the online booking process. Once you enable it in your PMS settings, the option appears in the booking engine after the guest selects their state or region, ensuring only eligible travelers see it.

There is no cost to your property. Guests pay TravelSafe directly for the premium, and if they file a valid claim, TravelSafe reimburses the guest, not you. You still follow your own cancellation policy and keep the revenue outlined there.

This gives guests extra peace of mind and makes it easier for your team to enforce clear, consistent cancellation rules, while still giving you the flexibility to turn Travel Insurance on or off at any time.

Group Blocks & Group Booking Engine

Groups are great for revenue, but they can be tricky to manage if everything runs through email and phone calls. Group Blocks give you a simple way to hold and track rooms for weddings, conferences, retreats, and other events without endless manual coordination.

With Group Blocks, you can allocate specific rooms or room types to a group and set an optional cut-off date. Until that date, those rooms are reserved just for that group. After the cut-off, any unused rooms are automatically released back to general availability, so you are not leaving money on the table.

Group Blocks also had a spot during ThinkGrowth

Your team can book directly into the block in the PMS using the New Reservation modal. Every reservation is tied back to the group, allowing you to quickly view pickup and remaining rooms.

The Group Booking Engine builds on this by letting guests book into the block themselves. It is not a separate booking engine. Instead, guests enter a unique group code on your existing booking engine, whether you use ThinkWeb or the legacy version, and see only the rooms and rates allocated to their group.

An overview of a group block in the PMS

This results in fewer phone calls, less manual work for your staff, and a smoother booking experience for planners and guests alike.

ThinkAccounting

For many independent properties, the hardest part of running the business isn’t welcoming guests; it’s keeping up with the books. ThinkAccounting is an optional, add-on subscription service built in partnership with Specialized Accounting, a firm dedicated to hospitality.

With ThinkAccounting, you get a real, dedicated accounting team plus an online portal where you can securely upload receipts, review financial reports, and track key metrics. Your books are maintained using hospitality standards, so you can finally see things like labor margins, cost per occupied room, and OTA or credit card impact with real clarity.

An overview of the ThinkAccounting portal

It is designed for properties that want expert-level financial insight without hiring a full in-house accounting staff, making it easier to make confident decisions about pricing, staffing, and long-term growth.

ThinkPayments

One last announcement that we are especially excited about, ThinkPayments, a new integrated payment solution powered by Stripe, is coming by February 2026! It is not available yet, but here is what you can expect.

ThinkPayments will:

  • Support Apple Pay and Google Pay in the booking engine
  • Offer Buy Now, Pay Later options like Affirm or Klarna, where guests pay over time, and you are paid upfront
  • Authorize more international and local payment methods, reducing declines from foreign banks
  • Support EMV chip terminals at the front desk
  • Centralize payouts, reports, and dispute management inside ThinkReservations

This new feature gives independent properties modern, flexible payment options without adding extra systems or vendors to manage.


We truly enjoyed the engagement and feedback we received from clients who implemented these features in the chat at the ThinkGrowth 2025 conference! Thanks again to all who participated.

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October, 2025 Product Updates!

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We continued to work on several exciting projects in October, which will be announced at our ThinkGrowth conference in December!

We also continue to update our core products and enhance our new features.

  • Wait List: Minor improvements to the wait list. At the end of last month, we added support to include reCAPTCHA and validation for phone numbers and emails.
  • ThinkWeb: Updated ThinkWeb to ensure ADA conformance.
  • Email Marketing: Updated how we detect and exclude automatic “open” events from marketing emails. This prevents inflated open rates and ensures follow-up messages are sent to the right audience.
  • Email Notifications: Added the "Special Accommodations" field to the notification email we send to you when a reservation is booked online.
  • Customer Database: Customer downloads now include the "Customer ID" in the generated CSV file. The Reservation Reports CSV now includes the customer ID as well.
  • Personalized Variables: Added new variables for Room Directions and Additional Information that exclude the default label text. Use ${reservation.directions_plain} and ${reservation.room_additional_information_plain} to display just the custom content without the standard headers.
  • Various fixes, improvements, and enhancements.

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Event

ThinkGrowth 2025 Conference

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We are excited to introduce ThinkGrowth! This is our brand-new online hospitality conference, taking place on December 10 and 11. This complimentary two-day event is designed exclusively for hospitality professionals interested in growing their business.

At ThinkGrowth, you will:

  • Discover new and upcoming ThinkReservations features that simplify operations, boost reservations, and grow revenue.
  • Learn from expert-led sessions on industry trends and proven strategies you can apply right away.
  • Hear from partners and thought leaders on the state of hospitality and new opportunities for success.
  • Network with peers and industry leaders who are shaping the future of hospitality.

