EventsAir News Center

This month's enhancements focus on making your Attendee Assistant smarter and more personal, giving you visibility into what's driving your registrations, and helping you find what you need faster across the platform.

🤖 Your Attendee Assistant just got an upgrade

Attendee Assistant can now offer personalized session recommendations based on an attendee's profile and interests, asking clarifying questions when needed. Attendees can also tap directly on people, sessions, or organizations mentioned to open full details.

On your end, new Event Dashboard widgets show overall engagement and answer rates by topic, so you can see where the Assistant is helping and where it needs more information.

Learn more

📊 Know exactly what's driving your registrations

Add UTM tags to your registration site URLs, and they'll be recorded automatically at registration. From there, they're visible on the contact record, filterable in your Contacts list, and available as columns in Standard and Comprehensive exports, so you always know which email or social post is doing the work.

Learn more

🔍 Find what you need faster with Search

Less scrolling, more doing. Search is now available in Online Panel, Logic rules, custom field tabs, and auto login tokens, with sorting by name or last updated added to Online Panel. The site builder also gained a new search field and a smarter component filter, so tracking down a specific block is quicker than ever.

Learn more

📌 Additional updates this month

• Attendee App rebuild continues – The Modern theme uplift now covers Agenda, My Agenda, Session Survey and Event Notes, with live streams opening in Remote Attendee Mode
• Comprehensive Exports expanded – Presentations, Exhibition and Sponsorship modules are now included, using the same fields as Standard Exports
• Clearer payment reconciliation – The EventsAir Pay (Stripe) Reconciliation Report now includes Contact ID for easier alignment with your Global Banking List Report
• Simpler single-night bookings – Create single-night room blocks by selecting matching check-in and check-out dates
• More flexible Functions – Choose exactly which guest fields are required when a Function creates linked contact records
• Smoother bulk changes – Issues with individual records no longer stop the whole process, with clearer reporting on what's been committed
• Attendees Panel filtering – Filter contacts by department and sub-department for easier segmentation
• Intermediate Certification now available – EventsAir Academy now offers Intermediate Certification

Improvements to EventsAir are introduced regularly, so you’ll continue to benefit from ongoing innovation. All updates are delivered outside of your local business hours to avoid disruption to your events.

You can continue to access detailed release notes at any time through our Help Center, helping you stay across the latest updates as they happen.

If you have any questions, our Support Team is always here to help. Thank you for being part of the EventsAir community!

July’s AirWaves welcomed a new host to the series. Gemma Murdoch, Head of Account Management and Customer Success, stepped in to walk through the latest product updates, Air Intelligence progress, and a first look at what’s possible when AI meets the EventsAir API. If you couldn't join us live, you can catch up below 👇

Prefer a quick read? We’ve summarized the key moments into a short recap available here 📖.

In this session, we explored:

• A rebuilt abstract management platform, bringing planners, authors, reviewers, and committee members into a single, unified portal.
• The first major piece of our Attendee App rewrite, starting with a completely refreshed agenda experience.
• Smarter personalization for Attendee Assistant, tailored to each attendee's role and interests.
• The latest progress on Planner Assistant, with beta access planned for all customers in August.
• How we're simplifying Smart Connector deployments while continuing to expand our integration ecosystem.
• A live look at pairing our API with AI tools like Lovable to build custom reporting in minutes, no code required.

If you haven't joined us in a while, it's worth tuning back in. Over the past year, AirWaves has shifted to a more conversational, interview-style format, giving you the latest product updates straight from the team building them, rather than a straight presentation.

▶️ If you'd like to have your questions answered in real time, join us live at the next session.

We hope to see you at our next AirWaves in September.

This month, we've focused on helping you work faster with a refreshed workspace, introducing a guided Event Setup Assistant for new events, and rolling out a range of usability improvements across registration sites, attendee management and the Attendee App.

🤖 Meet the new Event Setup Assistant

The new Event Setup Assistant guides you through the essentials of event creation across three clear phases — Create, Configure, and Launch — helping ensure key tasks are completed in the right order. From event details and registration types through to sessions, tickets, payments, and more, you'll move through setup with greater speed and confidence

Learn more

✨ A streamlined Communications workspace

The Communications Panel now opens in an expanded, full-width layout, giving you instant access to Merge Docs, Surveys, Planned Communications and Status views. With larger workspaces, searchable tables and built-in creation tools, you'll spend less time clicking between screens and more time getting work done.

Learn more

🔍 Additional updates this month

• Attendee Assistant localization – Fully customize chatbot text, messages and accessibility labels through the new Localization tab for a more tailored attendee experience.
• Find attendees faster – The attendee search bar now searches Additional Email addresses, making it easier to locate contacts using secondary email addresses.
• Modern Interactive Sites now generally available – Our responsive, accessible Modern registration experience has officially moved out of beta and is now available for all events.
• Accommodation Matrix improvements – Better occupancy color indicators, improved filtering and expanded inventory visibility make managing hotel allocations even easier.