This is your opportunity to be part of the very first ThinkGrowth conference. Registration is now open... reserve your spot today. We look forward to an amazing event!

New Integration
Update
Feature update

September, 2025 Updates!

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Our team is excited to share the work completed in September! We have system updates, client feature requests, updates to ThinkWeb and our new Email Marketing module, and two new integrations.

Our team also continues working on some larger features we will announce later this year, so stay tuned!

ThinkWeb Website changes:

  • Added support for improved previews for the self-service ThinkWeb website editor, which will be launching soon for all ThinkWeb users.
  • Fixed an issue with the ADA pop-up that confirms the guest is aware they are booking an ADA room.
  • Added support for Sojern tracking pixel.
  • Custom attributes are correctly sorted and respect the custom sort order.
  • Better handling of very large images to get the fallback "alt text" that is automatically generated.

New Integrations:

  • TiloPay: New integration with payment processor TiloPay. This credit card processor integration is available to service our clients in Central America and the Caribbean.
  • Aruvo TV: New integration! This service allows a smart TV in your guest's room to showcase a custom experience for the guest, pulling relevant information about their reservation from ThinkReservations for a customized experience. See the Marketplace for more.

Email Marketing:

  • Clients will no longer receive email notifications for each undeliverable email for marketing campaigns.
  • Marketing emails will be sent from a property-specific group (tenant) to ensure high-bounce rates and complaints don't impact other clients.
  • Enhanced font options for better compatibility with fonts that will render across most email clients.
  • Better de-duplication of email addresses in segments to ensure guests get the correct number of emails.

Core function and system improvements:

  • Security: Upgraded our web access firewall system with Amazon for better support, performance, and advanced capabilities. Also, an SSL certificate authority update.
  • Database: Minor version upgrade on the database for better performance.
  • PCI Compliance: Tighter restrictions to exceed PCI DSS standards for ThinkReservations.
  • Code enhancements: Migrated some tools and the entire "Account Settings" page to an improved code stack.
  • Wait List: The waitlist form that prospective clients fill out now features reCAPTCHA, email validation, and phone number validation.
  • Automated Payments: Improved the automated balance collection feature so the attribute used in the back office is no longer case-sensitive.
  • QuickBooks: Small enhancement to the user interface in the system for QuickBooks Desktop. "Types" are now more verbose instead of codes.
  • Various fixes, improvements, and enhancements.

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August, 2025 Product Updates!

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August was a busy month for the development team, as they worked on some new features we will be releasing this fall. Additionally, the following changes and improvements were made.

  • Clover POS: We have added more devices to the list of options that we support for our Clover POS integration. We now support "Gen4" and "Duo" devices.
  • ThinkWeb: Deployments to ThinkWeb perform an enhanced end-to-end testing for added robustness to future enhancements.
  • TripTease: Fixed an issue where we were not sending the correct data for some properties without availability.
  • Personalized variables: The following variables have been updated. They are now ordered by sorting bookings by the arrival date: ${reservation.rooms} ${reservation.individual_rooms}, ${reservation.room_groups}, and ${reservation.rate_type_descriptions}
  • PCI DSS Compliance: Performed and provided data for ThinkReservations' third-party PCI assessment and audit.
  • Tilopay: Started working on new payment processor integration
  • ThinkMarketing Email Marketing Module: Fixed bug with Sign-Up Forms not adjusting to mobile screens in portrait mode on ThinkWeb sites. Also improved CSS visuals.
  • Billing: Fixed a bug where a client's billing page was stuck on the loading screen, preventing clients from updating their billing information.
  • Housekeeping Schedule: Housekeeping "Schedule by Section" has been added to the Housekeeping scheduler. The " Schedule " page has been renamed to "Schedule by Assignee".
  • Various fixes, improvements, and enhancements.

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New feature
Update

January Product Updates Roundup!

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New year, new changes! Here's our January roundup looking at some of what our team was up to January 2025:

  • New Product: Building new product for April, 2025 announcement.
  • ThinkOrganizations Improvement: Add support for room image dimensions
  • Advanced Search: Advanced customer search improvements.
  • ThinkWeb: Added better support for upsells and the upsell portal.
  • ThinkReservations Billing: Fixed an issue where the card on file was not properly exposed.
  • ThinkWeb Blogs: Fix an issue where some blogs would show an error.
  • Rate Type improvement: Support for pricing on a rate that is more than seven figures to accommodate clients outside the US.
  • EMV: Chip Card reader hardware completed beta testing.
  • Various fixes, improvements, and enhancements.