Improvements to EventsAir are introduced regularly, so you’ll continue to benefit from ongoing innovation. All updates are delivered outside of your local business hours to avoid disruption to your events.

You can continue to access detailed release notes at any time through our Help Center, helping you stay across the latest updates as they happen.

If you have any questions, our Support Team is always here to help. Thank you for being part of the EventsAir community!

This month's enhancements focus on giving you greater flexibility in payment processing, simplifying dietary requirement management, and delivering a range of improvements across registration sites, reporting, and event websites.

💳 More flexibility with EventsAir Pay

EventsAir Pay Stripe, now supports payment method-specific surcharges, giving you greater control over how processing costs are managed. Where surcharges are permitted and appropriate for your organization, you can now apply different fee structures to different payment methods.

Learn more

🍽️ Better dietary requirement management

We've introduced new dietary reporting options to help you easily view attendee dietary information across functions, including both hosts and guests. You can also now mark infrequently used dietary requirements as inactive, helping keep your setup streamlined while preserving historical attendee data and reporting.

Learn more

🔍 Additional updates this month

• Enhanced Function Guest reporting – Additional guest information, including dietary requirements, mobile numbers, email addresses, titles, and positions, is now available in standard and custom reports.
• Improved accommodation booking experiences – Modern Interactive Sites now feature enhanced hotel search results, image galleries, expandable room details, and integrated map links showing proximity to your event venue.
• Enhanced Agenda and Speaker displays – You can now show presenter images and details directly within Agenda layouts, while Speaker profiles support courtesy titles such as Dr, Professor, and more.
• Expanded social media links – Speaker, Sponsor, and Exhibitor widgets now support Instagram, Pinterest, and YouTube links on Modern Event Sites.
• Sandbox website improvements – New Sandbox event websites now use the Modern Website Builder, making it easier to test and explore new website experiences.

Improvements to EventsAir are introduced regularly, so you’ll continue to benefit from ongoing innovation. All updates are delivered outside of your local business hours to avoid disruption to your events.

You can continue to access detailed release notes at any time through our Help Center, helping you stay across the latest updates as they happen.

If you have any questions, our Support Team is always here to help. Thank you for being part of the EventsAir community!

We've just wrapped up our May AirWaves webinar, and it was one of our most exciting sessions yet packed with AI updates, product news, and a look ahead to AirTime 2026. If you couldn't join us live, you can catch up below 👇

Prefer a quick read? We’ve summarized the key moments into a short recap available here.

In this session, we explored:

• Our Air Intelligence suite, including a deep dive into Content Assistant, Attendee Assistant, and the upcoming Planner Assistant
• Updates to Interactive Sites, including accessibility improvements and the new modern theme
• The new Event Setup Assistant, designed to get events live in as little as 30 minutes
• New flexible surcharging capabilities with EventsAir Pay
• A look ahead to AirTime 2026 and what's coming for the EventsAir community

There were also some great questions raised during the session around AI privacy, security, and IP protection – topics Mehdi addressed directly in the webinar. If you'd like to hear more on how EventsAir approaches these, the full recording is the best place to start.

▶️ If you'd like to have your questions answered in real time, join us live at the next session.

This month’s enhancements focus on delivering smarter attendee experiences, more powerful and accessible event sites, and faster performance across the platform.

🖥️ A fresh Interactive Site experience

The new Modern theme for Interactive Sites is now available in public beta, bringing a clean, refreshed look and feel to your registration experience. Attendees benefit from clearer progress indicators and seamless performance across devices, while you gain more visual flexibility and consistency.

Learn more

🤖 Introducing Attendee Assistant

As part of our growing suite of Air Intelligence assistants, Attendee Assistant is a smart, in-app guide designed to support attendees in real time. From answering common questions to helping users find sessions and navigate your event, it removes friction and ensures attendees get what they need, exactly when they need it.

Learn more

🎨 More powerful and accessible event websites

You can now generate AI images directly within the Modern Website Builder using your own Google Gemini key, helping you create on-brand visuals faster. We’ve also delivered accessibility enhancements across key interactive elements – improving navigation, screen reader support, and overall usability for all attendees.

Learn more

Improvements to EventsAir are introduced regularly, so you’ll continue to benefit from ongoing innovation. All updates are delivered outside of your local business hours to avoid disruption to your events.

You can continue to access detailed release notes at any time through our Help Center, helping you stay across the latest updates as they happen.

If you have any questions, our Support Team is always here to help. Thank you for being part of the EventsAir community!

A new layer of intelligence across the EventsAir platform, designed to support you at every stage of the event lifecycle.

Event planning is more complex, more demanding, and more time-constrained than ever.

Air Intelligence is designed to change that.

It brings together a suite of AI-powered event assistants that work alongside you, helping you deliver better events, faster, with greater clarity and control.

Because the future of event planning isn’t about doing more. It’s about having the capacity to deliver what matters most.

Now live: Attendee Assistant

Your attendees now have instant, always-on support.

Attendee Assistant acts as a conversational guide, answering questions in real time and reducing pressure on your team while improving the attendee experience. It gives your team time back while ensuring attendees always get the answers they need, at the right time.

For step-by-step guidance on setting this up, visit our Help Center here.

Coming soon: Planner Assistant

Planner Assistant will fundamentally transform the way you explore and understand your events.

Working from your live and historical event data in EventsAir, it helps you uncover opportunities, predict outcomes, and make better decisions as your event unfolds. From identifying new ways to increase sponsor value to acting fast on real-time feedback, it keeps you one step ahead.

Already part of your EventsAir experience

Air Intelligence is already delivering value across your platform. Content Assistant (formerly Comms Coach) is already helping you create faster, on-brand communications with greater consistency.

Attendee Assistant is currently available as part of a public beta. Access is provided at no additional cost during this phase. Pricing will be shared ahead of general availability.

Attendee Assistant is not automatically enabled for your events. You can choose to turn it on at any time within your app settings. For step-by-step guidance, visit our Help Center.

This month’s enhancements focus on helping you get events up and running faster, while creating richer, more engaging website experiences for your attendees, sponsors, and exhibitors.

⚡ New event creation experience

We’ve introduced a refreshed event creation experience designed to help you get started faster and with greater clarity. Essential modules are now included by default, with a more streamlined setup and cleaner interface – so you can build events faster and focus on what matters most.

Learn more

🌐 Showcase sponsors and exhibitors with ease

Our new Exhibitor and Sponsor widgets make it easier than ever to highlight key event partners on your website. Control exactly what’s displayed – from organization details and stand numbers to sponsorship levels – giving you the flexibility to create a polished, informative experience for your attendees.

Learn more

Additional updates

• More flexible email logic – Use “Ends With Domain(s)” to tailor registration experiences based on one or multiple email domains
• Improved reporting insights – Track recovered registrations with new “Recovered #” and “% Recovery” metrics
• Modern website availability updates – New websites are now live until three months after your event start date, helping ensure a high-quality, reliable hosting experience

Improvements to EventsAir are introduced regularly, so you’ll continue to benefit from ongoing innovation. All updates are delivered outside of your local business hours to avoid disruption to your events.

You can continue to access detailed release notes at any time through our Help Center, helping you stay across the latest updates as they happen.

If you have any questions, our Support Team is always here to help. Thank you for being part of the EventsAir community!

👋 P.S. We also recently hosted our AirWaves customer webinar, where we shared a preview of upcoming innovations, including Attendee Concierge and Abstract Management – you can watch the recording here.

This month’s enhancements focus on helping you build stronger event websites, generate more on-brand content with AI, and showcase your speakers with greater impact.

🤖 Brand guidance added to Comms Coach

You can now add event-specific brand guidance – including voice, tone, and event type – to help the AI-powered Comms Coach generate content that better aligns with your identity. This guidance can be referenced across HTML components, helping you create polished, consistent communications faster.

Learn more

🌐 Build your event sites even faster

Three new free templates are now available in the Modern Website Builder, along with the ability to clone Modern websites across events. We’ve also enhanced Agenda styling with updates like improved navigation, cleaner headers, and persistent search and filters for smoother browsing.

Learn more

🎤 A new widget to showcase your speakers

Showcase your speakers in just a few clicks with our new Speaker Widget. Easily display bios, badges, session information, handouts, and social links – beautifully styled and fully synced to any event changes. It’s a faster, more dynamic way to highlight the voices behind your event.

Learn more

⏰ Simplify event setup with Comprehensive Imports

Bulk upload event data directly from Excel, eliminating repetitive manual entry and significantly reducing setup time. The Comprehensive Import tool combine combines flexibility with smart validation to ensure your data is clean, accurate, and aligned with your event configuration.

Learn more

Additional performance enhancements and minor updates have also been rolled out.

Improvements to EventsAir are introduced regularly, so you’ll continue to benefit from ongoing innovation. All updates are delivered outside of your local business hours to avoid disruption to your events.

You can continue to access detailed release notes at any time through our Help Center, helping you stay across the latest updates as they happen.

If you have any questions, our Support Team is always here to help. Thank you for being part of the EventsAir community!

Hi there,

You can now feature speakers on your event website with just a few clicks.

Add bios, badges, social links, session info, handouts, and more.

​